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Gant Travel
Feb 14, 2023
Full time
Travel Operations Specialist/Help Liaison
$55,000 - $65,000 yearly
Gant Travel Remote
Gant Travel is looking for someone with travel agent/Amadeus experience to move into a quality control help desk position of sorts. This position is an excellent step for those who are looking to grow from being a travel agent or supervisor into an 'expert' role to help resolve unusual issues as they arise and fielding lots of questions around Amadeus, ticketing, helping on debit memos, etc. Looking for someone who is ready to roll up their sleeves, dig in to find resolutions and fixes, and would like to be considered the escalation point/source for a variety of topics. A unique way to use your knowledge to help others improve their skills and service capabilities. Provide expertise & support for troubleshooting of issues related to the technology stack (Salesforce, Amadeus, and TalkDesk) Create and keep procedure and process documentation updated Escalate requests and issues to the appropriate internal team in an efficient manner Ability to work and communicate with a...
Travel Staffing Group
Oct 13, 2022
Full time
Corporate Travel- Business Development Manager
Travel Staffing Group Remote (USA)
Our Global Travel Client is seeking a Sales Manager to sell to middle and large market accounts. Excellent salary and generous commission.                  Respond and attend to RFPs, RFIs and rebids of local clients as they are required and ensure that all client contracts meet required profitability. VP of Sales approval is required on all RFPs, RFIs and rebids before they are submitted to clients Assist the VP of Sales and General Manager to liaise closely and respond to Regional Sales teams for RFPs, rebids of regional clients. ·       Responsible for updating of data in CRM and to submit weekly reports to the VP of Sales with the following coverage: - New Accounts Secured - Progress on all leads / hot prospects - Accounts Lost - Suggestion / Recommendation, etc ·                Coordinates market research to identify potential local leads ·                Building the sales pipeline ·                Cold Calls ·...
Travel Staffing Group
Oct 12, 2022
Full time
Travel-VIP Concierge
Travel Staffing Group Remote
Our Luxury Travel Client is seeking a VIP Concierge Corporate Travel Professional. You can be on the ground floor of this newly created department established for those elite who are looking for the special service.  Responsibilities Service inbound corporate travel requests in a virtual environment. Deliver extraordinary customer service to C-Suite travelers and their administrative staff Greet all clients warmly and with enthusiasm Establish rapport with all travelers and admin staff Must always exude an impeccable professional demeanor Must be comfortable servicing and interfacing with C-level executives and their administrative staff Ability to multitask, easily handling competing priorities Provide consultative service to travelers and travel arrangers throughout the booking process. Complete all reservations in an accurate and timely manner. Provide post trip follow up and support Participate in...
Travel Staffing Group
Oct 12, 2022
Full time
Corporate Travel - Virtual
Travel Staffing Group Remote (USA)
We have a variety of companies that are looking for experienced travel professional.  Let us do the work for you!  We have coached and placed many corporate travel professionals in various different roles for 32 years! We know the business.  Corporate Travel Agent Roles- Sabre and Apollo Looking for that RIGHT FIT?  Our clients are looking for experienced corporate travel professionals.  During the past 2 years we have found that it’s not a one size fits all.  Work/life balance has become Key for most of us.  This work balance includes hours worked, early or late shifts, salaries and  benefits.  Guess what? There is something out there for ALL.. Qualifications: Experienced agent with a background in handling single or multi accounts Experience in International and domestic travel Experience in ticketing Proficiency in email systems, outlook, google products and overall knowledge of technology. Must be able to work on a team or...
Travel Staffing Group
Oct 12, 2022
Full time
Travel- Product Support Analyst -OBT
Travel Staffing Group
Our Travel Technology Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere.  In the role of Product Support Analyst, you will be responsible for answering and triaging support cases raised by the internal and external customers of the Client platform. From triaging to troubleshooting, you will be at the forefront of customer satisfaction. Responsibilities: ·       To be a founding member of the company Product Support team ·       Triage of tickets raised by customers, including reproducing errors, troubleshooting and prioritizing. ·       Respond to customers within the defined SLAs ·       Record, track and document the helpdesk tickets using the required customer support software.  ·       Troubleshooting issues that are raised by both internal and external customers. ·       Manage and maintain a prioritized backlog...
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