Job Title
Director of Concierge Tours
Reports To
The Director of Concierge Tours reports directly to the Vice President of Travel
About the World Affairs Council
The World Affairs Council of Philadelphia organizes all the Travel the World trips for the national association of Councils and has been doing so for 35 years. The Council began its extraordinary offering of educational tours with our landmark trip to the People's Republic of China in 1977, when we were among the first Westerners to visit China after the country was re-opened by Deng Xiaoping. Since then, the Council has offered an annual program of tours on every continent including such diverse locations as Uzbekistan, Turkmenistan, and Kazakhstan; Peru and Cuba. Because of our reputation as one of the nation's leading forums, the Council has established connections around the globe that allow us to offer members access that they can't get when traveling alone or on other tours. Council leaders, who can draw on their expertise in the fields of diplomacy, journalism, or academia, accompany some tours as lecturers thereby providing added value to the experience. Philadelphia's Travel the World Program is a National Flagship Program of the World Affairs Councils system – an award for excellence. For more information on the program, please visit: www.wacphila.org/travel .
Job Overview
The Director of Concierge Tours will be responsible for three handcrafted itineraries created for corporations and other associations in and around the Greater Philadelphia area. These short programs are designed to stimulate intellectual curiosity and go more in-depth than a standard tour including substantive private briefings with leading public figures and scholars.
Job Responsibilities and Duties:
Responsible for prospect cultivation. Advises on and drafts all communications and coordinates meetings with prospective clients identified in cooperation with the VP of Travel and President & CEO
Communicates directly with prospects as necessary
Works with VP of Travel to conceptualize, plan and implement customized tours for local corporations and associations focused on international affairs, foreign policy, current events, economics, geopolitics and world cultures
Write invitations to speakers to fill program content for tours
Develop and assess quantitative evaluation tools to increase program quality, impact and cost-effectiveness
Be person of contact for travelers before, during and after tours whether by telephone or email – process reservations, respond to inquiries
Manage timeline and prepare detailed to-do lists in advance of Concierge Tours
Maintain accurate sales information on spreadsheets. Keep accurate financial records for tours including invoicing participants and paying vendors
Design and proof all marketing materials including printed pieces & e-blasts associated with the Concierge tours
Prepare all program-specific communications, including pre- and post-program correspondence
Accompany the group to manage tour venue(s) and logistics and facilitate all travel proceedings
QUALIFICATIONS:
B.A. required, M.A. in Travel & Tourism strongly preferred.
Prior experience in a travel setting required.
2 – 3+ years program management and event planning experience
Experience with marketing and development research coordination for a non-profit including direct mail, telemarketing and online marketing
Advanced skills using MS Office (Word, Excel, Outlook)
Advanced skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign, Dreamweaver)
Detail-oriented
Strong customer service skills, interpersonal communication and phone etiquette
Excellent verbal, written, and proofreading skills
Ability to manage multiple projects at once, with superior attention to detail
Ability to work and thrive in a collaborative, fast-paced environment
Some evening/weekend availability required
SALARY:
$25,000 consulting fee for a one year contract.
Individual will be paid as a consultant/independent contractor based on approximately 20 hours per week. No taxes will be withheld or benefits offered. Remote working arrangements available.
HOW TO APPLY:
Qualified applicants should send a resume, cover letter, and writing sample to travel@wacphila.org . While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Please, no phone calls.
Oct 28, 2019
Contractor
Job Title
Director of Concierge Tours
Reports To
The Director of Concierge Tours reports directly to the Vice President of Travel
About the World Affairs Council
The World Affairs Council of Philadelphia organizes all the Travel the World trips for the national association of Councils and has been doing so for 35 years. The Council began its extraordinary offering of educational tours with our landmark trip to the People's Republic of China in 1977, when we were among the first Westerners to visit China after the country was re-opened by Deng Xiaoping. Since then, the Council has offered an annual program of tours on every continent including such diverse locations as Uzbekistan, Turkmenistan, and Kazakhstan; Peru and Cuba. Because of our reputation as one of the nation's leading forums, the Council has established connections around the globe that allow us to offer members access that they can't get when traveling alone or on other tours. Council leaders, who can draw on their expertise in the fields of diplomacy, journalism, or academia, accompany some tours as lecturers thereby providing added value to the experience. Philadelphia's Travel the World Program is a National Flagship Program of the World Affairs Councils system – an award for excellence. For more information on the program, please visit: www.wacphila.org/travel .
