ATC Travel Management, LLC
Lutherville-Timonium, MD, USA
Create and update travel reservations for VIP clients and international travelers.
Respond to requests via telephone or email.
Office hours are 8:30 AM to 7:00 PM ET Monday through Friday.
Job Requirements:
Applicant must be proficient with Apollo Smartpoint. Focalpoint is acceptable but must be willing to transition to Smartpoint by the end of 2019.
Applicant must have a minimum of three years’ experience as a VIP/International Corporate Travel Consultant.
Applicant must be a resident in the U.S.
ATC does not sponsor applicants for work visas.
ATC does not accept contact from staffing agencies.
ATC is a virtual company. Our agents work at home and must have a quiet place to work. Applicants must possess a computer and access to the Internet using a router that will accept a Voice over Internet phone. ATC will provide the VoIP telephone and headset.
Applicant must be familiar with Microsoft Office tools such as Word, Excel, and Outlook.
Problem Solving & Judgment – identifies, gathers, and analyzes the most critical information needed to understand problems, makes sound, timely decisions; demonstrates integrity and sound ethics; always does the right thing.
Planning & Execution - aligns own plans with the larger work unit; prioritizes tasks and competing demands; pays attention to critical details; acts resourcefully to complete work within time and quality requirements.
Business & Technical Skills - demonstrates job knowledge; understands the business; supports the ATC vision, mission, values, and strategic focus.
Customer Focus - identifies key internal and external customers and their requirements; serves customers with excellence; seeks and utilizes customer feedback for improvement of products/services; treats customers with dignity and respect; delivers exceptional customer service.
Influence & Negotiation - provides sound rationale for ideas; links proposals to needs and benefits; advocates ideas with confidence; seeks to find common ground with others on points of disagreement; addresses conflicts directly and constructively.
Leadership - demonstrates commitment, ownership, and a "can-do" attitude; leads self and others to accomplish critical organizational goals and objectives; champions ideas and initiatives.
Communication - conveys ideas clearly in verbal and written form; describes products/services accurately, without exaggerating or misrepresenting; listens carefully and attentively to others' ideas and opinions; provides relevant information to those who need it.
Teamwork - builds good working relationships with other employees; works well across functions, locations, and levels as needed; treats others with dignity and respect; contributes productively to group and organizational outcomes; collaborates as a team player.
Initiative & Drive for Results - takes initiative to make things happen; demonstrates personal drive and motivation; puts in sustained effort to accomplish desired results; produces excellence in work; contributes to rapid progress towards goals.
Flexibility & Continual Learning - maintains a positive outlook and responds constructively to obstacles and difficulties; demonstrates resilience under stressful circumstances; perseveres to achieve results; readily adapts to constant change; pursues opportunities to gain new skills and knowledge.
Jun 18, 2019
Full time
Create and update travel reservations for VIP clients and international travelers.
Respond to requests via telephone or email.
Office hours are 8:30 AM to 7:00 PM ET Monday through Friday.
Job Requirements:
Applicant must be proficient with Apollo Smartpoint. Focalpoint is acceptable but must be willing to transition to Smartpoint by the end of 2019.
Applicant must have a minimum of three years’ experience as a VIP/International Corporate Travel Consultant.
Applicant must be a resident in the U.S.
ATC does not sponsor applicants for work visas.
ATC does not accept contact from staffing agencies.
ATC is a virtual company. Our agents work at home and must have a quiet place to work. Applicants must possess a computer and access to the Internet using a router that will accept a Voice over Internet phone. ATC will provide the VoIP telephone and headset.
Applicant must be familiar with Microsoft Office tools such as Word, Excel, and Outlook.
Problem Solving & Judgment – identifies, gathers, and analyzes the most critical information needed to understand problems, makes sound, timely decisions; demonstrates integrity and sound ethics; always does the right thing.
Planning & Execution - aligns own plans with the larger work unit; prioritizes tasks and competing demands; pays attention to critical details; acts resourcefully to complete work within time and quality requirements.
Business & Technical Skills - demonstrates job knowledge; understands the business; supports the ATC vision, mission, values, and strategic focus.
Customer Focus - identifies key internal and external customers and their requirements; serves customers with excellence; seeks and utilizes customer feedback for improvement of products/services; treats customers with dignity and respect; delivers exceptional customer service.
Influence & Negotiation - provides sound rationale for ideas; links proposals to needs and benefits; advocates ideas with confidence; seeks to find common ground with others on points of disagreement; addresses conflicts directly and constructively.
Leadership - demonstrates commitment, ownership, and a "can-do" attitude; leads self and others to accomplish critical organizational goals and objectives; champions ideas and initiatives.
Communication - conveys ideas clearly in verbal and written form; describes products/services accurately, without exaggerating or misrepresenting; listens carefully and attentively to others' ideas and opinions; provides relevant information to those who need it.
Teamwork - builds good working relationships with other employees; works well across functions, locations, and levels as needed; treats others with dignity and respect; contributes productively to group and organizational outcomes; collaborates as a team player.
Initiative & Drive for Results - takes initiative to make things happen; demonstrates personal drive and motivation; puts in sustained effort to accomplish desired results; produces excellence in work; contributes to rapid progress towards goals.
Flexibility & Continual Learning - maintains a positive outlook and responds constructively to obstacles and difficulties; demonstrates resilience under stressful circumstances; perseveres to achieve results; readily adapts to constant change; pursues opportunities to gain new skills and knowledge.
Galactic Performance Solutions
1903 Stadium Oaks Court, Arlington, TX, USA
POSITION PURPOSE:
Books and tickets domestic and international air reservations in support of meetings and incentives for groups and for individuals on an “as needed” basis. Works in a team made up of a Travel Account Manager and Travel Coordinator to provide related travel services (such as additional hotel and ground arrangements). Provides exceptional customer service through the maintenance and communication of travel related information.
ESSENTIAL FUNCTIONS:
Books and tickets domestic and international air travel reservations for meetings and incentives ranging in size from 20 to 5,000 people
Works closely with airlines negotiating and managing group contracts and seating
Coordinates communication between internal team members and clients
Acts as liaison between client and their meeting attendees or incentive recipients
Calculates and collects any deviation or change fees from passengers
Prepares mail-out materials in conjunction with their internal team to include flights letters, travel itineraries, and any additional information that needs to be communicated pre-trip
Creates and maintains arrival and departure manifests and other reports utilizing Microsoft Excel, Microsoft Word and additional internal company registration software
Provides support services to Travel Account Manager
Utilizes blocked air space to minimize customer liability
Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
Promotes the acceptance of fares, rates and suppliers that match the client’s travel program policies and negotiated contracts; applies discount programs appropriately
Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
Remains informed of all airline rules and regulations and current affairs.
