Corporate Travel- Travel Technology Company

  • Travel Staffing Group
  • Oct 12, 2022
Full time Corporate Travel Agent Corporate Travel Management E-Commerce or GDS International Corporate Agent Senior International Travel Agent Technical Support Technology

Job Description

Looking for that new change? New up and coming Travel Technology company is seeking to hire a few more team members. 

Responsibilities

  • Helping clients with personalized support at all points in the travel fulfillment life-cycle.
  • Monitoring and executing your inbound queue from our servicing platform queries. 
  • Researching, crafting, and executing exceptional itineraries for clients based on travel program policies.
  • Resolving last-minute emergency travel situations.
  • Contributing to your team's continual learning and upskilling.
  • Providing feedback to our product and engineering team when something can be improved.
  • Special projects galore! You’ll be involved in initiatives outside of the customer service team.

 

Your experience and skills

  • 10+ years experience as a business travel agent preferably supporting global travel for Fortune 1000 clients.
  • Solid computer skills and the ability to seamlessly navigate multiple tools and systems.
  • Excellent use of Sabre and or Amadeus.
  • Master of crafting complex corporate travel itineraries. 
  • Stellar communication skills in English.
  • Additional bilingual language proficiency is a plus
  • A passion for customer satisfaction and providing high touch, white-glove support.
  • Proven ability to work with a wide range of internal and external stakeholders including vendors.

Hours of work

Working 0930- 1830 West Coast USA hours OR 0830-1730 East Coast hours  5 days a week including some weekends. This role requires you to work on Federal holidays and weekends.

 

Please note that our company has adopted a Mandatory COVID-19 Vaccination Policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees are required to be Fully Vaccinated for COVID-19 (as defined in the policy), unless a reasonable accommodation is approved or as otherwise required by law.  Absent a reasonable accommodation or legal exception, should you receive a job offer from the employer, you agree to provide proof of your vaccination status and to be Fully Vaccinated by your first day of employment, in accordance with our policy.

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

GDS Required

Sabre, SabreRED, SabreNATIVE, GDS Knowledge

Online Booking Tools

Other

Phone Number

609-758-7242

Email

gayle@ptcptt.com

Minimum Travel Experience Required

5-10

Manage Others?

No