Job Overview
The Director of Concierge Tours will be responsible for three handcrafted itineraries created for corporations and other associations in and around the Greater Philadelphia area. These short programs are designed to stimulate intellectual curiosity and go more in-depth than a standard tour including substantive private briefings with leading public figures and scholars.
Job Responsibilities and Duties:
Responsible for prospect cultivation. Advises on and drafts all communications and coordinates meetings with prospective clients identified in cooperation with the VP of Travel and President & CEO
Communicates directly with prospects as necessary
Works with VP of Travel to conceptualize, plan and implement customized tours for local corporations and associations focused on international affairs, foreign policy, current events, economics, geopolitics and world cultures
Write invitations to speakers to fill program content for tours
Develop and assess quantitative evaluation tools to increase program quality, impact and cost-effectiveness
Be person of contact for travelers before, during and after tours whether by telephone or email – process reservations, respond to inquiries
Manage timeline and prepare detailed to-do lists in advance of Concierge Tours
Maintain accurate sales information on spreadsheets. Keep accurate financial records for tours including invoicing participants and paying vendors
Design and proof all marketing materials including printed pieces & e-blasts associated with the Concierge tours
Prepare all program-specific communications, including pre- and post-program correspondence
Accompany the group to manage tour venue(s) and logistics and facilitate all travel proceedings
QUALIFICATIONS:
B.A. required, M.A. in Travel & Tourism strongly preferred.
Prior experience in a travel setting required.
2 – 3+ years program management and event planning experience
Experience with marketing and development research coordination for a non-profit including direct mail, telemarketing and online marketing
Advanced skills using MS Office (Word, Excel, Outlook)
Advanced skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign, Dreamweaver)
Detail-oriented
Strong customer service skills, interpersonal communication and phone etiquette
Excellent verbal, written, and proofreading skills
Ability to manage multiple projects at once, with superior attention to detail
Ability to work and thrive in a collaborative, fast-paced environment
Some evening/weekend availability required
SALARY:
$25,000 consulting fee for a one year contract.
Individual will be paid as a consultant/independent contractor based on approximately 20 hours per week. No taxes will be withheld or benefits offered. Remote working arrangements available.
HOW TO APPLY:
Qualified applicants should send a resume, cover letter, and writing sample to travel@wacphila.org . While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. Please, no phone calls.
Offer best in class travel consultation to Travel Leaders clients. Quote and book accurate domestic & international, car and hotel reservations, insuring all corporate travel policies are followed.
Service inbound corporate and government travel requests.
Delivery extraordinary customer service to all travel leaders clients.
Greet all clients with enthusiasm.
Provide consultative service to travelers and travel arrangers throughout the booking process.
Complete all reservations in an accurate and timely manner, ensuring all corporate travel policies are followed.
Follow applicable guidelines around Federal and State travel requirements, including the Fly America Act.
Secure the lowest air/car/hotel rates available at time of booking.
Utilization of client and Travel Leaders negotiated programs when applicable.
Utilize GDS low fare search capabilities.
Maintain goal expectations in the following areas:
Productivity – measured by transactions per day.
Quality – minimal customer service issues.
Customer experience – measured through call monitoring performance.
5 years’ travel selling experience
5+ years’ customer service experience, preferably in the travel industry
Exceptional/above & beyond, proactive customer service approach
Excellent travel industry knowledge
Mastery in Apollo GDS, with experience in multiple GDS’
GDS formats, short cuts, enhancements, pricing, Smartpoint.
Corporate travel experience required
Expert in international travel bookings and process
Experienced handling of multiple accounts
Exceptional communication skills both written and oral
Embrace change, adaptable, viewed as a leader
Leadership Abilities:
Has a strong understanding of own skillset and development opportunities
Strong understanding of key TLC initiatives and employs strong change management skills consistently
Demonstrates exceptional team work
Proactively offers support when ability matches need
Acts as a leader among peers
Thank peers for the support they have provided
Consistently demonstrates master of the guiding principles in daily work habits
Ability to provide constructive feedback to peers and leaders when appropriate
Ability to handle the most difficult situations
May seek minimal guidance, but generally has a solution at hand
Able to support peers in decision making
Knows when to escalate to a supervisor
Nov 07, 2019
Full time
Offer best in class travel consultation to Travel Leaders clients. Quote and book accurate domestic & international, car and hotel reservations, insuring all corporate travel policies are followed.
