5 jobs found

  Position Summary: Essential Duties and Responsibilities include the following: (Other duties may be assigned.) Deliver analysis based on solid understanding of data sources and business needs. Translate data into relevant information for travel and account manager to work with and present findings. This includes quality control and matching data from various sources into a consolidated database, conduct feasibility tests, generate reports and queries as basis for analysis and provide effective visualization of the findings. Perform pre-analysis of available information and generate tools that allow travel and account managers to analyze enhanced information using effective visualization and self- service analysis features. Partake in development of data specifications, business requirements and building of prototype systems for sophisticated corporate intelligence. Provide statistical overview and possibly client needs for TMC's overall data strategy. As part...

Position Summary: Implementation Specialist’s is responsible for overall implementation of new clients into internal processes as well as the implementation of new technology or processes for existing clients. Travel Technology Support Specialist’s responsibility is to service internal and external customers by p roviding day-to-day support for all travel technology applications.    Implementation Manager Responsibilities: * Establish implementation project plans, define and gather customer requirements. * Exercise proven strategic and qualitative decision-making to plan and implement programs and tasks, ensuring the implementation is tailored to each customer’s needs. * Conduct regular meetings and maintain consistent, professional communication with the customer throughout the implementation and post-implementation processes. * Maintain effective working relationship with all departments to ensure all aspects of customer projects/program...

Operations Technology Specialist   Primary Job Responsibilities : Be part of a team that… Overall, this position requires someone with great technical skills with a technical mind who  Manages the development of Advisor efficiencies and processes, including but not limited to any GDS,  Worldspan/Travelport, scripting, quality control, duty of care, integration with accounting Assists with technical training and support of Travel One clients, employees, and IC’s Supports our phone system, remote servers, and other technology needs Manages our technology vendor relationships Assists with the implementation of new clients and new technologies Assists with the implementation of new Travel One employees and IC’s Provides technical and navigational expertise for selected online booking tools Provides training for selected online booking tools Evaluates current and emerging travel technology compared to the needs of our clients and...

Director of Data Science Department: Travel Technology/Business Travel Reports to: CFO   Position Summary: Essential Duties and Responsibilities: include the following.  Other duties may be assigned. Deliver analysis based on solid understanding of data sources and business needs. Translate data into relevant information for travel and account manager to work with and present findings. This includes quality control and matching data from various sources into a consolidated database, conduct feasibility tests, generate reports and queries as basis for analysis and provide effective visualization of the findings. Perform pre-analysis of available information and generate tools that allow travel and account managers to analyze enhanced information using effective visualization and self- service analysis features Partake in development of data specifications, business requirements and building of prototype systems for sophisticated...

Our Travel Technology Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere.  In the role of Product Support Analyst, you will be responsible for answering and triaging support cases raised by the internal and external customers of the Client platform. From triaging to troubleshooting, you will be at the forefront of customer satisfaction. Responsibilities: ·       To be a founding member of the company Product Support team ·       Triage of tickets raised by customers, including reproducing errors, troubleshooting and prioritizing. ·       Respond to customers within the defined SLAs ·       Record, track and document the helpdesk tickets using the required customer support software.  ·       Troubleshooting issues that are raised by both internal and external customers. ·       Manage and maintain a prioritized backlog...