Builds and maintains profiles for clients
Ensures any special requests are included in all reservations (such as, but not limited to hotel reward programs, frequent traveler program information and seating preferences)
Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control
Knows and properly uses: airline terminology, airport city codes, airline fare base codes, airline rules and tariffs, resource guides, books, and industry contacts
Provides air analysis research
Processes air travel arrangements for passengers based on clients requests while enforcing the company timeline set in place (includes dates and fee structures) and pays close attention to budgetary guidelines
Conducts flight monitoring of all flights on day of departure and return for all programs including nights and weekends
Responsible for daily download processing of SABRE data into TRAMS
Performs weekly ARC processing and sends to appropriate parties
Performs end of program billing and close-outs to account for profit and/or loss
Verify pricing and itinerary information of third-party vendors
Track and report billing of third-party vendors
NONESSENTIAL FUNCTIONS:
Books staff travel to include air, hotel, and car rental using Corporate Travel Policy guidelines
Processes the ARC report on a weekly basis
Handles Individual Incentive Travel fulfillment and produces proposals for Individual Incentive Travel.
SKILLS, KNOWLEDGE AND ABILITIES:
Fluent in English – oral and written
Proficient in Native SABRE and New SabreRED Workspace required (including ticket exchanges (full and partial)
Knowledge of TRAMS and ARC reporting preferred
Proficient with Microsoft Office Software including Word, Excel and Outlook
Must be able to come to work promptly and regularly
Must be able to take direction and work well within a team environment
Must be able to meet deadlines
Must be able to concentrate and perform accurately while meeting applicable productivity measures
Must be able to change productivity and to handle other tasks as assigned
Work independently in the absence of supervision
Assumes and performs other duties and responsibilities not specifically outlined herein, as required
EDUCATION AND WORK EXPERIENCE:
Minimum of 2+ years group or corporate experience desired
Proficiency on Native SABRE and New SabreRED Workspace
Proficiency in Microsoft Office Software (Excel, Word, & Outlook)
Ability to work nights and weekends when needed
Knowledge of ticketing and reservation procedures for airline, hotel and car rentals
Demonstrated internet research skills for customer information
Demonstrated professional customer service skills
WORK ENVIRONMENT:
Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time
The stress level can be high, usually deadline driven
AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time.
While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time.
The noise level in the work environment is usually moderate.
The stress level can be high, usually deadline driven.
Minimal traveling required.
Jun 13, 2019
Full time
POSITION PURPOSE:
Books and tickets domestic and international air reservations in support of meetings and incentives for groups and for individuals on an “as needed” basis. Works in a team made up of a Travel Account Manager and Travel Coordinator to provide related travel services (such as additional hotel and ground arrangements). Provides exceptional customer service through the maintenance and communication of travel related information.
ESSENTIAL FUNCTIONS:
Books and tickets domestic and international air travel reservations for meetings and incentives ranging in size from 20 to 5,000 people
Works closely with airlines negotiating and managing group contracts and seating
Coordinates communication between internal team members and clients
Acts as liaison between client and their meeting attendees or incentive recipients
Calculates and collects any deviation or change fees from passengers
Prepares mail-out materials in conjunction with their internal team to include flights letters, travel itineraries, and any additional information that needs to be communicated pre-trip
Creates and maintains arrival and departure manifests and other reports utilizing Microsoft Excel, Microsoft Word and additional internal company registration software
Provides support services to Travel Account Manager
Utilizes blocked air space to minimize customer liability
Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
Promotes the acceptance of fares, rates and suppliers that match the client’s travel program policies and negotiated contracts; applies discount programs appropriately
Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
Remains informed of all airline rules and regulations and current affairs.
Builds and maintains profiles for clients
Ensures any special requests are included in all reservations (such as, but not limited to hotel reward programs, frequent traveler program information and seating preferences)
Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control
Knows and properly uses: airline terminology, airport city codes, airline fare base codes, airline rules and tariffs, resource guides, books, and industry contacts
Provides air analysis research
Processes air travel arrangements for passengers based on clients requests while enforcing the company timeline set in place (includes dates and fee structures) and pays close attention to budgetary guidelines
Conducts flight monitoring of all flights on day of departure and return for all programs including nights and weekends
Responsible for daily download processing of SABRE data into TRAMS
Performs weekly ARC processing and sends to appropriate parties
Performs end of program billing and close-outs to account for profit and/or loss
Verify pricing and itinerary information of third-party vendors
Track and report billing of third-party vendors
NONESSENTIAL FUNCTIONS:
Books staff travel to include air, hotel, and car rental using Corporate Travel Policy guidelines
Processes the ARC report on a weekly basis
Handles Individual Incentive Travel fulfillment and produces proposals for Individual Incentive Travel.
SKILLS, KNOWLEDGE AND ABILITIES:
Fluent in English – oral and written
Proficient in Native SABRE and New SabreRED Workspace required (including ticket exchanges (full and partial)
Knowledge of TRAMS and ARC reporting preferred
Proficient with Microsoft Office Software including Word, Excel and Outlook
Must be able to come to work promptly and regularly
Must be able to take direction and work well within a team environment
Must be able to meet deadlines
Must be able to concentrate and perform accurately while meeting applicable productivity measures
Must be able to change productivity and to handle other tasks as assigned
Work independently in the absence of supervision
Assumes and performs other duties and responsibilities not specifically outlined herein, as required
EDUCATION AND WORK EXPERIENCE:
Minimum of 2+ years group or corporate experience desired
Proficiency on Native SABRE and New SabreRED Workspace
Proficiency in Microsoft Office Software (Excel, Word, & Outlook)
Ability to work nights and weekends when needed
Knowledge of ticketing and reservation procedures for airline, hotel and car rentals
Demonstrated internet research skills for customer information
Demonstrated professional customer service skills
WORK ENVIRONMENT:
Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time
The stress level can be high, usually deadline driven
AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The team member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time.
While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time.
The noise level in the work environment is usually moderate.
The stress level can be high, usually deadline driven.
Minimal traveling required.
