14 jobs found

Client Support Analyst's primary responsibility is to service internal and external customers by providing day-to-day support for all travel technology applications. Essential Duties and Responsibilities: Be aware of and comply with all corporate policies. Ability to work with minimal supervision. Provide backup assistance for other staff within the department. Maintain exceptional project/time management, prioritization, and organizational skills to ensure customers satisfaction. Maintain effective working relationship with all departments and vendors to ensure all aspects of customer projects/program implementations are achieved in a timely and professional manner. Maintain working knowledge of travel technology products including product upgrades and new products.  Determine impact and communicate to internal/external parties as applicable. Maintain accurate, high-quality and timely documentation for all travel technology-related processes and procedures....

Responsible for global data collection, consolidation, cleansing, formatting, analyzing, and reporting client travel activity. Translate data into relevant information for travel and account manager to work with and  present findings.  This includes quality control and matching data from various sources into a consolidated database, conduct feasibility tests, generate reports and queries as basis for analysis and provide effective visualization of the findings. Perform pre-analysis of available information and generate tools that allow travel and account managers to analyze enhanced information using effective visualization and self-service analysis features. Provide statistical overview and possible client needs for the Company's overall strategy. Support initiatives of cost reduction and increased productivity through increased usage of technology, standardize processes & equipment and deployment of IT Best Practices. Maintain high awareness of current and...

Our Client is looking for a  Seattle-based Travel Advisor with one (1) to three (3) years agent experience to join our team for a Hybrid role.  We work in a fast paced, dynamic environment, curating trips around the globe for our clients. The successful candidate must be a hard worker, detail oriented, creative, have a good work ethic and be curious about the world. We offer a full benefits package including a 401K and travel benefits. Job Responsibilities: Coordinate and execute client bookings, including hotel and villa bookings, yachts, dining arrangements, trip proposals, full-service concierge Update and maintain records and destination information Extensive trip planning research General office administration and support duties Qualifications: Microsoft office and data management skills required Excellent written and verbal communication skills Working knowledge of Sabre (GDS booking system) Strong problem-solving skills Able to provide...

Sr. Corporate Travel Specialist Hybrid    Overview The Sr. Corporate Travel Specialist role is responsible for providing support and assistance to advisors in booking air, hotel, car, and all supporting services. The Agent will also be responsible for researching, tracking, and escalating queries to resolution. Approximately 85 - 90% of role is to provide coverage for independent contractors while they are on vacation or otherwise unavailable and the other 10 - 15% is to provide general office support and assist on special projects. The Agent must be comfortable collaborating with all team members and servicing a large corporate house account. Responsibilities Book air, car, and hotel, in addition to invoicing and ticketing, using the SABRE reservation system Provide support services to advisors Assist advisors servicing a large corporate account Provide vacation/out of office coverage for advisors Adept at using the internet to...

Market America, a Global Product Brokerage and Internet Marketing company that specializes in One-to-One Marketing, is seeking an experienced Global Travel Manager for our Travel & Events Team.   Position Summary Manages complex individual and corporate and personal travel program for employees, executives, and VIPs, including air, ground service, and living accommodations. Has staff responsibility.  2-3 yrs of luxury travel experience for HNWI Preferred.     Essential Duties and Responsibilities Books travel including air, hotels, cars, VIP services, etc. Solid knowledge of native Sabre Good understanding of complex international airfares, including routing, fares and pricing, and travel documentation requirements Proficient in issuing tickets, ticket exchanges and refunds American Express Platinum/Centurion card or Virtuoso-level leisure experience Preferable CTA, CTC or CTIM designations Familiar with Concur Expense Comfortable with concierge...

Join our remote team of agents for:  great salary + shift differential pay benefits – new benefits just added unparalleled training for a successful career                 Description  agent24, Inc. is a 24x7 after-hours travel service provider. We are looking for corporate travel reps to join our successful remote agent workforce. Agents will handle incoming calls from agency clients looking to book all travel components (air, car, hotel, and rail) in accordance with agency policy to best meet customer's travel objectives . It’s all about the customer!  Candidate must be a self-starter and able to handle reservations via phone and email. Strong international experiences a plus!  Candidates must have the ability to problem solve, work independently, offer exemplary customer service skills, and follow all agency clients’ policies and procedures.   Requirements   Three years minimum experience required working in a corporate travel...

How we do it Adelman is a leading global travel management company headquartered in Milwaukee, WI, USA. Adelman Travel Management is unique in the industry as a provider of outsourced travel management services for companies of all sizes, providing both high-touch and high-tech services and solutions. We deliver the broadest array of customized reservation and ticketing services, best-in-class technology, digital booking and reporting solutions and bottom-line savings. With over 30 years in the business, our future could not look brighter. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Our customers’ success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations. The Adelman Culture At Adelman Travel we believe in thinking and doing things differently. Our focus is to make our clients incredibly successful. We do this by providing...

Participate fully as a team member to assist as needed in completing all functions relating to servicing customers Research and provide solutions to travel-related problems clients experience Keep fully informed about all airline rules and regulations, tariffs (domestic) and other industry requirements and accurately apply this information when making travel arrangements • procedures, guidelines, and standards in areas of customer service, building Passenger Name Records (PNRs) and profiles, ticketing, utilization of management information systems, productivity, attendance, and accuracy of work Must be able to work under pressure During emergency situations and/or poor weather conditions, ensure coverage of client needs Keep informed on all US Federal travel regulations and requirements pertaining to US government contractors, including FAR and Fly America Maintain a high level of competency in operating the global distribution system (GDS) Attend staff and training...

Join an amazing team of Corporate Travel Specialists in a fun and flexible work environment. In this role, we combine cutting edge technology with best-in-class service to deliver an unparalleled customer experience. You will be the first point of contact for Travelers and Travel Arrangers to provide high-touch service and consultation for all aspects of the travel experience. Responsibilities: Accurately and efficiently service travel requests via multiple channels (phone, email, chat, etc.), ensuring all corporate travel policies and industry practices are followed Deliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic demeanor Provide consultation and support throughout the booking process, including best fares and routing, international travel requirements, health restrictions and mandates, and other travel related information as appropriate Utilize creative thinking and problem-solving skills to identify...

Our Moonachie, NJ based client is seeking an Operations specialist to facilitate the tour selling process by providing support to our sales team and other company divisions through securing confirmations of services, assisting with special requests, inquiries and issuing and shipping travel documents on a daily basis. Operations specialists correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, and airline reservations, etc. Among other responsibilities are: handling customer queries and issues regarding reservations. In addition, our operations specialists handle essential functions including data input and quality control of bookings in order to ensure integrity and accuracy of information to the passenger.  Requirements The Successful Applicant will have: Strong relationship development skills  The readiness to benefit from hands-on coaching Knowledge of group travel  Three or...

Travel Staffing Group has been staffing the travel industry for 32 Years. We are a preferred supplier for many Travel Suppliers.  We have placed thousands of people in travel!   This is a wonderful opportunity to be on the ground floor of Travel Technology Company!  Our client, a Travel Technology TMC is seeking 2 Agents in Seattle area. This is a hybrid role with working remotely and in the office.  Ideal candidates will be well versed in corporate travel, with a min of 5 years of experience in all areas of travel, including Domestic, International.  Ideal candidates should be computer savvy and open to learning new technology tools. Those tools would include, MS suite of tools, as well as on-line booking tools, mid office and back-office systems.  Salary, and full benefits!  regular working hours!