Travel Manager

  • Market America / Shop.com
  • Jun 07, 2022
Full time Corporate Travel Agent

Job Description

Market America, a Global Product Brokerage and Internet Marketing company that specializes in One-to-One Marketing, is seeking an experienced Global Travel Manager for our Travel & Events Team.

 

Position Summary

Manages complex individual and corporate and personal travel program for employees, executives, and VIPs, including air, ground service, and living accommodations. Has staff responsibility.  2-3 yrs of luxury travel experience for HNWI Preferred.

 

 

Essential Duties and Responsibilities

  • Books travel including air, hotels, cars, VIP services, etc.
  • Solid knowledge of native Sabre
  • Good understanding of complex international airfares, including routing, fares and pricing, and travel documentation requirements
  • Proficient in issuing tickets, ticket exchanges and refunds
  • American Express Platinum/Centurion card or Virtuoso-level leisure experience
  • Preferable CTA, CTC or CTIM designations
  • Familiar with Concur Expense
  • Comfortable with concierge services including dining, entertainment/show tickets, ground transportation
  • Position involves 24x7 accessibility to executives
  • Monitor flights of executive travelers using any available resources, such Flight Stats or FlightAware
  • Extensive domestic and advanced International geography knowledge.
  • Knowledge of unique requirements for car hire and private jet/FBO locations.
  • Negotiates travel vendor contracts and relationships to ensure cost-effectiveness.
  • Manages travel processes to ensure high level of customer service.
  • Researches and resolves issues to ensure smooth travel operations.
  • Determines effective alternatives to adapt to immediate changes in travel plans.
  • Coordinates VIP itineraries, and ensures that personal effects arrive at destination on time.
  • Creates and implements departmental best practices and policies to improve efficiencies.
  • Remains current on travel industry to identify trends and cost savings.
  • Handles travel refunds.
  • Advises employees and management on travel-related requirements.
  • Manages corporate travel credit cards and provides monthly reconciliation and reporting.

 

Education and Experience

  • Bachelors degree in Business, Hospitality, Travel, Tourism, or related field.
  • Five to seven years experience in corporate and VIP travel including charter planes, international travel services, ground transportation
  • Five to seven years experience in corporate travel and staff supervision.
  • Or combination of education, skill, and experience.

 

Skills

  • Proficient use of MS Office Products, Sabre, and Internet.
  • High levels of organization, coordination, English speaking, reading, and writing; active listening; critical thinking; monitoring; negotiations, judgment, evaluation, service orientation, problem solving; troubleshooting; attention to detail; and time management.

 

 

Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.

Qualified candidates should apply online. This position will work onsite based in our Greensboro NC offices. Sorry, we are not able to sponsor for this position.



Market America is proud to be an equal opportunity employer.

 

 

Market America | SHOP.COM is changing the way people shop and changing the economic paradigm so anyone can become financially independent by creating their own economy and converting their spending into earning with the Shopping Annuity®.



ABOUT MARKET AMERICA, INC. & SHOP.COM

Market America Worldwide | SHOP.COM is a global e-commerce and digital marketing company that specializes in one-to-one marketing and is the creator of the Shopping Annuity . Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with eight sites around the globe, including the U.S., Market America Worldwide was founded in 1992 by Founder, Chairman & CEO JR Ridinger. Through the company's primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide exclusive brands and thousands of top retail brands. Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. The company is also a two-time winner of the Better Business Bureau's Torch Award for Marketplace Ethics and was ranked No. 15 in The Business North Carolina Top 125 Private Companies for 2021. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination.

For more information about Market America Worldwide: MarketAmerica.com

For more information on SHOP.COM, please visit: SHOP.COM

GDS Required

SabreNATIVE

Online Booking Tools

Concur

State

NC

Phone Number

336 478 1360

Email

reidn@marketamerica.com

Minimum Travel Experience Required

5-10

Manage Others?

Yes