14 jobs found

**** These are WEST COAST HOURS******** If on EAST COAST they will be 12 to 9 PM  As a crucial member of our Customer Experience Team, based out of USA.   We are looking for a Team Leader who has the skills and desire to support the team to perform at the   very best of their ability. As we scale the business, we are looking for a team member who can adapt   to the changing landscape in our industry and TMC You will project a positive attitude with diplomacy, creativity, confidentially, problem-solving and   praising achievement, and be passionate about sharing your knowledge.     Your typical day -  Be the first point of contact for the Customer Experience Team and raise anything back to the   CE Senior Manager.   Work effectively to ensure smooth operations for the team and clients, and promptly escalate   issues to TMC departments where further investigation is required.   Monitor our technology platforms stats to ensure client...

Experienced Bilingual English/Spanish Corporate Travel Agent   We have an opening for a Corporate Travel Agent for our office located in Miami, Fl. Must possess SABRE experience (Min 2 years) and be well versed in all aspects of corporate travel, including air, car, hotel bookings and invoicing. We are looking for an eager professional who is looking to advance his/hers career in the corporate travel industry. Candidate should have excellent communication skills both written and verbal as well as know all phases of corporate travel both international & domestic. MUST HAVE CURRENT SABRE EXPERIENCE. Must be well versed in Microsoft Office products and be easy to get along with. Bi-lingual a plus. If you are interested in an exciting fast paced office. Plan and sell transportations, accommodations, and other travel services Cooperate with clients to determine their needs and advise them appropriate supplier travel options and accommodations Provide relevant...

Director of Data Science Department: Travel Technology/Business Travel Reports to: CFO   Position Summary: Essential Duties and Responsibilities: include the following.  Other duties may be assigned. Deliver analysis based on solid understanding of data sources and business needs. Translate data into relevant information for travel and account manager to work with and present findings. This includes quality control and matching data from various sources into a consolidated database, conduct feasibility tests, generate reports and queries as basis for analysis and provide effective visualization of the findings. Perform pre-analysis of available information and generate tools that allow travel and account managers to analyze enhanced information using effective visualization and self- service analysis features Partake in development of data specifications, business requirements and building of prototype systems for sophisticated...

  Account Manager, Business Development   Position Overview: Responsible for managing all aspects of assigned client accounts to include but not limited to implementation, client retention, customer service, sales of new products and services, financials (budgets, billing, reporting, payment and profitability), business planning and reviews, establishing relationships with key decision makers, business continuance and escalation of operational issues.     Report to: Director of Sales and Business Development Director     Areas of Accountability / Tasks:   Responsible for the coordination of all central communication between TMC and client. Work with client lead to create business plans/initiatives to support as required with clients Demonstrate and communicate the value that TMC provides to the client. Formulate and manage business plan with client with the goal of increasing revenues, decreasing cost, better utilizing...

Our NJ Based client is seeking a FIT /Group Travel Specialist. This is an amazing opportunity for that experienced travel agent that wants to move to the Tour Operations world. Great salary and Commission.  JOB TITLE: FIT&GROUP SPECIALIST LEVEL: EXPERIENCED   The Destination Specialist is a key role within the department, as he/she will be responsible to generate sales from leads coming from travel agents. His/her expertise will include a strong product knowledge, strong sales skills and mature contacts in the Travel Agency market.   Plans, builds, and sells tour packages for our customer base. Determines dates, costs, and accommodations required. Describes and arranges itineraries and sell tour packages. May assist in resolving clients' travel problems.   RESPONSIBILITIES SALES: ·       Keep a high percentage of materialization from the lead received. All opportunities will have to be duly noted with a...

Our Global Travel Client is seeking a Sales Manager to sell to middle and large market accounts. Excellent salary and generous commission.                  Respond and attend to RFPs, RFIs and rebids of local clients as they are required and ensure that all client contracts meet required profitability. VP of Sales approval is required on all RFPs, RFIs and rebids before they are submitted to clients Assist the VP of Sales and General Manager to liaise closely and respond to Regional Sales teams for RFPs, rebids of regional clients. ·       Responsible for updating of data in CRM and to submit weekly reports to the VP of Sales with the following coverage: - New Accounts Secured - Progress on all leads / hot prospects - Accounts Lost - Suggestion / Recommendation, etc ·                Coordinates market research to identify potential local leads ·                Building the sales pipeline ·                Cold Calls ·...

