Mar 19, 2019
Full time
Job Responsibilities
Make professional and accurate business travel arrangements for our corporate accounts including air, car, and hotel and ground transportation in a non-scripted environment in Apollo.
Follow company procedures, account guidelines and superior customer service standards with the ability to build a PNR, read Bars and Profiles accurately, complete ticketing including fill-in format multi-segment international ticketing with contracts, do exchanges with and without ARNE, able to book cars and hotels in Apollo.
Can invoice TUR, Non-ARC and hotel and limo segments when required.
Understand the difference between being a consultant and an agent. Able to offer suggestions, alternatives and think creatively to provide the client the best travel experience.
Manage and complete ticketing from online queues
All other tasks as needed
Qualifications
5 years of corporate travel experience. Apollo preferred with current corporate travel
experience highly preferred.
Ability to perform in a fast-paced environment.
Flexible in shift requirements. This is maybe an overnight/weekend position
Use proper English for spoken and written communication.
Able to prioritize work and remain calm and efficient.
Enjoy working and supporting a team environment.
Ability to work independently and problem solve without supervision