11 travel jobs found

Virtual Travel Consultant - Experienced Sabre Agent - Hours 10:00 am – 7:00 pm EST Monday – Friday Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail   Must be able to travel for two weeks of training

Immediate Need - Corporate Sabre Agent – New York City Great Opportunity for a well-organized agent that has great Sabre skills - Working On-Site Location in NYC Prestigious Law Firm – hours 9:30 am – 6:00 pm EST – Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Great work ethic and highly responsible.  Articulate & attention to detail  Competitive Compensation 

TEMPORARY ASSIGNMENT TO START IN JANUARY 2020 – Corporate Sabre Agent – Technology Savvy Early January to Mid-March 2020 – Booking Groups – Business Hours are 8:00 am – 11:00 pm EST (shifts may vary between those hours) Temporary Assignment for a well-organized agent that has great Sabre skills - Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Great work ethic and highly responsible.  Articulate & attention to detail 

About the role: We have an exciting opportunity for a dynamic, hands on and analytical person to join our team in the role as   Global Call Centre Director (Sales) , here at Kognitiv. Working alongside a global team with offices in Austria, US, Hong Kong and the UK you will take the initiative and be the driving force behind our call centre’s productivity and the customer's experience.  The objective of the role is to ensure that all call centre staff are appropriately scheduled, trained, spending their time effectively and helping our customers consistently in a way that "wows" them. In doing so, you will help the team increase sales, reduce costs, improve the team’s efficiency as well as ensuring that the phenomenally high level of service remains intact! You will be part of driving efficiencies through technology - helping drive process improvement. Areas of responsibility will include (but not be limited to): Enable and motivate team members to deliver exceptional consumer experiences through ongoing support, development, empowerment and positive reinforcement. Review short- and long-term staffing plans to drive strategic focus of annual planning, quarterly forecasting and daily service level goals. Coach the team to ensure the quality of the consumer experience meets the appropriate standard and fosters problem solving and critical thinking. Gain insights from data by developing reports, metrics, and KPIs. Lead improvement initiatives to ensure goals are met. Lead by example in driving a culture of client centricity and ensure that the call centre is managing day to day activities appropriately to create the best employee and client experience possible. Manage performance standards and conducting staff evaluations. Ensure continuous improvement of the consumer experience by investigating and addressing root causes in a way that benefits the consumer and the business. Work closely with executive management team to ensure effective inter-departmental communication. Facilitate positive and proactive operations by developing relations with other departmental groups and key stakeholders. Improve the operational systems, processes and policies in our call center - specifically, support better management reporting, information flow and management, business process and organizational planning. Ensure compliance with the company's policies while maintaining the highest level of customer satisfaction. Who Are You?  To be successful in this role, we are looking for someone who is organized, detail oriented, and brings great travel call centre experience to the role! You will be flexible and adapt well to change in a rapidly growing company. Communication and collaboration are key for you and your ability to navigate ambiguity as well as maintaining strong relationships cross-departmentally (and geographically) is second to none. You are data driven and thrive on getting to the bottom of what needs to be done to enable and optimise an efficient, high performing and passionate team. Travel call centre experience is mandatory Min 5 years of experience and proven success developing and managing a high-performance travel call center/customer service team(s), preferably within an environment with a large volume of incoming calls Extensive experience with travel call center infrastructure Ability to use data and analysis to drive decision making Ability to connect with staff at all levels and provide hands on enthusiastic leadership to effectively manage change Experience leading front-line teams with a minimum of 50+ travel agents Ability to set strategy and follow through on tactical implementation and execution of initiatives Must demonstrate leadership, judgment, and ability to resolve complex situations with employees through impressive coaching skills We are a passionate, innovative organization with 247 employees globally and we are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team. If you like the sound of us and the role; get in touch! Here at Kognitiv, we don’t just accept difference - we celebrate it! Greater diversity means greater variation in ways of thinking, perspectives and approach. And we thrive on it for the benefit of our employees and our clients. Kognitiv are committed to creating an inclusive environment and all employment is decided on the basis of qualifications, merit, fit and business need.   We always welcome international candidates to apply providing they are eligible to work and live in Canada. 

