Leisure Travel Agent - New York

  • Personnel Travel Consultants
  • New York, NY, United States
  • May 01, 2017
Full time Customer Service Leisure Travel Agent

Job Description

Our Clients in NY are seeking an experienced Leisure Travel Consultant to work with an independent contractor group,

Responsible for selling and retaining travel clients for cruises, tour packages, hotels, airfare, etc. process bookings in a timely and friendly manner for walk-ins, appointments, phone calls, and email clients. Up sells preferred vendors, insurance, and financial services. 

 Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans.

Processes airfare, hotels, and ground transportation via Sabre . Updates client information in database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre,  back office systems. 

Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.

May complete and organize quarterly newsletters for clients. Troubleshoots unexpected travel issues and addresses client concerns.

Minimum of 5 years’ experience in a client-focused, travel services environment

Comprehensive knowledge of  Sabre, and Client Base

Strong presentation and communication  skills (verbal and written)

Regular and dependable attendance and punctuality is required.

If you meet the requirements for this position, Please submit your resume along with the forms below: 

http://form.jotform.co/form/32274816491862 - General Application

 http://form.jotform.co/form/32267125549861   - Travel Agent Questionnaire

 http://form.jotform.co/form/32343821424851 - Sabre Assessment

GDS Required

Sabre

Email

gayle@ptcptt.com

Minimum Travel Experience Required

5-10