Job Description – Edit
Personal Travel Planners role is to plan, choose and arrange their vacations. They will usually work with a budget set out by their client. The agent will also offer advice and opinions on where to go and local tourist attractions, events and customs based on personal experience and training.
Typical duties include:
promoting and marketing the business
researching customer queries
providing advice about visas or passports, multiple destinations
managing budgets
planning
selling cruises, tours and insurance
meeting sales targets
preparing promotional materials and displays Qualifications and training required
A degree in any subject is acceptable, although travel, tourism, languages, leisure, business studies or management degree holders may be at an advantage.
A travel training company qualification or relevant travel agency, retail or sales work experience can also be helpful.
Personal travel experience outside of the USA is required
Key skills for travel agents
Commercially aware
Good interpersonal skills
Numerical ability
Verbal communication skills
Clientbase
Strong sales skills
Outlook
Computer skills
Bonus commission opportunities
Jun 13, 2019
Full time
Job Description – Edit
Personal Travel Planners role is to plan, choose and arrange their vacations. They will usually work with a budget set out by their client. The agent will also offer advice and opinions on where to go and local tourist attractions, events and customs based on personal experience and training.
Typical duties include:
promoting and marketing the business
researching customer queries
providing advice about visas or passports, multiple destinations
managing budgets
planning
selling cruises, tours and insurance
meeting sales targets
preparing promotional materials and displays Qualifications and training required
A degree in any subject is acceptable, although travel, tourism, languages, leisure, business studies or management degree holders may be at an advantage.
A travel training company qualification or relevant travel agency, retail or sales work experience can also be helpful.
Personal travel experience outside of the USA is required
Key skills for travel agents
Commercially aware
Good interpersonal skills
Numerical ability
Verbal communication skills
Clientbase
Strong sales skills
Outlook
Computer skills
Bonus commission opportunities
PLEASE NOTE: The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)
About the role:
In this role you will build air itineraries, pricing options via the company’s proprietary booking platform as well as manage online web bookings, queues and multiple inboxes. You will work directly with one of our premium brand partner’s agents and their customers ensuring optimal customer satisfaction.
You will assist our partner’s team to book and confirm flight reservations, customer requests, and manage all schedule changes submitted by the airlines ensuring there is no disruption to the client’s itinerary ensuring maximum customer satisfaction. You will also assist in rolling out best practices to the team to optimize use of an agent desktop, provide insight to search filters and best flight routes. You will maintain up to date knowledge of company’s airline contracts and policies with preferred suppliers to ensure best utilization opportunities.
We are looking for a team member who is used to working in a fast-paced environment and enjoys multi-tasking without lowering service standards. You will be as passionate about customer service as we are and look tirelessly for solutions to offer customers when issues arise with their travel arrangement. You recognise which matters take priority and know how to utilise your phenomenal communication skills (both written and spoken)
The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)
Who Are You?
You come with experience from a fast-paced environment and you are the master of interpersonal skills: both written and spoken. We will expect you the be skilled in quality assurance and support for online bookings – the ability to review flight reservations and execute accordingly – ensuring our customers receive the highest level of service possible! You will manage all internal queues and processes as required and your experience in the business allows you to prioritise according to sales and booking season.
Experienced Travel Consultant with advanced Galileo and/or Amadeus skills
Ability to handle re-issuing BSP and ARC documents through Apollo
Ability to refund, void and or cancel tickets effectively with little monetary impact
Issue confirmation and invoices
Ability to handle problem files and provide best solution for the customer
Knowledge of fare classes, pricing and accounting associated with scheduled airline flights.
2-3 years of Travel Industry experience
Completion of an IATA Amadeus Certificate is an advantage.
You will need to be fluent in English to perform this role. (written and spoken)
Good knowledge of GDS; specifically: Apollo / Amadeus / Galileo
We are a visionary company with significant growth ahead of us and we are looking for extraordinary people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team
Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.
Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in the US
Jun 12, 2019
Full time
PLEASE NOTE: The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)
About the role:
In this role you will build air itineraries, pricing options via the company’s proprietary booking platform as well as manage online web bookings, queues and multiple inboxes. You will work directly with one of our premium brand partner’s agents and their customers ensuring optimal customer satisfaction.
You will assist our partner’s team to book and confirm flight reservations, customer requests, and manage all schedule changes submitted by the airlines ensuring there is no disruption to the client’s itinerary ensuring maximum customer satisfaction. You will also assist in rolling out best practices to the team to optimize use of an agent desktop, provide insight to search filters and best flight routes. You will maintain up to date knowledge of company’s airline contracts and policies with preferred suppliers to ensure best utilization opportunities.
We are looking for a team member who is used to working in a fast-paced environment and enjoys multi-tasking without lowering service standards. You will be as passionate about customer service as we are and look tirelessly for solutions to offer customers when issues arise with their travel arrangement. You recognise which matters take priority and know how to utilise your phenomenal communication skills (both written and spoken)
The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)
Who Are You?
You come with experience from a fast-paced environment and you are the master of interpersonal skills: both written and spoken. We will expect you the be skilled in quality assurance and support for online bookings – the ability to review flight reservations and execute accordingly – ensuring our customers receive the highest level of service possible! You will manage all internal queues and processes as required and your experience in the business allows you to prioritise according to sales and booking season.
Experienced Travel Consultant with advanced Galileo and/or Amadeus skills
Ability to handle re-issuing BSP and ARC documents through Apollo
Ability to refund, void and or cancel tickets effectively with little monetary impact
Issue confirmation and invoices
Ability to handle problem files and provide best solution for the customer
Knowledge of fare classes, pricing and accounting associated with scheduled airline flights.
2-3 years of Travel Industry experience
Completion of an IATA Amadeus Certificate is an advantage.
You will need to be fluent in English to perform this role. (written and spoken)
Good knowledge of GDS; specifically: Apollo / Amadeus / Galileo
We are a visionary company with significant growth ahead of us and we are looking for extraordinary people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team
Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.
Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in the US
About the role
We currently have a brand new and exciting role as an Air Ticketing Specialist to come and join our downtown Toronto team.
Sitting in our Operations Team, you will report into our Air Operations Manager. In this role, you will be responsible for the processing of ticketing requests, as well as the creation and management of our automated ticketing platform. You will be our Air Ticketing ‘go-to’ person and you will help educate the business on current events and topics in the field. This role is the first of its kind at Kognitiv and you will have the opportunity to create, manage, own and grow your own department within a global organization.