Our Luxury Travel Client is seeking a VIP Concierge Corporate Travel Professional. You can be on the ground floor of this newly created department established for those elite who are looking for the special service.  Responsibilities Service inbound corporate travel requests in a virtual environment. Deliver extraordinary customer service to C-Suite travelers and their administrative staff Greet all clients warmly and with enthusiasm Establish rapport with all travelers and admin staff Must always exude an impeccable professional demeanor Must be comfortable servicing and interfacing with C-level executives and their administrative staff Ability to multitask, easily handling competing priorities Provide consultative service to travelers and travel arrangers throughout the booking process. Complete all reservations in an accurate and timely manner. Provide post trip follow up and support Participate in...

We have a variety of companies that are looking for experienced travel professional.  Let us do the work for you!  We have coached and placed many corporate travel professionals in various different roles for 32 years! We know the business.  Corporate Travel Agent Roles- Sabre and Apollo Looking for that RIGHT FIT?  Our clients are looking for experienced corporate travel professionals.  During the past 2 years we have found that it’s not a one size fits all.  Work/life balance has become Key for most of us.  This work balance includes hours worked, early or late shifts, salaries and  benefits.  Guess what? There is something out there for ALL.. Qualifications: Experienced agent with a background in handling single or multi accounts Experience in International and domestic travel Experience in ticketing Proficiency in email systems, outlook, google products and overall knowledge of technology. Must be able to work on a team or...

Our Travel Technology Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere.  In the role of Product Support Analyst, you will be responsible for answering and triaging support cases raised by the internal and external customers of the Client platform. From triaging to troubleshooting, you will be at the forefront of customer satisfaction. Responsibilities: ·       To be a founding member of the company Product Support team ·       Triage of tickets raised by customers, including reproducing errors, troubleshooting and prioritizing. ·       Respond to customers within the defined SLAs ·       Record, track and document the helpdesk tickets using the required customer support software.  ·       Troubleshooting issues that are raised by both internal and external customers. ·       Manage and maintain a prioritized backlog...

Our Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. Our revolutionary cloud-based Travel-as-a-Service platform makes travel simpler and more affordable for corporations, while enabling our ecosystem of agency, supplier, and technology provider partners to increase operational efficiency, unlock new revenue sources, and accelerate innovation. They have  raised over $100M in funding. In the role of Product Operations Manager, you will work closely with the Travel Operations, Product and Engineering teams to help manage, define and plan requirements in line with business goals. Responsibilities: ·       Work with internal and external stakeholders to understand and document requirements for product development. ·       Use data modeling practices to inform and support business requirements. ·       Consider opportunities and potential...

Looking for that new change? New up and coming Travel Technology company is seeking to hire a few more team members.  Responsibilities Helping clients with personalized support at all points in the travel fulfillment life-cycle. Monitoring and executing your inbound queue from our servicing platform queries.  Researching, crafting, and executing exceptional itineraries for clients based on travel program policies. Resolving last-minute emergency travel situations. Contributing to your team's continual learning and upskilling. Providing feedback to our product and engineering team when something can be improved. Special projects galore! You’ll be involved in initiatives outside of the customer service team.   Your experience and skills 10+ years experience as a business travel agent preferably supporting global travel for Fortune 1000 clients. Solid computer skills and the ability to seamlessly navigate multiple tools and...

Join an amazing team of Corporate Travel Specialists in a fun and flexible work environment. In this role, we combine cutting edge technology with best-in-class service to deliver an unparalleled customer experience. You will be the first point of contact for Travelers and Travel Arrangers to provide high-touch service and consultation for all aspects of the travel experience. Responsibilities: Accurately and efficiently service travel requests via multiple channels (phone, email, chat, etc.), ensuring all corporate travel policies and industry practices are followed Deliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic demeanor Provide consultation and support throughout the booking process, including best fares and routing, international travel requirements, health restrictions and mandates, and other travel related information as appropriate Utilize creative thinking and problem-solving skills to identify...

Travel Staffing Group has been staffing the travel industry for 32 Years. We are a preferred supplier for many Travel Suppliers.  We have placed thousands of people in travel!   This is a wonderful opportunity to be on the ground floor of Travel Technology Company!  Our client, a Travel Technology TMC is seeking 2 Agents in Seattle area. This is a hybrid role with working remotely and in the office.  Ideal candidates will be well versed in corporate travel, with a min of 5 years of experience in all areas of travel, including Domestic, International.  Ideal candidates should be computer savvy and open to learning new technology tools. Those tools would include, MS suite of tools, as well as on-line booking tools, mid office and back-office systems.  Salary, and full benefits!  regular working hours!