13 travel jobs found

  ABOUT CIE TOURS INTERNATIONAL: For more than 85 years, CIE Tours International has provided travelers with the highest quality vacation experiences to Ireland, the UK, Iceland and Italy. With offices in New Jersey, Dublin and London, CIE Tours enjoys an excellent reputation among its customers with exceptionally high service delivery. Visit us at www.cietours.com for more information on our company. SUMMARY:   The Air Specialist is responsible for the quoting, booking, and management of international air bookings in a timely, accurate, and profitable manner.  Position will provide air to, but not limited to Ireland, Britain, and Europe from North American gateways.  Candidate will have a strong working knowledge of air contracting, GDS technology, and ticket issuance.  ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound and outbound calls from reservations/consumers/travel agents Review airline schedule changes and advise reservations staff/customers as necessary Ensure updates to bookings are made accurately and timely Process air cancellations and other related services promptly Understand and abide by airline contracts held with various airline partners Availability to work variable shifts, including nights and weekends Work in partnership with Group Department to manage the pricing and deadlines of group block air bookings Evaluate and suggest revisions and enhancements to air processes within system integration, supplier relationships and inter-departmental workflow REQUIRED EXPERIENCE AND EDUCATION: Bachelor Degree or equivalent experience in related field Have firm knowledge of airline ticketing system (Sabre Preferred), PNR Creation, Refunds and Exchanges Ability to provide superior customer service in a fast-paced environment Proficient in Microsoft Office Products Strong presentation and communication skills Track record of being results oriented and quality driven

French bee Airlines www.frenchbee.com  are opening up a new call center in 2020 in Fort Lauderdale, Florida, USA, ZIP 33309. We are looking for full time and part time reservations agents. Training will start in late February of 2020 with a full opening of the call center in March of 2020.  French bee airlines based at Paris Orly currently flies from Paris to San Francisco and onto to Tahiti and in the summer of 2020 will commence daily service from New York to Paris. We are looking for candidates who have airline and or travel agency experience and whom are using or have used the Amadeus system. Sabre Knowledge and other GDS knowledge are advantageous.  A working knowledge of the French language will be an advantage.   Agents will need to have a comprehensive knowledge of the Amadeus system and be fully conversant in e-ticketing and pricing. Full training will be given on French bee products and policies. More details will be advised to the best candidates on the benefits offered. Very competitive salaries with performance bonuses are offered to both full time and part time employees Only those candidates with the appropriate knowledge and experience will be contacted. Please send an updated resume and a short covering letter. All applicants need to be eligible to work in the USA and live in the Dade, Broward and Palm Beach counties of South Florida. The contact center for French bee is managed by Navigator Aviation and Tourism Management Inc. www.navigator.us.com  

PLEASE NOTE:  The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)     About the role:     In this role you will build air itineraries, pricing options via the company’s proprietary booking platform, manage online web bookings which includes quality assurance and support, monitor queues and multiple inboxes. You will work directly with one of our premium brand partner’s agents and their customers ensuring optimal customer satisfaction.   You will assist our partner’s team to book and confirm flight reservations, customer requests, and manage all schedule changes submitted by the airlines ensuring there is no disruption to the client’s itinerary ensuring maximum customer satisfaction. You will also assist in rolling out best practices to the team to optimize use of an agent desktop, provide insight to search filters and best flight routes. You will maintain up to date knowledge of company’s airline contracts and policies with preferred suppliers to ensure best utilization opportunities.   We are looking for a team member who is used to working in a fast-paced environment and enjoys multi-tasking without lowering service standards. You will be as passionate about customer service  and assist our customers when issues arise with their travel arrangement s . You  know how to prioritize  your work and how to utilise your phenomenal communication skills (both written and spoken)     The work schedule for this role is specifically: Tuesday - Saturday (off days: Sunday and Monday)     Who Are You?     Experienced Travel Consultant with advanced Galileo and/or Amadeus skills Ability to handle re-issuing BSP andARC documents through Apollo and or Amadeus   Ability to refund, void and or cancel tickets effectively with little monetary impact Issue ticketsand invoices   Ability to handle problem files and provide best solution for the customer Knowledge of fare classes, pricing and accounting associated with scheduled airline flights. 2-3 years of Travel Industry experience Completion of an IATA Amadeus Certificate is an advantage. TICO certified (Desirable but not mandatory) You will need to be fluent in English to perform this role (written and spoken) Good knowledge of GDS: specifically - Apollo / Amadeus / Galileo     We are a visionary company with significant growth ahead of us and we are looking for extraordinary people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team     Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided  on the basis of qualifications, merit, fit and business need.   Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply, providing they are eligible to work and live in the US

