12 travel jobs found

Travel Agents – Sales & Customer Service Fare Buzz is a leading B2B Travel Supplier specializing in Flights, Hotels and Car Rentals and Vacation Packages.  We have been serving the Travel Agent Community for a Quarter Century and recently celebrated our 25th year Anniversary.  We are based in New York City and have a great team of 70 plus employees. Most of our team members have been with us for over 15 years. We work with over 270 Airlines, 300K Hotel Properties and Top 10 Car Rental Companies. We have negotiated contracts with all major Airlines and Hotel Chains.  Due to our buying power we leverage a unique ability to negotiate aggressive deals and pass on the savings to our Customers. We have the latest Tools and Technology. Reservations can be booked on our Desktop or Mobile site, Apps on iPhones or Android phones, Live Chat or simply by Phone. Our Reservations and Customer Support Teams are available 24x7.    We are members of all major Travel Associations, IATAN, ASTA, CLIA, GBTA, PATA, USTOA, CCRA and have A+ rating with Better Business Bureau. We are seeking an energetic, passionate and enthusiastic Travel Reservation Sales Agent. This role will be responsible for building new Elite clientele and maintain relationship with our current customers by providing the best travel deals in the industry, while delivering the highest level of customer service.  There isn’t a better time to join our growing team in New York! Responsibilities: Providing our clients with the best travel arrangements. Offering prompt, accurate and courteous service to clients. Assist clients with online & offline reservations. Responding to client questions, concerns and billing inquiries with the highest degree of professionalism. Securing new client sales and retention through exceptional customer service and building your own brand. Requirements: Background Current or recent travel agency/airline experience; consolidator experience highly preferred. 3-5 years of GDS experience (SABRE and/or Amadeus) Skills of client management and retention. Outbound calling experience, dealing new and existing clients  Skills Proficient with fare rules   Excellent interpersonal and verbal/written communication skills. Must be a strong team player.

The Manager of Corporate Travel provides account management and oversight of Travel Management Company and supervises the company's travel technology, duty of care and the supervision of the Corporate Travel Policies. The Manager of Travel demonstrates a strong leadership, interpersonal, communication, and customer service skills and drives the travel system operations alongside supporting technology. The Manager of Corporate travel provides management to company on end-to-end management and demonstrates experience in managing multiple technology systems, integrations and influencing company spend culture. Essential Job Functions: Manage operations and implementation of travel technology with internal FINRA systems; Expense reporting system (Concur and Workday) Accounts payable and American Express corporate credit card program Virtual Credit Cards and Business Travel Credit Card Cvent integrations for committee travel. Security SOS system for duty of care of all FINRA travelers Evaluate, recommend and implement new technology to improve and enhance traveler experience and improve effectiveness of travel program. Manage direct report of support position. Develop and govern travel policies to be compliant within FINRA criterion People Solutions (integration with employee database) Legal (duty of care and vendor contracts) Internal Audit (oversight of policy adherence) Data Security and information security Corporate Communications for both internal and external notifications Tax department (to report on taxable travel benefits in compliance with SOX). Provide data analysis on travel activity for internal stakeholders to identify areas of excessive spend, and to reduce travel expense and volume. Provide Financial Planning Benchmark by analyzing, monitoring and reporting on travel expenditures and compliance corporate wide. Reporting of executive travel dashboards on travel metrics, trends along with exception reporting, budgeting and forecasting. Create SOP documents for all corporate wide travel processes. Oversee with Company/Traveler to resolve outstanding issues and bring them to resolutions. Assist with Finance Department for smooth integration of corporate card program, expense reporting system along with travel provider and on-line tools. Assist the Meetings Department to provide Strategic Travel support in areas of the SMMP. Design and implement travel training/webinars for travelers and travel arrangers as needed. Communicate complex and actionable concepts at a senior executive level. Manage travel category management, i.e. airlines, hotels, car rentals, ground transportation, extended stay travel, companion travel, traveler security, traveler security programs. Oversee transient travel of approximately 97% domestic and 3% international. Manage RFP Program for all transient travel annually. Oversight of FINRA Preferred hotel program and spending guidelines. Position is considered essential during emergency and crises circumstances resulting in ability to work beyond business hours when needed.  ​ Education/Experience Requirements: Bachelor’s degree in business administration with concentration and seven years’  travel industry experience with both domestic and international exposure, or an equivalent combination of education and experience required. Proficiency in GDS, OBT and T&E expense systems. Demonstrate proficient knowledge of travel industry practices and integration with corporate technology systems. Concur Travel experience required. Workday experience a plus. Project Management experience. Ability to take direction but still self-manage. Ability to manage others. Ability to share confidential information in an organized and professional manner. Familiarization with Microsoft Office Suite. Detail oriented. Able to understand and meet deadlines and goals. Exemplify the FIRNA leadership Characteristics and serve as a role model for staff in the department. Must be a team player who is willing to support multiple areas of the business.

30 year old N.Dallas Leisure Travel Agency is currently seeking a Leisure Travel Advisor with a min of 1 year experience with cruise and/or land tour bookings.  We are seeking those with good communication skills, a team player and professional appearance.  Experience with High-End Clients and F.I.T.s are a plus (guide travelers by identifying itineraries and booking reservations).  We offer a flexible working environment with travel benefits and continuing education & training. To interact with clients as their travel advisor Match clients to travel products that make memories that last for a lifetime Service clients needs from beginning to end establishing long term relationships Flex-time (both full & part time) Base Salary PLUS Competitive Commission Structure Payment Exceptional cash incentive bonus programs & recognition programs Generous vacation time available Extensive travel benefits worldwide Excellent growth opportunity (such as:  training programs, Travel Consultant education including luxury familiarization trips (FAMs)