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Acendas Mission, KS
May 19, 2017
Full time
Manages the travel operations and employees for Acendas Travel’s Mission Control/Support department. Responsible for overall operations, including the performance and motivation of employees, quality of service delivery, contractual obligations, client retention, and technology implementation. • Meets/exceeds customer expectations by managing Mission Control customer service levels related to telephone, quality, and productivity and by providing value-added solutions. • Provides for the proper staffing and servicing of all operations within responsibility. • Executes or directs the completion of personnel recruiting, hiring, development, motivation and separation. Exercises hiring and firing authority. • Conducts performance reviews for direct reports. • Maintains knowledge of Acendas Travel technologies, and applies knowledge to increase operational efficiencies. • Ensures proper human resources and company processes and policies are followed. • Knowledge of operations and travel industry. • Knowledge of accounting and financial analysis. • Knowledge of contract management. • Knowledge of corporate travel technology products. • Solid problem-solving skills. • Ability to work independently, developing strategies and action plans and implementing goals and objectives. • Ability to respond to change. • Ability to embrace diversity. • Ability to select, motivate, coach and develop staff; resolve employee relations issues; fosters effective teamwork. • Strong analytical skills. • Professional manner and appearance. • Effective written, oral and presentation skills. • Effective organizational and time management skills. • High school degree and 1-2 years of college. • Minimum of five (5) years’ corporate travel experience. • Minimum of 2-3 years’ managerial experience. • Prior budget and cost management experience preferred. • Knowledge of MS Office and email software. • Proficiency in specified reservation system(s). • Thorough knowledge of travel agency operations. • Thorough knowledge of corporate travel technology is preferred. • Ability to work nights and weekends when needed and to maintain team staffing for extended hours of operation. • High school degree and 1-2 years of college. • Minimum of five (5) years’ corporate travel experience. • Minimum of 2-3 years’ managerial experience. • Prior budget and cost management experience preferred. • Knowledge of MS Office and email software. • Proficiency in specified reservation system(s). • Thorough knowledge of travel agency operations. • Thorough knowledge of corporate travel technology is preferred. • Ability to work nights and weekends when needed and to maintain team staffing for extended hours of operation.
Personnel Travel Consultants United States
May 18, 2017
Temp to Perm
Immediate need for an Experienced SABRE Agent - Must be Technically Savvy  Long Term Temporary Position for an Experienced Corporate Travel Agent – Groups & Events Travel Must know Excel & Google Doc Must be proficient on SABRE Must be Technically Savvy & Comfortable with Technology   3+ years’ experience as a Corporate Travel Consultant/Domestic & International Excellent Problem Solving Skills Excellent Written and Verbal Communication Proficient on SABRE
Personnel Travel Consultants VALENCIA, CA
May 12, 2017
Full time
Corporate/Leisure Travel Agent - SABRE GDS  Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc. Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients. Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans. Provides prompt and accurate service processing air, hotel, and ground transportation. Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows. Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines. Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems. Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.   The  Agent serves as front line support for corporate and leisure clients, Exceptional Customer services skills Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision. 2-5 years travel industry (preferable Corporate & Leisure Travel) Proficient on SABRE / Current GDS Experience. Regular and dependable attendance and punctuality is required.
Personnel Travel Consultants United States
May 12, 2017
Full time
The GDS Script Architect is responsible for the design, development and support of our Sabre scripts used for increasing productivity through standardizing and streamlining PNR transactions. The role requires close collaboration with Operations and technical teams to produce scripted functions which satisfy complex business requirements. Reports to the Director of Business  Expert knowledge of Sabre GDS (minimum of 8 -10 years) Expert-level experience in Sabre Scribe script design, development and deployment  Experience with work flow design in the travel industry  Thorough understanding of Sabre Red platform and native Sabre functionality  Attention to detail  Ability to convert abstract ideas into functional process  Must be process-driven with a focus on streamlining workflow, increasing efficiency and minimizing GDS hits  Flexibility and ability to adjust work schedule to accommodate necessary script release deadlines and provide post release support  Self-motivation and ability to manage workload to meet deadlines  Previous experience with mid-office products (Compleat) a plus
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