3 jobs found

Our client is looking for an agent, who is proficiently experienced with Amadeus, to move into a quality control help desk position.      * Ambitious, creative individual desiring to be considered the escalation point/source                                    for a variety of topics such as ticketing, debit memos, etc.      * Ability to devise innovative resolutions for unusual issues as they arise.      * Skillful in fielding numerous questions around Amadeus.      * Ticketing experience      * Ability to assist with debit memos.      * Talented in using unique knowledge to help others improve their skills and service capabilities.

We have a variety of companies that are looking for experienced travel professional.  Let us do the work for you!  We have coached and placed many corporate travel professionals in various different roles for 32 years! We know the business.  Corporate Travel Agent Roles- Sabre and Apollo Looking for that RIGHT FIT?  Our clients are looking for experienced corporate travel professionals.  During the past 2 years we have found that it’s not a one size fits all.  Work/life balance has become Key for most of us.  This work balance includes hours worked, early or late shifts, salaries and  benefits.  Guess what? There is something out there for ALL.. Qualifications: Experienced agent with a background in handling single or multi accounts Experience in International and domestic travel Experience in ticketing Proficiency in email systems, outlook, google products and overall knowledge of technology. Must be able to work on a team or...

Our Travel Technology Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere.  In the role of Product Support Analyst, you will be responsible for answering and triaging support cases raised by the internal and external customers of the Client platform. From triaging to troubleshooting, you will be at the forefront of customer satisfaction. Responsibilities: ·       To be a founding member of the company Product Support team ·       Triage of tickets raised by customers, including reproducing errors, troubleshooting and prioritizing. ·       Respond to customers within the defined SLAs ·       Record, track and document the helpdesk tickets using the required customer support software.  ·       Troubleshooting issues that are raised by both internal and external customers. ·       Manage and maintain a prioritized backlog...