Mar 12, 2019
Full time
About Gap International:
Gap International is a global performance consulting company that partners with executives and their organizations to produce breakthrough business results. We have worked with over 50,000 executives in 1500 organizations across 65 countries—from CEOs and executives of Fortune 1000 companies to entrepreneurs. Headquartered in the Philadelphia area, we have experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.
Overview:
We are seeking a dedicated travel professional with heavy international experience to join our in house travel team in Springfield PA (just outside of Philadelphia PA). A commitment to delivering a high level of service is essential. The position requires both flexibility and availability in order to serve a global business spanning various time zones. The ideal individual is extremely detail-oriented and capable of juggling numerous workstreams at different stages. The ideal individual is self-sufficient but excels as part of a team and enjoys collaborating and working interdependently. We offer excellent benefits and a highly competitive compensation package.
Responsibilities:
Partner with consultants to satisfy travel needs
Booking worldwide air, train, hotel, and ground transportation reservations
Ticketing (issuing, void, refund & exchange)
Coordinating information with the travel and scheduling team
Preparing detailed weekly itineraries for consultants' travel to meet our clients' needs
Ongoing availability to fully own and manage international travel in various time zones
Adhering to Gap International and client contract and travel guidelines
VIP agent experience a plus
Skills:
Advanced skills with Sabre GDS and travel system expertise required
Comprehensive industry knowledge
Exceptional customer service and care
Planning and prioritizing
Strong attention to detail is required
Strong problem solving and critical thinking skills
Professional and polished with strong verbal and written communication skills
Managing interpersonal relationships
Proficiency in Microsoft Office applications
Essential Qualifications:
Bachelor’s degree
Minimum of 7+ years' experience in the corporate travel management industry