Your main areas of responsibilities are (but not be limited to):
Own all ticketing
Assist with ARC and BSP Reconciliation
Proactively look for opportunities to optimize margin and improve guest value
Responding to service-related inquiries on the service desk to assist with booking, pricing and/or air inquiries
Assisting clients directly with resolving airline issues
Maintain queues for quality control and schedule changes
Who are you?
To be successful in this role, we are looking for someone who is passionate about travel and who brings a dynamic and energetic approach to the role. The position requires GDS experience and attention to detail is key! You bring a high level of curiosity as well as conscientiousness with you and you are a master at keeping your cool whilst you are plate spinning!
Your aviation background allows you to manipulate complex itineraries for the purpose of best pricing options, utilizing published and/or contracted net fares and you have the ability to read, understand and implement airline contracts.
2+ years’ experience with Amadeus and/or Travelport (Sabre a bonus)
Process ticket requests in multiple GDS systems, including exchanges and refunds
Understanding of BSP and IAR settlements
ARC/BSP Debit Memos and Credit Memos
Interest in current events within the Travel Industry
We are an energetic, innovative organization with 200 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch!
Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.
Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada.
Jun 12, 2019
Full time
About the role
We currently have a brand new and exciting role as an Air Ticketing Specialist to come and join our downtown Toronto team.
Sitting in our Operations Team, you will report into our Air Operations Manager. In this role, you will be responsible for the processing of ticketing requests, as well as the creation and management of our automated ticketing platform. You will be our Air Ticketing ‘go-to’ person and you will help educate the business on current events and topics in the field. This role is the first of its kind at Kognitiv and you will have the opportunity to create, manage, own and grow your own department within a global organization.
Your main areas of responsibilities are (but not be limited to):
Own all ticketing
Assist with ARC and BSP Reconciliation
Proactively look for opportunities to optimize margin and improve guest value
Responding to service-related inquiries on the service desk to assist with booking, pricing and/or air inquiries
Assisting clients directly with resolving airline issues
Maintain queues for quality control and schedule changes
Who are you?
To be successful in this role, we are looking for someone who is passionate about travel and who brings a dynamic and energetic approach to the role. The position requires GDS experience and attention to detail is key! You bring a high level of curiosity as well as conscientiousness with you and you are a master at keeping your cool whilst you are plate spinning!
Your aviation background allows you to manipulate complex itineraries for the purpose of best pricing options, utilizing published and/or contracted net fares and you have the ability to read, understand and implement airline contracts.
2+ years’ experience with Amadeus and/or Travelport (Sabre a bonus)
Process ticket requests in multiple GDS systems, including exchanges and refunds
Understanding of BSP and IAR settlements
ARC/BSP Debit Memos and Credit Memos
Interest in current events within the Travel Industry
We are an energetic, innovative organization with 200 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch!
Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.
Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada.
Executive Concierge
The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, and the ability to adapt to a dynamic environment and handle multiple priorities.
This is an entry-level position, and a great way to break into the travel industry!
Responsibilities of the Executive Concierge include:
Service and support of leisure bookings (including airport transfer/dining/spa/golf arrangements)
Oversee the Master List of all new and upcoming leisure bookings
Updating and maintaining physical and electronic files for all leisure bookings
Client Base support, maintenance and invoicing for leisure team
Managing the distribution of final documents for all leisure bookings
Assist in executing marketing efforts
Maintaining the overall integrity and quality of client and supplier database
Trip planning research as necessary
General office administration and support duties as assigned by the Director of Sales
Employee Benefits and Perks:
You'll enjoy a fun and team-oriented working environment in the office, and the tools and opportunity to grow within our company. You will also be provided with the ongoing support directly from the business founder and president to help turn your experience into a successful career.
Some of the perks you will enjoy include:
A competitive compensation package
Global conferences and industry events
Fully paid training
Travel perks
Leadership career pathways
Jun 10, 2019
Full time
Executive Concierge
The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, and the ability to adapt to a dynamic environment and handle multiple priorities.
This is an entry-level position, and a great way to break into the travel industry!
Responsibilities of the Executive Concierge include:
Service and support of leisure bookings (including airport transfer/dining/spa/golf arrangements)
Oversee the Master List of all new and upcoming leisure bookings
Updating and maintaining physical and electronic files for all leisure bookings
Client Base support, maintenance and invoicing for leisure team
Managing the distribution of final documents for all leisure bookings
Assist in executing marketing efforts
Maintaining the overall integrity and quality of client and supplier database
Trip planning research as necessary
General office administration and support duties as assigned by the Director of Sales
Employee Benefits and Perks:
You'll enjoy a fun and team-oriented working environment in the office, and the tools and opportunity to grow within our company. You will also be provided with the ongoing support directly from the business founder and president to help turn your experience into a successful career.
Some of the perks you will enjoy include:
A competitive compensation package
Global conferences and industry events
Fully paid training
Travel perks
Leadership career pathways
Entry-level Account Management position. The purpose of this position will be to support & manage a group of assigned accounts within the Company’s book of business. The position will require a professional & gregarious individual that is comfortable creating and maintaining personal relationships.
Responsibilities:
Provide account management to a dedicated group of accounts.
Participate in account presentation/development/implementation meetings including follow-up phone calls and other necessary correspondence
Participate in proactive, scheduled account calls to ensure customer satisfaction
Technology/services demos & training to both new and existing customers
Develop a thorough understanding of Cain Travel’s technology both in place today (reporting system, online booking tool, expense processing solution, duty of care platform, Conferma and others) and such that may be incorporated in the future. Provide demos/training when needed
Develop an understanding of the many programs available in the industry that can offset costs for our customers and ensure enrollment in such that would benefit each customer
Attend and participate in industry-wide functions and events; maintaining and growing one’s knowledge of the industry as to afford our customer base with maximum value for their dollar
Assist with training new employees who join the department in this position
Assistance with air, hotel & car negotiations, where needed
Participation in air, hotel and car vendor meetings with new & existing customers
Provide superior customer service and responsiveness
Skills/Qualifications
The candidate must be comfortable with speaking to/in front of both individuals and groups. The candidate must possess superior communication skills, both verbal & written. The candidate must be self-driven, dedicated, well-organized and possess uncompromised integrity.
May 29, 2019
Full time
Entry-level Account Management position. The purpose of this position will be to support & manage a group of assigned accounts within the Company’s book of business. The position will require a professional & gregarious individual that is comfortable creating and maintaining personal relationships.
