3 jobs found

Overview:  To make professional, accurate, cost-effective travel arrangements for all clients within the company ’s guidelines and standards for excellent customer service.  Responsibilities Experience with or ability to learn our GDS system. SABRE Knowledge to make domestic and international travel arrangements, including air, car, hotel, and limo Ticketing, including exchange ticketing Keeping up to date with airline policies The ability to read and decipher airline contracts and private fares Keeping abreast of airline alliance programs Knowledge of rental car reward programs and hotel frequent guest programs and benefits of each status level rewards given Follow all company procedures, guidelines, and standards in customer service, productivity, attendance, and accuracy of work. Participate fully as a team member to assist as needed in completing all functions related to servicing the client, including reservations, ticketing, follow-up customer...

MAST Travel Network, an Oak Brook based travel agency consortium sales and marketing company, is seeking an Agency Training & Technology Solutions Manager to join our innovative team. The ideal candidate is passionate about their work, excited to learn and adapt to changing and growing responsibilities and curious about the travel industry. This person must be detail oriented, and a clear communicator.   This position is responsible for conducting virtual and in-person member training for booking platforms, customer relationship management (CRM) platforms, supplier booking engines, and agent resource centers and tools. This person will also be responsible for assisting members in supplier disputes and support, as well as providing event support and training seminars.   Responsibilities:   ·       Provide agency assistance and training for Odysseus Booking Platform ·       Provide agency assistance and training for ClientBase/TRAMs/TRES...