Do you have experenice in Travel Industry Technolgoy? We are working with a Disrupter TMC that has substantial growth plans to build the next generation of corporate travel management. We are looking for an experienced Travel Technology Specialist. With this great opportunity, you will work to execute internal Sabre scripts, Compleat mid-office routines and technology products for internal and customer requirements – provide testing of the product to ensure accuracy and compatibility, as well as manage installation.
The Technology Architect is responsible for the design, development, implementation and support of our technology products and tools.
The role requires close collaboration with VP of Operations, Automation and technical teams to produce scripted functions and adoption which will satisfy complex business requirements.
Essential Duties and Responsibilities • Gather and document business requirements to ensure the delivered functionality meets the needs of the client, end-user and downstream processes. • Design, develop and test: Sabre scripts, Compleat mid-office routines, Online Booking tool (OBT) customer setup and additional technology products to meet the documented requirements • Recommend best practices for implementation of internal and customer facing technology products as well as script & mid-office routine package deployment. • Collaborate with other teams to ensure proper interfacing with other products and processes while considering downline impact. • Collaborate with Training Department on producing high-quality end-user documentation and training on script, mid-office routines, OBT usability & technology product functionality. • Troubleshoot reported script, mid-office, OBT & technology products issues and communicate applicable resolutions and timelines. • Keep management apprised of any potential roadblocks that could impact agency or customer implementation dates. • Ability to think abstractly, but have logical problem-solving skills • Ability to turn business requirements into developed solutions • Ability to work in a dynamic environment while juggling multiple priorities
Qualifications • Must have experience with Concur Compleat • Experience using Eclipse IDE to write Sabre Scripts • Experience with Sabre App development is a plus • Developer toolkit and SRW runtime services to automate aspects of agent workflow is a plus • Good understanding of the development best practices, process and cycle • Effective communication skills (oral, written & presentation) • Ability to travel domestically & internationally on as needed basis • Expert knowledge of Sabre GDS (minimum of 8 -10 years) & in Sabre Scribe script design, development and deployment • Experience with work flow design in the travel industry • Thorough understanding of Sabre Red platform and native Sabre functionality • Ability to convert abstract ideas into functional process • Must be process-driven with a focus on streamlining workflow, increasing efficiency and minimizing GDS hits • Ability to work with minimal supervision