Responsibilities:
Provide account management to a dedicated group of accounts.
Participate in account presentation/development/implementation meetings including follow-up phone calls and other necessary correspondence
Participate in proactive, scheduled account calls to ensure customer satisfaction
Technology/services demos & training to both new and existing customers
Develop a thorough understanding of Cain Travel’s technology both in place today (reporting system, online booking tool, expense processing solution, duty of care platform, Conferma and others) and such that may be incorporated in the future. Provide demos/training when needed
Develop an understanding of the many programs available in the industry that can offset costs for our customers and ensure enrollment in such that would benefit each customer
Attend and participate in industry-wide functions and events; maintaining and growing one’s knowledge of the industry as to afford our customer base with maximum value for their dollar
Assist with training new employees who join the department in this position
Assistance with air, hotel & car negotiations, where needed
Participation in air, hotel and car vendor meetings with new & existing customers
Provide superior customer service and responsiveness
Skills/Qualifications
The candidate must be comfortable with speaking to/in front of both individuals and groups. The candidate must possess superior communication skills, both verbal & written. The candidate must be self-driven, dedicated, well-organized and possess uncompromised integrity.
General accounting for Corporation and Customer Service for clients
Responsibilities
Accounts Payable
ARC Report Assistance and Backup
Data editing
Credit Card Reconciliations for Customer Accounts
On Demand Reporting for Corporation and Customers
Weekly/Monthly Reporting and Service Fee Billing
Customer Service Accounting Questions – Invoice Support
Bank Deposits
Skills/Qualifications:
Good Knowledge and Experience working in Microsoft Excel and Microsoft Word
Accounting experience/education
Ability to adapt quickly, work in a fast-paced environment, multi-task, self-start and problem solve
Written and oral correspondence directly with customers
Complete follow-through with regard to customer requests and needs
Track and report any serious problems to your manager or the leadership team to ensure account stability
Adhere to all Company policies as stated in the Company manual.
May 28, 2019
Full time
General accounting for Corporation and Customer Service for clients
Responsibilities
Accounts Payable
ARC Report Assistance and Backup
Data editing
Credit Card Reconciliations for Customer Accounts
On Demand Reporting for Corporation and Customers
Weekly/Monthly Reporting and Service Fee Billing
Customer Service Accounting Questions – Invoice Support
Bank Deposits
Skills/Qualifications:
Good Knowledge and Experience working in Microsoft Excel and Microsoft Word
Accounting experience/education
Ability to adapt quickly, work in a fast-paced environment, multi-task, self-start and problem solve
Written and oral correspondence directly with customers
Complete follow-through with regard to customer requests and needs
Track and report any serious problems to your manager or the leadership team to ensure account stability
Adhere to all Company policies as stated in the Company manual.
Looking for experienced Travel Agents who want the freedom to work from home but don't want to start their own company. Must be very customer service oriented to upscale clients.
If you are tired of the corporate constraints on your time, quality of life and want freedom in your work life, this may be the answer for you. Ready to retire, but want to continue to work part time? Your kids are in school and you want to work part time during their school hours?
If you have your own clients, who you want to continue to work with, but also have the capacity to take on new client referrals, this is the perfect situation for you.
You would be an independent contractor working on commission only. We are a growing company with potential, for the right individuals.
May 28, 2019
Contractor
Looking for experienced Travel Agents who want the freedom to work from home but don't want to start their own company. Must be very customer service oriented to upscale clients.
If you are tired of the corporate constraints on your time, quality of life and want freedom in your work life, this may be the answer for you. Ready to retire, but want to continue to work part time? Your kids are in school and you want to work part time during their school hours?
If you have your own clients, who you want to continue to work with, but also have the capacity to take on new client referrals, this is the perfect situation for you.
You would be an independent contractor working on commission only. We are a growing company with potential, for the right individuals.
Navigator Aviation and Tourism Management Inc
Home based, preferred in the New York or tri-state area
Ukraine International Airlines are looking for full time reservations agents, but can also entertain part time positions. Agents will be home based. These positions are available to start in June.
We are looking for agents who have airline and or travel agency experience and whom are using or have used the Amadeus system.
Candidates who can speak Ukrainian and or Russian will have a distinct advantage, as well as a good command of English.
Agents will need to have a thorough knowledge of the Amadeus system and be fully conversant in e-ticketing and should be able to issue and re-issue electronic tickets and should be conversant on pricing. Full training will be given on Ukraine products and policies.
Full time staff will be offered a full benefits package including paid vacation starting at 15 days per annum and can opt to join the company Health Insurance scheme which the company pays the majority of the premiums. More details will be advised to the best candidates. Competitive salaries are offered to both full time and part time. To learn more about Ukraine International go to www.flyuia.com .
Only those candidates with the appropriate knowledge, experience and languages will be contacted.
The contact center for Ukraine International Airlines is managed by Navigator Aviation and Tourism Management Inc. www.navigator.us.com
May 08, 2019
Full time
Ukraine International Airlines are looking for full time reservations agents, but can also entertain part time positions. Agents will be home based. These positions are available to start in June.
We are looking for agents who have airline and or travel agency experience and whom are using or have used the Amadeus system.
Candidates who can speak Ukrainian and or Russian will have a distinct advantage, as well as a good command of English.
Agents will need to have a thorough knowledge of the Amadeus system and be fully conversant in e-ticketing and should be able to issue and re-issue electronic tickets and should be conversant on pricing. Full training will be given on Ukraine products and policies.
Full time staff will be offered a full benefits package including paid vacation starting at 15 days per annum and can opt to join the company Health Insurance scheme which the company pays the majority of the premiums. More details will be advised to the best candidates. Competitive salaries are offered to both full time and part time. To learn more about Ukraine International go to www.flyuia.com .
Only those candidates with the appropriate knowledge, experience and languages will be contacted.
The contact center for Ukraine International Airlines is managed by Navigator Aviation and Tourism Management Inc. www.navigator.us.com
Experienced Air Agents to work for a Tour Operation Company (on-site position) Lisle, IL
Looking for an experienced HIGH-LEVEL TICKETING SPECIALIST. Proficient GDS skill is a must (Sabre, Amadeus)
Applicant must be bright, articulate, organized and have the ability to multi-task.