Service inbound corporate and government travel requests.
Delivery extraordinary customer service to all travel leaders clients.
Greet all clients with enthusiasm.
Provide consultative service to travelers and travel arrangers throughout the booking process.
Complete all reservations in an accurate and timely manner, ensuring all corporate travel policies are followed.
Follow applicable guidelines around Federal and State travel requirements, including the Fly America Act.
Secure the lowest air/car/hotel rates available at time of booking.
Utilization of client and Travel Leaders negotiated programs when applicable.
Utilize GDS low fare search capabilities.
Maintain goal expectations in the following areas:
Productivity – measured by transactions per day.
Quality – minimal customer service issues.
Customer experience – measured through call monitoring performance.
5 years’ travel selling experience
5+ years’ customer service experience, preferably in the travel industry
Exceptional/above & beyond, proactive customer service approach
Excellent travel industry knowledge
Mastery in Apollo GDS, with experience in multiple GDS’
GDS formats, short cuts, enhancements, pricing, Smartpoint.
Corporate travel experience required
Expert in international travel bookings and process
Experienced handling of multiple accounts
Exceptional communication skills both written and oral
Embrace change, adaptable, viewed as a leader
Leadership Abilities:
Has a strong understanding of own skillset and development opportunities
Strong understanding of key TLC initiatives and employs strong change management skills consistently
Demonstrates exceptional team work
Proactively offers support when ability matches need
Acts as a leader among peers
Thank peers for the support they have provided
Consistently demonstrates master of the guiding principles in daily work habits
Ability to provide constructive feedback to peers and leaders when appropriate
Ability to handle the most difficult situations
May seek minimal guidance, but generally has a solution at hand
Able to support peers in decision making
Knows when to escalate to a supervisor
Seeking After-Hours Agents - Evenings/Overnight & Weekends (Various Shifts)
Thursday, Friday & Saturday 10:00 pm – 10:00 am
Sunday 11:00 am – 11:00 pm/Monday 5:00 pm – 2:00 am/Tuesday & Wednesday off/Thursday & Friday 5:00 pm – 2:00 am
Saturday 2:00 pm - 12:00 am /Sunday & Monday Off /Tuesday, Wednesday & Thursday 8:00 pm – 6:00 am – Friday Off
Wednesday, Thursday, Friday & Saturday – 5:00 pm – 3:00 am
Saturday 6:00 am – 4:00 pm – Monday & Tuesday 6:00 pm – 4:00 am / Wednesday, Thursday & Friday Off
Experienced Corporate Travel Agent - Proficient on Sabre
Sabre proficient and all current travel technology tools
A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Nov 01, 2019
Full time
Seeking After-Hours Agents - Evenings/Overnight & Weekends (Various Shifts)
Thursday, Friday & Saturday 10:00 pm – 10:00 am
Sunday 11:00 am – 11:00 pm/Monday 5:00 pm – 2:00 am/Tuesday & Wednesday off/Thursday & Friday 5:00 pm – 2:00 am
Saturday 2:00 pm - 12:00 am /Sunday & Monday Off /Tuesday, Wednesday & Thursday 8:00 pm – 6:00 am – Friday Off
Wednesday, Thursday, Friday & Saturday – 5:00 pm – 3:00 am
Saturday 6:00 am – 4:00 pm – Monday & Tuesday 6:00 pm – 4:00 am / Wednesday, Thursday & Friday Off
Experienced Corporate Travel Agent - Proficient on Sabre
Sabre proficient and all current travel technology tools
A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
TEMPORARY ASSIGNMENT – EXPERIENCED SABRE AGENTS – LARGE GROUP MOVEMENT
mid-November to February 2020
Monday through Friday from 8:30 AM to 5:00 PM CST / 9:30 AM – 6:00 PM EST (must be able to work these hours & full assignment)
full time, recent native sabre, experienced, very organized agents available to support the meeting
Oct 16, 2019
Temp
TEMPORARY ASSIGNMENT – EXPERIENCED SABRE AGENTS – LARGE GROUP MOVEMENT
mid-November to February 2020
Monday through Friday from 8:30 AM to 5:00 PM CST / 9:30 AM – 6:00 PM EST (must be able to work these hours & full assignment)
full time, recent native sabre, experienced, very organized agents available to support the meeting
Personnel Travel Consultants
New York, NY 10017, USA
Immediate Need - Corporate Sabre Agent - Temporary Assignment
Temporary Assignment for a well-organized agent that has great Sabre skills - Working On-Site Location in NYC Prestigious Law Firm – hours 9:30 am – 6:00 pm EST –
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Great work ethic and highly responsible.
