4 travel jobs found

About us: Kognitiv is paving the way for the next era in B2B collaborative commerce - enabling consumer and hospitality brands to engage deeply and securely with their customer base. Brands can collaborate with suppliers and value-added partners, providing customers with personalized experiences.   About the role: Self-employed – commission-based compensation plan  As we continue to grow – we are now looking to expand our existing Home Based Sales Agent team! As a self-employed Home Based (Sales) Agent, you’re in control ! This means you can tailor your shifts around your private life, ensuring the ultimate work/life balance that suits you and your loved ones. Like our customers, you love the travel industry and you are phenomenal at making our customers feel important. Your desire to deliver the highest possible standard of customer service is what makes you tick and that’s why we want you to join us! Apart from your exceptional Travel Agent background , your passion for unrivalled customer service and your ability to build and nurture customer relationships , we ask that you can work from a location which is free from background noise . This is a full-time Sales Agent role where you can be based from home! (Training and regular visits to the Mississauga office are necessary)   Areas of responsibilities (will include but not be limited to):   Plan, counsel and sell travel services to potential customers Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels. Working proficiency in multi system environment. Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations Sell a full range of preferred supplier products in order to meet and exceed targets Invoice and document client files accurately Action, and execute all necessary requirements to fulfil travel arrangement requests for the client Well versed in travel product, services and suppliers for the Canadian Market Assist in the resolution of client complaints Other duties as assigned Promote additional services to enhance customer travel plans       About you: Bubbly, customer focused and engaging people skills, great at building relationships and rapport over the telephone. TICO certification Strong sales and service skills Pro-active and a can-do approach to problem solving Booking process experience with attention to detail and urgency to meet deadlines Travel Agency, Consolidator, OTA or similar background with a wide knowledge of tour operators and understanding of tailor-made itineraries and cruise preferable. Adaptability to different brands Ability to work well within a team both remote and office based Must be fluent in English with excellent written communication skills A suitable working environment that is free from background noise Must be self-motivated, energetic and flexible, with a commitment to working a variety of shift options Proactive approach with interpersonal skills that complement the ability to listen and communicate Fluency in Portuguese, German and/or French would be highly beneficial  

Please note:  Preference will be given to candidates who are able to work dedicated evening shifts  We are looking for  Travel Sales Agents  to join our growing team in Mississauga! You will be responsible for planning and selling travel services to potential customers as well as actioning and executing all necessary requirements to fulfill travel arrangement requests for the client Our offices are located in Mississauga and you will be sitting with our highly talented and passionate team, ensuring that our customers receive first-class service! What we Do: We are pioneering a new era of collaborative commerce - enabling brands to engage deeply and securely with their customer base in revolutionary ways. We have designed a next-generation marketplace where companies can directly trade their products and services to one another’s audiences. About the Role: Plan, counsel and sell travel services to potential customers Proficient in booking transportation, flights, hotel accommodations, car rentals, tours, and excursions through various supplier channels. Working proficiency in multi system environment. Consult published and computer-based resources for information on departure and arrival times, fares, and hotel ratings and accommodations Sell a full range of preferred supplier products in order to meet and exceed targets Invoice and document client files accurately Action, and execute all necessary requirements to fulfill travel arrangement requests for the client Well versed in travel product, services and suppliers for the Canadian Market Assist in the resolution of client complaints Other duties as assigned Who are you?  TICO CERTIFICATION - is a mandatory requirement  Strong sales and service skills Excellent communication skills (both verbal and written) Strong ability to multi-task in a fast-paced environment Ability to manage conflicting priorities to ensure customer satisfaction levels Ability to work independently and as part of a team in Mississauga location Able to work rotating shifts to cover full hours of operation (including weekends) 2-3 years of Travel Industry experience is an asset Fluency in Portuguese, German and/or French would be highly desirable   Please note: Kognitiv are not offering sponsorship or a relocation package for this role. We always welcome international candidates to apply providing they are eligible to work and live in Canada We are a passionate, innovative organization with 247 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch! Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.   We always welcome international candidates to apply providing they are eligible to work and live in Canada. 

Our Clients are seeking an Experienced Agent who can book Corporate & Leisure Travel, accurately and expediently attends to travel bookings for air, hotel, cruises, tour packages, and ground transportation. Provides exceptional customer service to corporate clients while booking travel per company guidelines and provides the same level of customer service by providing travel options to leisure clients that meet their expectations.  Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc. Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients. Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans. Provides prompt and accurate service processing air, hotel, and ground transportation. Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows. Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines. Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems. Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans. Skills/Experience Required: The Dual Agent serves as front line support for corporate and leisure clients, therefore exceptional Customer services skills are an absolute requirement. Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision. High School Diploma/GED Travel School Certificate or A.S. degree in travel/tourism preferred. GDS certifications preferred. 2-5 years travel industry (preferable Corporate & Leisure Travel) & GDS Experience. Thorough knowledge of SABRE GDS is required. Regular and dependable attendance and punctuality is required.

Seeking a Leisure Travel Advisor in the Seattle area Provide trip planning services to existing and new clients with the highest standards of customer care, accuracy and attention to detail. Anticipate and strive to exceed client expectations. Apply planning and ticketing service fees and utilize preferred vendors to maximize revenue. Contribute to the company’s success.  Competitive Salary + commission/bonus potential GDS – Proficient on Apollo - On-site Location, working for Agency Hours:  8:00 am – 5:00 pm Monday – Friday Make appropriate recommendations to ensure the trip experience is tailored to the customer’s expectations ▪ Sell domestic and international tours, cruises and hotels as well as custom FIT travel packages using established procedures.