Full knowledge of Ticketing including refunds, re-issues & exchanges
Experience in using MS Word and Excel software packages
Excellent Interpersonal Skills
Proficient knowledge of the travel industry
Jun 18, 2019
Full time
Experienced Air Agents to work for a Tour Operation Company (on-site position) Lisle, IL
Looking for an experienced HIGH-LEVEL TICKETING SPECIALIST. Proficient GDS skill is a must (Sabre, Amadeus)
Applicant must be bright, articulate, organized and have the ability to multi-task.
Full knowledge of Ticketing including refunds, re-issues & exchanges
Experience in using MS Word and Excel software packages
Excellent Interpersonal Skills
Proficient knowledge of the travel industry
Great Opportunity for Corporate/Leisure Travel Agents - Proficient on Sabre
Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company beautiful state of the art offices located in NYC. Competitive Salary / Benefits
Sabre proficient and all current travel technology tools
A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Jun 13, 2019
Full time
Great Opportunity for Corporate/Leisure Travel Agents - Proficient on Sabre
Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company beautiful state of the art offices located in NYC. Competitive Salary / Benefits
Sabre proficient and all current travel technology tools
A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity
Highly skilled Corporate Travel Professional. Agent MUST have the following to be considered for the job:
Current Sabre experience
Strong International Reservations
Be familiar with Online Booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Experienced International Group Air Agent to work for a Tour Operation Company Preferably on-site in NJ, however, will consider a candidate with the right experience outside of NJ.
Must have Group Experience with Negotiations – Extensive Knowledge of Bulk Fares, Zone Fares & Ticketing,
Must be Sabre Specialist
Looking for an experienced HIGH-LEVEL international Group Air Agent Proficient SABRE GDS
Applicant must be bright, articulate, organized and have the ability to multi-task.
Full knowledge of Ticketing including refunds, re-issues & exchanges
Experience in using MS Word and Excel software packages
Excellent Interpersonal Skills
Proficient knowledge of the travel industry
Jun 12, 2019
Full time
Experienced International Group Air Agent to work for a Tour Operation Company Preferably on-site in NJ, however, will consider a candidate with the right experience outside of NJ.
Must have Group Experience with Negotiations – Extensive Knowledge of Bulk Fares, Zone Fares & Ticketing,
Must be Sabre Specialist
Looking for an experienced HIGH-LEVEL international Group Air Agent Proficient SABRE GDS
Applicant must be bright, articulate, organized and have the ability to multi-task.
Full knowledge of Ticketing including refunds, re-issues & exchanges
Experience in using MS Word and Excel software packages
Excellent Interpersonal Skills
Proficient knowledge of the travel industry
Adelman Travel Group is looking for an Onsite Travel Advisor for our client located in South Jordan, UT.
Position Summary
This position is responsible for delivering superior, high-touch customer service to our elite status customers by building relationships and striving to continuously support the overall customer experience. This role transcends the standard travel relationships to include managing travel programs for client. Building an effective and personalized professional relationship with the client is key. Duties include planning and selling all segments of travel, including handling of unique requests, in a fast-paced, technology based and expanding volume environment. This position includes identifying and resolving customer problems, analyzing and recommending opportunities for program or process improvement. The role will take full accountability and responsibility for end to end service as well as have the ability to be flexible and creative when assisting with client’s travel demands, resolving clients' travel problems and making recommendations.
Essential Functions Statement(s)
Confer with travelers to book all types of domestic and international business travel utilizing various tools/methods (i.e. GDS, internet, instant messenger, etc.); interact positively and effectively with clients to solicit travel preferences and maintain profile information; provide exceptional white-glove service, making every component of a trip as seamless as possible.
Prioritize travel requests based on urgency; serve as general resource for travelers; research, resolve and respond to problems and concerns with a sense of understanding and empathy.
Impart international travel information to travelers, such as passport, visa, and inoculation requirements, customs regulations, currency exchange rates, along with local/regional destination content as applicable.
Act as the account liaison between the business / client, develop and maintain positive account relationships while driving efficiencies in regards to compliance, program success, technology solutions; use independent judgement and take a proactive approach, such as utilizing Analyst and other available resources, when recommending products & services to client programs; effectively prioritize and refocus efforts and approach with red status accounts in order to retain business.
Maintain client profiles, including information on where family members where applicable, ensuring special requests and reward program information such as frequent flyer/driver/hotel stay are included.
Advise clients on new product and service offerings, serving as a point of escalation for issues or activities the customer may encounter during product utilization; promptly respond to various customer requests.
Identify and recommend areas for improving business revenue and work towards reducing costs by researching & resolving billing discrepancies for the client. Work closely with clients to collect on balances due on open invoices.
Consult with client regarding the overall benefits of using preferred vendors; compile and recommend car and hotel rates to client account liaison; work closely with vendors to negotiate rates, ensuring that proper implementation / loading of negotiated rates.
Review all reservations with the travel arranger and thoroughly documented prior to ticketing; review regularly for accuracy, opportunities for upgrades and/or improved seat assignments, traveler preferences are met, and all reservations are confirmed prior to travel.
Adhere to client and company policies and procedures while exhibiting complete ownership of reservations to ensure that the client's expectations are exceeded.
Support and advocate all Adelman policies, decisions, goals, and values.
Performed other duties as required.
Skills and Abilities
Education
High School Graduate or General Education Degree (GED): Required
Associate's Degree (two year college or technical school) Preferred, Field of Study: Business Administration, Communications or related field of study
Experience
5 plus years of experience in arranging corporate and/or leisure domestic and international travel in a travel agency environment
3 plus years of experience in Customer Relations or Account Management roles
Computer Skills
Proficient in a travel industry GDS (Sabre preferred).
Solid working knowledge of MS Office
Working knowledge of online booking tools and/or reporting tools is a plus
Other Requirements
Strong sense of urgency as well as flexibility to change as needed.
Exposure to or knowledge of contract and agreement negotiation a plus.
Jun 11, 2019
Full time
Adelman Travel Group is looking for an Onsite Travel Advisor for our client located in South Jordan, UT.
Position Summary
This position is responsible for delivering superior, high-touch customer service to our elite status customers by building relationships and striving to continuously support the overall customer experience. This role transcends the standard travel relationships to include managing travel programs for client. Building an effective and personalized professional relationship with the client is key. Duties include planning and selling all segments of travel, including handling of unique requests, in a fast-paced, technology based and expanding volume environment. This position includes identifying and resolving customer problems, analyzing and recommending opportunities for program or process improvement. The role will take full accountability and responsibility for end to end service as well as have the ability to be flexible and creative when assisting with client’s travel demands, resolving clients' travel problems and making recommendations.