Seeking After-Hours Agents - Evenings/Overnight & Weekends (Various Shifts) Thursday, Friday & Saturday 10:00 pm – 10:00 am Sunday 11:00 am – 11:00 pm/Monday 5:00 pm – 2:00 am/Tuesday & Wednesday off/Thursday & Friday 5:00 pm – 2:00 am Saturday 2:00 pm - 12:00 am /Sunday & Monday Off /Tuesday, Wednesday & Thursday 8:00 pm – 6:00 am – Friday Off Wednesday, Thursday, Friday & Saturday – 5:00 pm – 3:00 am Saturday 6:00 am – 4:00 pm – Monday & Tuesday 6:00 pm – 4:00 am / Wednesday, Thursday & Friday Off Experienced Corporate Travel Agent - Proficient on Sabre Sabre proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 

 Corporate Travel Agent -, Booking travel arrangements for all clients within the company's guidelines and standards of excellence for customer service. Ability to multi-task in fast-paced work environment. Skills Required: Overall travel industry knowledge and experience Proficient on SABRE Competent with all aspects of ticketing transactions Proficient with International Itineraries and rate structures Knowledge of online booking tools a must Experienced and comfortable with premium travelers Attention to detail/conscientiousness/flexible Problem solving and initiative Patience and flexibility Minimum 5+ Years Industry Experience Regular and dependable attendance and punctuality is required. Duties and Responsibilities: Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction Researches and provides solutions to any travel related problem clients may have experienced with arrangements made by Company with total management awareness and participation Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements Is available for and receptive to training opportunities Is Sabre proficient and maintains Sabre skills with relevant training Has knowledge of and understanding of re-routing and exchange processes Stays abreast of technology and industry knowledge, especially with intranet tools provided by company Essential; Must have excellent communication skills and enjoy working with high level global clientele Problem resolution to always include management. Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation

Our Clients are seeking an Experienced Agent who can book Corporate & Leisure Travel, accurately and expediently attends to travel bookings for air, hotel, cruises, tour packages, and ground transportation. Provides exceptional customer service to corporate clients while booking travel per company guidelines and provides the same level of customer service by providing travel options to leisure clients that meet their expectations.  Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc. Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients. Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans. Provides prompt and accurate service processing air, hotel, and ground transportation. Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows. Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines. Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems. Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans. Skills/Experience Required: The Dual Agent serves as front line support for corporate and leisure clients, therefore exceptional Customer services skills are an absolute requirement. Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision. High School Diploma/GED Travel School Certificate or A.S. degree in travel/tourism preferred. GDS certifications preferred. 2-5 years travel industry (preferable Corporate & Leisure Travel) & GDS Experience. Thorough knowledge of SABRE GDS is required. Regular and dependable attendance and punctuality is required.

Seeking a Leisure Travel Advisor in the Seattle area Provide trip planning services to existing and new clients with the highest standards of customer care, accuracy and attention to detail. Anticipate and strive to exceed client expectations. Apply planning and ticketing service fees and utilize preferred vendors to maximize revenue. Contribute to the company’s success.  Competitive Salary + commission/bonus potential GDS – Proficient on Apollo - On-site Location, working for Agency Hours:  8:00 am – 5:00 pm Monday – Friday Make appropriate recommendations to ensure the trip experience is tailored to the customer’s expectations ▪ Sell domestic and international tours, cruises and hotels as well as custom FIT travel packages using established procedures.

Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC.   Competitive Salary / Benefits VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail,  Accuracy & Consultancy Expected Team Lead -  goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion. Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 

VIP Corporate Travel Consultants - on-site in NYC - Competitive Salary/Benefit Package 37.5-hour work week (working hours are between 8:30 am – 6:00 pm) SABRE GDS – Working on High Profile Account Financial Account Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills Attention to Detail Accuracy & Consultancy Expected Proficient on SABRE / Booking both Domestic & International Travel

Hunter World Travel is an independently owned corporate travel management company specializing in online travel fulfillment and support. Together with Concur, Hunter World Travel provides a comprehensive online travel solution which has delivered outstanding results without sacrificing traditional service and support levels. At the center of our program is a talented travel team leveraging the right technology to create the perfect business trip. We are looking to hire a virtual corporate travel consultant to service our important business clients. This is a great opportunity to join a fantastic travel team! We currently have employees working virtually all over the country!        Job Requirements:   At least 10 years of experience as a corporate travel consultant Strong International and Domestic corporate travel skills Excellent Apollo skills    Familiar with Concur's online travel solution Strong customer service skills required to support high end travelers    Ability to function in a fast-paced, demanding environment