Aug 29, 2019
Full time
Operations coordinators correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, car rentals, Airline reservations, etc.
Other responsibilities:
handling Customer queries and issues regarding reservations, travel documents and issuing Rail Tickets.
handles essential functions including Quality Control of group reservations and documents in order to ensure integrity and accuracy of information communicated on Travel vouchers before being distributed to the passenger.
Operations’ Agents work in liaison with other departments such as: Accounting, Air Department, Sales, etc. as needed.
Requirements:
Three or more years, experience with Group Operations - Travel Industry a must
Computer literate (Microsoft Suite)
Excellent writing and verbal skills
Outstanding Customer Service Skills
GDS familiarity (Sabre, Amadeus)
Must be able to multitask and work in a fast-paced environment
Familiarity with the usage of Web Browsers