Technology Architect - Travel

  • Personnel Travel Consultants
  • Virtual
  • Aug 02, 2017
Full time E-Commerce or GDS Executive Team Marketing Travel Related Executive Sabre Specialist Technology Travel Accounting/TRAMS Travel Technology

Job Description

Working for a strategic company which plans to build the next generation of corporate travel management. We are looking for an experienced Travel Technology Specialist. With this great opportunity, you will work to execute internal Sabre scripts, Compleat mid-office routines and technology products for internal and customer requirements – provide testing of the product to ensure accuracy and compatibility, as well as manage installation. The Technology Architect is responsible for the design, development, implementation and support of our technology products and tools. The role requires close collaboration with VP of Operations, Automation and technical teams to produce scripted functions and adoption which will satisfy complex business requirements.

Reports to the VP of Automation and can be based virtually.

Essential Duties and Responsibilities • Gather and document business requirements to ensure the delivered functionality meets the needs of the client, end-user and downstream processes. • Design, develop and test: Sabre scripts, Compleat mid-office routines, Online Booking tool (OBT) customer setup and additional technology products to meet the documented requirements • Recommend best practices for implementation of internal and customer facing technology products as well as script & mid-office routine package deployment. • Collaborate with other teams to ensure proper interfacing with other products and processes while considering downline impact. • Collaborate with Training Department on producing high-quality end-user documentation and training on script, mid-office routines, OBT usability & technology product functionality. • Troubleshoot reported script, mid-office, OBT & technology products issues and communicate applicable resolutions and timelines. • Keep management apprised of any potential roadblocks that could impact agency or customer implementation dates. • Ability to think abstractly, but have logical problem-solving skills • Ability to turn business requirements into developed solutions • Ability to work in a dynamic environment while juggling multiple priorities

Qualifications • Expert knowledge of Sabre GDS (minimum of 5-8 years) • Thorough understanding of Sabre Red platform and native Sabre functionality • Experience with mid-office tools (i.e. Compleat or iQCX) • Experience with travel technology product implementation (client and/or internal) • Experience with design, development and deployment of technology tools • Expert OBT configuration experience. Concur preferred • Good understanding of the development best practices, process and cycle • Effective communication skills (oral, written & presentation) • Ability to travel domestically & internationally on as needed basis • Experience with workflow design in the travel industry • Ability to convert abstract ideas into functional process • Must be process-driven with a focus on streamlining workflow, increasing efficiency • Ability to work with minimal supervision • Experience using Eclipse IDE to write Sabre Scripts is a plus • TRAMS back-office knowledge is a plus • Experience with Sabre App development is a plus • Developer Toolkit & SRW runtime services to automate aspects of agent workflow is a plus

GDS Required

Sabre, SabreRED

Online Booking Tools

Concur

Salary Frequency

Per hour

Minimum Travel Experience Required

5-10