Articulate & attention to detail
Oct 15, 2019
Temp
Immediate Need - Corporate Sabre Agent - Temporary Assignment
Temporary Assignment for a well-organized agent that has great Sabre skills - Working On-Site Location in NYC Prestigious Law Firm – hours 9:30 am – 6:00 pm EST –
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Great work ethic and highly responsible.
Articulate & attention to detail
Corporate Travel Agent- Worldspan or Apollo – Virtual – Multi-Accounts
Hours - 9:30 am – 6:00 pm ET, or 10:30 am – 7:00 pm ET
Worldspan or Apollo experience
Ability to work on numerous accounts
Experience in a call center environment
Experience working in a virtual environment
Able to work well within a team
Must have experience booking international travel
Concur knowledge is a plus
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Oct 10, 2019
Full time
Corporate Travel Agent- Worldspan or Apollo – Virtual – Multi-Accounts
Hours - 9:30 am – 6:00 pm ET, or 10:30 am – 7:00 pm ET
Worldspan or Apollo experience
Ability to work on numerous accounts
Experience in a call center environment
Experience working in a virtual environment
Able to work well within a team
Must have experience booking international travel
Concur knowledge is a plus
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Personnel Travel Consultants
New York, NY 10158, USA
Corporate Travel Agent -, Booking travel arrangements for all clients within the company's guidelines and standards of excellence for customer service. Ability to multi-task in fast-paced work environment.
Skills Required:
Overall travel industry knowledge and experience
Proficient on SABRE
Competent with all aspects of ticketing transactions
Proficient with International Itineraries and rate structures
Knowledge of online booking tools a must
Experienced and comfortable with premium travelers
Attention to detail/conscientiousness/flexible
Problem solving and initiative
Patience and flexibility
Minimum 5+ Years Industry Experience
Regular and dependable attendance and punctuality is required.
Duties and Responsibilities:
Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc
Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
Researches and provides solutions to any travel related problem clients may have experienced with arrangements made by Company with total management awareness and participation
Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
Is available for and receptive to training opportunities
Is Sabre proficient and maintains Sabre skills with relevant training
Has knowledge of and understanding of re-routing and exchange processes
Stays abreast of technology and industry knowledge, especially with intranet tools provided by company
Essential; Must have excellent communication skills and enjoy working with high level global clientele
Problem resolution to always include management.
Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation
Sep 24, 2019
Full time
Corporate Travel Agent -, Booking travel arrangements for all clients within the company's guidelines and standards of excellence for customer service. Ability to multi-task in fast-paced work environment.
Skills Required:
Overall travel industry knowledge and experience
Proficient on SABRE
Competent with all aspects of ticketing transactions
Proficient with International Itineraries and rate structures
Knowledge of online booking tools a must
Experienced and comfortable with premium travelers
Attention to detail/conscientiousness/flexible
Problem solving and initiative
Patience and flexibility
Minimum 5+ Years Industry Experience
Regular and dependable attendance and punctuality is required.
Duties and Responsibilities:
Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc
Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
Researches and provides solutions to any travel related problem clients may have experienced with arrangements made by Company with total management awareness and participation
Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
Is available for and receptive to training opportunities
Is Sabre proficient and maintains Sabre skills with relevant training
Has knowledge of and understanding of re-routing and exchange processes
Stays abreast of technology and industry knowledge, especially with intranet tools provided by company
Essential; Must have excellent communication skills and enjoy working with high level global clientele
Problem resolution to always include management.
Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation
Personnel Travel Consultants
New York, NY 10158, USA
Our Clients are seeking an Experienced Agent who can book Corporate & Leisure Travel, accurately and expediently attends to travel bookings for air, hotel, cruises, tour packages, and ground transportation. Provides exceptional customer service to corporate clients while booking travel per company guidelines and provides the same level of customer service by providing travel options to leisure clients that meet their expectations.
Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc.
Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients.
Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans.
Provides prompt and accurate service processing air, hotel, and ground transportation.
Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows.
Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines.
Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems.
Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.
Skills/Experience Required:
The Dual Agent serves as front line support for corporate and leisure clients, therefore exceptional Customer services skills are an absolute requirement. Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision.
High School Diploma/GED
Travel School Certificate or A.S. degree in travel/tourism preferred. GDS certifications preferred.
2-5 years travel industry (preferable Corporate & Leisure Travel) & GDS Experience.
Thorough knowledge of SABRE GDS is required.
Regular and dependable attendance and punctuality is required.
Sep 18, 2019
Full time
Our Clients are seeking an Experienced Agent who can book Corporate & Leisure Travel, accurately and expediently attends to travel bookings for air, hotel, cruises, tour packages, and ground transportation. Provides exceptional customer service to corporate clients while booking travel per company guidelines and provides the same level of customer service by providing travel options to leisure clients that meet their expectations.
Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc.
Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients.
Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans.
Provides prompt and accurate service processing air, hotel, and ground transportation.
Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows.
Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines.
Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems.
Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.
Skills/Experience Required:
The Dual Agent serves as front line support for corporate and leisure clients, therefore exceptional Customer services skills are an absolute requirement. Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision.
High School Diploma/GED
Travel School Certificate or A.S. degree in travel/tourism preferred. GDS certifications preferred.
2-5 years travel industry (preferable Corporate & Leisure Travel) & GDS Experience.
Thorough knowledge of SABRE GDS is required.
Regular and dependable attendance and punctuality is required.
Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre
Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC. Competitive Salary / Benefits
VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail, Accuracy & Consultancy Expected
Team Lead - goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion.
Sabre proficient and all current travel technology tools
A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Aug 15, 2019
Full time
Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre
Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC. Competitive Salary / Benefits
VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail, Accuracy & Consultancy Expected
Team Lead - goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion.
Sabre proficient and all current travel technology tools
A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Plan and sell transportation, accommodations,and other travel services
Receiving payments and maintain financial documents
Prioritize networking and building your customer database to meet and exceed profit, sales, and targets at the individual and team level
Maneuver through our booking application systems.
Requirements
Previous experience being commission focused, meeting and exceeding sales targets
Travel experience, as well as knowledge of domestic and international travel trends
Experience in building, maintaining, and managing client relationships
Excellent computer and typing skills
Professional, customer service-oriented mentality
Positive attitude and a will to succeed independently, as well as part of team
Able to work a flexible 5-day work schedule (including some evenings and weekends)
Jun 28, 2019
Part Time to Full Time
Plan and sell transportation, accommodations,and other travel services
Receiving payments and maintain financial documents
Prioritize networking and building your customer database to meet and exceed profit, sales, and targets at the individual and team level
Maneuver through our booking application systems.
Requirements
Previous experience being commission focused, meeting and exceeding sales targets
Travel experience, as well as knowledge of domestic and international travel trends
Experience in building, maintaining, and managing client relationships
Excellent computer and typing skills
Professional, customer service-oriented mentality
Positive attitude and a will to succeed independently, as well as part of team
Able to work a flexible 5-day work schedule (including some evenings and weekends)
Personnel Travel Consultants
New York, NY 10017, USA
VIP Corporate Travel Consultants - on-site in NYC - Competitive Salary/Benefit Package
37.5-hour work week (working hours are between 8:30 am – 6:00 pm) SABRE GDS –
Working on High Profile Account Financial Account
Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills
Attention to Detail
Accuracy & Consultancy Expected
Proficient on SABRE / Booking both Domestic & International Travel
Jun 26, 2019
Full time
VIP Corporate Travel Consultants - on-site in NYC - Competitive Salary/Benefit Package
37.5-hour work week (working hours are between 8:30 am – 6:00 pm) SABRE GDS –
Working on High Profile Account Financial Account
Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills
Attention to Detail
Accuracy & Consultancy Expected
Proficient on SABRE / Booking both Domestic & International Travel