Job description Frenchbee Airlines (serving Paris, San Francisco and Tahiti) Requires a strong Airline Representative to oversee the San Francisco operations. Responsibilities include:- Manage the day to day duties expected of an airport manager and supervise the ground handling company and other partners at SFO. Guarantees the successful completion of service to our customers, passengers and cargo. Manages all Ground Operations activities (passengers, CLC, ramp, cargo, technical operations, maintenance, security, catering and support services). Responsible for the compliance of regulations regarding operational activities. Actively involved in the day to day operations. Ensure all the administration/support tasks of the Station are performed properly. Coordinates and supervises Quality, Safety and Security Standards. In case of operational irregularities (aircraft technical defect, delay, overbooking, diversion, airport related issues, disrupted situations), sets up a structure and ensures its implementation, in collaboration with the French bee ground operation’s Team, in order to satisfy passengers (hotels, rerouting, delay announcement, passenger transfer, service providers). Measures the KPI’s against the actual performance. Reports results to Ground Operation’s team on weekly basis. Identifies and resolves instances of poor performance that have occurred as a result of the station. Liaison with all local authorities. Organizes continual meetings with third party providers to improve the on-time performance and the quality of service. The appointed person will be the local contact/manager in case of an emergency. Represents and protects the interests of the Carrier in the various Airport meetings (ITOC meeting, Safety meeting, etc). Reports to the Carrier’s Ground operation‘s Team. Other duties can be added by the Carrier Ground operation s’Team. Ensure all invoices are paid in due time Autonomous Continual Improvement.   A French speaker is an advantage but not necessary but will need to know "SFO" airport and associated Authorities (TSA, CBP, SFOTEC, SFO AIRPORT). The candidate would also live in the San Francisco area and within commutable distance to San Francisco Airport. There will be some requirements to attend meetings in Paris and so should be willing to travel. This position comes with a generous salary, health insurance, paid vacation,  401k program and other benefits commensurate with this important role. Please send an updated resume and cover letter. Only those candidates that are deemed a good fit will be notified.

Executive Concierge The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, and the ability to adapt to a dynamic environment and handle multiple priorities.  This is an entry-level position, and a great way to break into the travel industry! Responsibilities of the Executive Concierge include:  Service and support of leisure bookings (including airport transfer/dining/spa/golf arrangements) Oversee the Master List of all new and upcoming leisure bookings Updating and maintaining physical and electronic files for all leisure bookings Client Base support, maintenance and invoicing for leisure team Managing the distribution of final documents for all leisure bookings Assist in executing marketing efforts Maintaining the overall integrity and quality of client and supplier database Trip planning research as necessary General office administration and support duties as assigned by the Director of Sales Employee Benefits and Perks:  You'll enjoy a fun and team-oriented working environment in the office, and the tools and opportunity to grow within our company. You will also be provided with the ongoing support directly from the business founder and president to help turn your experience into a successful career.  Some of the perks you will enjoy include: A competitive compensation package Global conferences and industry events Fully paid training Travel perks Leadership career pathways

Travel Center Sales Manager: As North America's largest retail travel agency franchise, Expedia CruiseShipCenters is passionate about navigating spectacular vacation experiences. Our network includes over 300 independently owned franchise locations and more than 6,000 Vacation Consultants in Canada and the United States.  Ideal candidate is self-motivated individual who is successful at multi-tasking in a fast-paced setting and comfortable working both independently and collaboratively.   Core Responsibilities: Recruiting, training, motivating and supporting Vacation Consultants,Conducting sales calls and sales activities directly with customers that are not handled by the Consultant,  Developing and implementing applicable Quality Assurance processes to insure accuracy of all CTO’s and that complete vacation components are offered to all customers in a timely manner Managing and developing select consultants for Luxury & River Team to increase sales of luxury and river cruise lines and land products. Liaison with suppliers, ECSC corporate offices and franchise partners for resolution of issues pertaining to customer service, commission payments and technical challenges. Recommending and manage all aspects of group bookings for center groups, EES groups and consultant affinity groups. Assisting franchise partner with commercial events, i.e. supplier and center trade shows, Performing other duties as assigned. Requirements: ·        3-5 years of work experience selling and coaching; travel industry experience is required, ·        Knowledge of Cruise Lines and Tour Operators, and policies required, ·        Self-motivated to pursue sales activities that support and grow the Company, ·        Excellent English communication skills, both written and verbal, ·        Strong people skills with ability to recognize what motivates individual, ·        Well organized, thorough, multi-tasker who enjoys a dynamic environment, ·        Proficiency in Microsoft Office (Word, Excel, PowerPoint)  The company offers an annual base salary, commission, bonus and benefits. In addition, the company provides generous 4 week paid vacation (including the FAM trips), various industry travel discounts, company-sponsored employee fun events like bowling, annual picnics, company parties, corporate events, and a casual dress workplace.   Salary: Compensation is commensurate with experience. Please include salary requirements with resume.