Travel Staffing Group

Tired of that "Call Center Environment" This job is not able taking phone call after phone call, its about customer service and building that repour and relationship. Hours are M-F 9:30 to 6 PM.  ET.   This job requires current experience corporate travel experience and is not entry level. You must also have a solid work history with excellent references, Sabre and writing skills assessment are required.  Qualifications: Experienced agent with a background in handling single or multi accounts Experience in International and domestic travel Experience in ticketing Proficiency in email systems, outlook, google products and overall knowledge of technology. Must be able to work on a team or autonomously. Must be able to “Think outside of the Box” and effectively use all resources available now and in the future. Excellent Customer Service, Highly Organized, Excellent Verbal and Written Communication skills.   Job Description...

Account Manager and Operations FOR THIS ROLE, YOU NEED TO CURRENTLY BE IN AN ACCOUNT MANAGER/CLIENT SERVICES ROLE. Operations is secondary.   Looking for a well-rounded individual who has been in the industry for over 10 years, who knows corporate travel, relationship management and operations of corporate travel programs. Working together with the operations team this position is to identify areas of improvement as it relates to the client and the overall processes. Key Responsibilities: Client Relationship Management : Serve as the main point of contact for assigned corporate clients. Understand clients’ business travel requirements, policies, and preferences. Maintain regular communication with clients to assess their satisfaction and address any concerns or issues. Contract Negotiation & Vendor Management : Negotiate favorable rates with airlines, hotels, car rental companies, and other travel-related vendors....

TMC is seeking a Process Improvement- Compleat Developer Working and reporting to the Director of Technology, below is the primary function of the role       Meet with internal departments to review opportunities for efficiencies in the areas of:       Agent processing speed       Reducing agent touch count       Reporting accuracy       Manual back-office processes       Opportunities to make customer process more efficient        Work with our internal Web development department        Create new booking processes using SQL, Compleat and other APIs       Create efficiencies in our Compleat Workflow       Review duplications that need to be consolidated and standardized.       Analyze unused processes.       Knowledge of the GDS   Candidates must be hands-on and well versed in area areas of the Compleat Program including:   Expense Management Procurement and Supplier Management...

Travel Staffing Group is recruiting for a Tour Operations Reservations Agent for a well-established Tour Operations company in northern NJ. This is a full time position mainly in office role.   Business hours M-F-9 to 5:30 PM, rotating Saturday with OT. The primary responsibility is to handle bookings and reservations for travel packages, tours, to Italy, Spain/Portugal and Hawaii. This role requires excellent customer service skills, attention to detail, and strong communication abilities to ensure clients have a smooth and satisfactory booking experience. Key Responsibilities: Managing Reservations: Process bookings for tours, accommodations, transportation, and activities. Confirm and amend reservations, handling any changes or cancellations. Ensure accuracy in reservation details, including dates, names, and special requests. Work with Travel Agencies as well as the public. Customer Service: Respond to client inquiries via...