MAST Travel Network
Oakbrook Terrace, IL
MAST Travel Network, an Oak Brook based travel agency consortium sales and marketing company, is seeking an Agency Training & Technology Solutions Manager to join our innovative team. The ideal candidate is passionate about their work, excited to learn and adapt to changing and growing responsibilities and curious about the travel industry. This person must be detail oriented, and a clear communicator.
This position is responsible for conducting virtual and in-person member training for booking platforms, customer relationship management (CRM) platforms, supplier booking engines, and agent resource centers and tools. This person will also be responsible for assisting members in supplier disputes and support, as well as providing event support and training seminars.
Responsibilities:
· Provide agency assistance and training for Odysseus Booking Platform
· Provide agency assistance and training for ClientBase/TRAMs/TRES...