Essential Functions Statement(s)
Confer with travelers to book all types of domestic and international business travel utilizing various tools/methods (i.e. GDS, internet, instant messenger, etc.); interact positively and effectively with clients to solicit travel preferences and maintain profile information; provide exceptional white-glove service, making every component of a trip as seamless as possible.
Prioritize travel requests based on urgency; serve as general resource for travelers; research, resolve and respond to problems and concerns with a sense of understanding and empathy.
Impart international travel information to travelers, such as passport, visa, and inoculation requirements, customs regulations, currency exchange rates, along with local/regional destination content as applicable.
Act as the account liaison between the business / client, develop and maintain positive account relationships while driving efficiencies in regards to compliance, program success, technology solutions; use independent judgement and take a proactive approach, such as utilizing Analyst and other available resources, when recommending products & services to client programs; effectively prioritize and refocus efforts and approach with red status accounts in order to retain business.
Maintain client profiles, including information on where family members where applicable, ensuring special requests and reward program information such as frequent flyer/driver/hotel stay are included.
Advise clients on new product and service offerings, serving as a point of escalation for issues or activities the customer may encounter during product utilization; promptly respond to various customer requests.
Identify and recommend areas for improving business revenue and work towards reducing costs by researching & resolving billing discrepancies for the client. Work closely with clients to collect on balances due on open invoices.
Consult with client regarding the overall benefits of using preferred vendors; compile and recommend car and hotel rates to client account liaison; work closely with vendors to negotiate rates, ensuring that proper implementation / loading of negotiated rates.
Review all reservations with the travel arranger and thoroughly documented prior to ticketing; review regularly for accuracy, opportunities for upgrades and/or improved seat assignments, traveler preferences are met, and all reservations are confirmed prior to travel.
Adhere to client and company policies and procedures while exhibiting complete ownership of reservations to ensure that the client's expectations are exceeded.
Support and advocate all Adelman policies, decisions, goals, and values.
Performed other duties as required.
Skills and Abilities
Education
High School Graduate or General Education Degree (GED): Required
Associate's Degree (two year college or technical school) Preferred, Field of Study: Business Administration, Communications or related field of study
Experience
5 plus years of experience in arranging corporate and/or leisure domestic and international travel in a travel agency environment
3 plus years of experience in Customer Relations or Account Management roles
Computer Skills
Proficient in a travel industry GDS (Sabre preferred).
Solid working knowledge of MS Office
Working knowledge of online booking tools and/or reporting tools is a plus
Other Requirements
Strong sense of urgency as well as flexibility to change as needed.
Exposure to or knowledge of contract and agreement negotiation a plus.
Hunter World Travel
Pleasanton, CA 94588, United States
Hunter World Travel is an independently owned corporate travel management company specializing in online travel fulfillment and support. Together with Concur, Hunter World Travel provides a comprehensive online travel solution which has delivered outstanding results without sacrificing traditional service and support levels. At the center of our program is a talented travel team leveraging the right technology to create the perfect business trip.
We are looking to hire a virtual corporate travel consultant to service our important business clients. This is a great opportunity to join a fantastic travel team! We currently have employees working virtually all over the country!
Job Requirements:
At least 10 years of experience as a corporate travel consultant
Strong International and Domestic corporate travel skills
Excellent Apollo skills
Familiar with Concur's online travel solution Strong customer service skills required to support high end travelers
Ability to function in a fast-paced, demanding environment
Jun 07, 2019
Full time
Hunter World Travel is an independently owned corporate travel management company specializing in online travel fulfillment and support. Together with Concur, Hunter World Travel provides a comprehensive online travel solution which has delivered outstanding results without sacrificing traditional service and support levels. At the center of our program is a talented travel team leveraging the right technology to create the perfect business trip.
We are looking to hire a virtual corporate travel consultant to service our important business clients. This is a great opportunity to join a fantastic travel team! We currently have employees working virtually all over the country!
Job Requirements:
At least 10 years of experience as a corporate travel consultant
Strong International and Domestic corporate travel skills
Excellent Apollo skills
Familiar with Concur's online travel solution Strong customer service skills required to support high end travelers
Ability to function in a fast-paced, demanding environment
Deliver training in classroom environment, webinar, and one-on-one on the following:
Basic and Advanced Sabre to agents with varied skillsets and industry experience. Includes ticketing, exchanges, cars, hotels, invoicing, etc.
New-hire on boarding
Sabre Red Apps
Accounting Systems ( Agresso )
Provides support in all areas noted above
Assists in the following:
Needs assessment, design and development of curriculum, jobs aids, checklists, manuals, resource guides, etc.
Implementation of product roll-out
Identifies and suggests ways to improve/streamline inter-department processes and procedures as they relate to Sabre and our back office.
Support queries about Sabre and our back office in a help desk environment
Scheduling and training for group sessions, one-on-one and webinars
Job Requirements
Minimum 5 years’ Sabre and travel agency experience, as a trainer, manager, or agent. Sabre 360 preferred.
Exceptional knowledge of Sabre (ticketing, exchanges, Profiles)
Strong command of back office processes and procedures as they relate to Sabre
Excellent written and interpersonal communication skills
Strong public speaking and presentation skills
Advanced knowledge of MS Office (Excel, Word, PowerPoint and Outlook).
Ability to produce professional quality handouts and presentations
Demonstrated project management and delivery skills (e.g., planning, resourcing, controlling, delivering, quality assurance, etc.
Ability to operate individually and employ solid decision-making skills
Worldspan, Apollo or Galileo experience is a PLUS
Experience with the following tools and technologies is preferred:
Knowledge of the ADDIE model, Learning Management Systems and SCORM standards
E-learning authoring tools (e.g., Snap!, Camtasia, Lectora, Flash, ToolBook
Jun 06, 2019
Full time
Deliver training in classroom environment, webinar, and one-on-one on the following:
Basic and Advanced Sabre to agents with varied skillsets and industry experience. Includes ticketing, exchanges, cars, hotels, invoicing, etc.
New-hire on boarding
Sabre Red Apps
Accounting Systems ( Agresso )
Provides support in all areas noted above
Assists in the following:
Needs assessment, design and development of curriculum, jobs aids, checklists, manuals, resource guides, etc.
Implementation of product roll-out
Identifies and suggests ways to improve/streamline inter-department processes and procedures as they relate to Sabre and our back office.
