Travel Staffing Group
Remote
Operations Manager, Dedicated Client
Operations Manager – Dedicated Client
Are you a strategic and service-driven leader with deep experience in corporate travel operations? Our client is looking for an experienced Operations Manager to lead our Travel Consultant teams in a 24x7 environment, delivering exceptional service while balancing client needs with business goals. This role requires a hands-on leader who can manage around-the-clock operations, support extended hours, and step in during nights and weekends when needed.
What You’ll Do:
Lead, coach, and develop high-performing teams of Travel Consultants in a corporate agency call/contact center environment.
Regularly assist with domestic and international travel reservations to stay connected to client needs and support team operations.
Ensure consistent delivery of outstanding customer service while balancing client expectations with company policies, operational efficiency,...