Support queries about Sabre and our back office in a help desk environment
Scheduling and training for group sessions, one-on-one and webinars
Job Requirements
Minimum 5 years’ Sabre and travel agency experience, as a trainer, manager, or agent. Sabre 360 preferred.
Exceptional knowledge of Sabre (ticketing, exchanges, Profiles)
Strong command of back office processes and procedures as they relate to Sabre
Excellent written and interpersonal communication skills
Strong public speaking and presentation skills
Advanced knowledge of MS Office (Excel, Word, PowerPoint and Outlook).
Ability to produce professional quality handouts and presentations
Demonstrated project management and delivery skills (e.g., planning, resourcing, controlling, delivering, quality assurance, etc.
Ability to operate individually and employ solid decision-making skills
Worldspan, Apollo or Galileo experience is a PLUS
Experience with the following tools and technologies is preferred:
Knowledge of the ADDIE model, Learning Management Systems and SCORM standards
E-learning authoring tools (e.g., Snap!, Camtasia, Lectora, Flash, ToolBook
Personnel Travel Consultants
Brooklyn, NY 11218, USA
ATTENTION AIRLINE AGENTS - ARE YOU LOOKING FOR A CAREER CHANGE CROSS OVER TO THE AGENCY SIDE: Great Opportunity to work for a growing premier Luxury Leisure and Corporate Travel Agency!
Seeking travel agents/advisors with at least some GDS experience ( Sabre ). Candidate must be well versed in the Travel Industry, well spoken, detail oriented, worldly, computer savvy and creative. This is an in-house position in our Brooklyn New York office.
Will book all travel needs, from flights, hotels, tours, business trips, family/honeymoon, cruises, safaris, Etc. We also help clients manage their miles most effectively.
We deal with Executives, personal assistants, family travel, and travel planners.
- GDS experience REQUIRED ( Sabre ) unless you have compelling TRAVEL Industry experience. - Strong command of the English language and strong customer service skills a must. - Must be able to work from OUR office in Brooklyn, NY full-time - Salary/commission options. Salary commensurate with experience, performance commission
Hours are - 9am - 6pm Monday - Friday
Jun 03, 2019
Full time
ATTENTION AIRLINE AGENTS - ARE YOU LOOKING FOR A CAREER CHANGE CROSS OVER TO THE AGENCY SIDE: Great Opportunity to work for a growing premier Luxury Leisure and Corporate Travel Agency!
Seeking travel agents/advisors with at least some GDS experience ( Sabre ). Candidate must be well versed in the Travel Industry, well spoken, detail oriented, worldly, computer savvy and creative. This is an in-house position in our Brooklyn New York office.
Will book all travel needs, from flights, hotels, tours, business trips, family/honeymoon, cruises, safaris, Etc. We also help clients manage their miles most effectively.
We deal with Executives, personal assistants, family travel, and travel planners.
- GDS experience REQUIRED ( Sabre ) unless you have compelling TRAVEL Industry experience. - Strong command of the English language and strong customer service skills a must. - Must be able to work from OUR office in Brooklyn, NY full-time - Salary/commission options. Salary commensurate with experience, performance commission
Hours are - 9am - 6pm Monday - Friday
Sales – Group Tour Operation
Wonderful opportunity for an outgoing energetic person
Working for a Tour Operation Company - Selling their products - B2B / B2C
Competitive Salary – Generous Commission Structure.
The ideal candidate will be based in Arizona, will manage existing group accounts in these territories as well as develop new group accounts while displaying leadership, entrepreneurial attitude and being good team players.
Qualifications
Increase and generate sales in an assigned territory
Proven track record of developing new business
Must have excellent presentation skills to effectively make the sale
Manage accounts successfully using our CRM system - Salesforce
Developing, managing and nurturing new Group Travel business partnerships and accounts to accomplish volume and our profit goals is key to these positions.
May 29, 2019
Full time
Sales – Group Tour Operation
Wonderful opportunity for an outgoing energetic person
Working for a Tour Operation Company - Selling their products - B2B / B2C
Competitive Salary – Generous Commission Structure.
The ideal candidate will be based in Arizona, will manage existing group accounts in these territories as well as develop new group accounts while displaying leadership, entrepreneurial attitude and being good team players.
Qualifications
Increase and generate sales in an assigned territory
Proven track record of developing new business
Must have excellent presentation skills to effectively make the sale
Manage accounts successfully using our CRM system - Salesforce
Developing, managing and nurturing new Group Travel business partnerships and accounts to accomplish volume and our profit goals is key to these positions.
Corporate Travel Agents – Proficient on Sabre -Fast Paced Environment Must be adaptable to new technologies/technology savvy. (Call Center Environment) working with Multi Accounts - Domestic International Split 50/50 -
Shifts available (Virtual Positions)
Monday – Friday 11:00 am – 8:00 pm EST
Four 10 Hour Days – Wednesday – Friday 12:30 pm – 11:00 pm & Saturday 11:00 am – 10:00 pm EST
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Must be able to work Independently
May 29, 2019
Full time
Corporate Travel Agents – Proficient on Sabre -Fast Paced Environment Must be adaptable to new technologies/technology savvy. (Call Center Environment) working with Multi Accounts - Domestic International Split 50/50 -
Shifts available (Virtual Positions)
Monday – Friday 11:00 am – 8:00 pm EST
Four 10 Hour Days – Wednesday – Friday 12:30 pm – 11:00 pm & Saturday 11:00 am – 10:00 pm EST
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Must be able to work Independently
Personnel Travel Consultants
Philadelphia, PA, USA
Corporate Travel Agents – Sabre -Must be adaptable to new technologies. • Must have a proven track record with job stability
Several positions available
Location – Philadelphia, PA ( Must be able to work in Philadelphia/On-Site Locations ) this is not a remote position
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Must be able to work Independently
May 29, 2019
Full time
Corporate Travel Agents – Sabre -Must be adaptable to new technologies. • Must have a proven track record with job stability
Several positions available
Location – Philadelphia, PA ( Must be able to work in Philadelphia/On-Site Locations ) this is not a remote position
Current Sabre experience
Be familiar with Online booking Tools
Have excellent communication skills in writing and speaking.
Must be highly organized and book a high volume of reservations.
Must be adaptable to new technologies.
Must have a proven track record with stable and consistent resume.
Great work ethic and highly responsible.
Articulate & attention to detail
Must be able to work Independently
