International Fares & Ticketing Consultant

  • Personnel Travel Consultants
  • Remote (United States)
  • Feb 10, 2020
Full time At Home Agents Ticketing Fares Virtual Agent Travel Technology Travel Industry Air Agents

Job Description

  • Accurately Issuing and exchanging of ARC USA/BSP UK tickets
  • To play a pivotal role in the development and success of the International Fares & Ticketing Department in the US and applicable international locations
  • To proactively optimize fare opportunities across all applicable markets
  • To act as the ‘subject matter expert’ in all things International Fares with advanced knowledge of multi market offering and commercial levers on wider commercial contracts
  • Check and process ticket re-issue’s and fare calculations for US offices
  • Manually build fare constructions such as RTW fares or when itineraries do not auto price
  • Answer internal ticketing queries by phone and email
  • Assist Corporate Travel Consultants with understanding of net fare rules and restrictions
  • Full ownership of International fares/product portfolio, delivering optimized point of sale solutions
  • Ensure International Fares knowledge is current and relevant at all times with a proactive sharing approach with other team members and the wider business
  • Results orientated
  • 5+ years International Fares and Ticketing experience
  • High level of commercial acumen with the ability make snap decisions under pressure
  • A robust analytical skill set, with a penchant for complex problem solving and thinking outside the box
  • Excellent interpersonal skills with the confidence and ability to communicate effectively and professionally at all times taking into consideration any potential commercial sensitivities that may exist
  • Time management and self-management skills and demonstrable consistency in meeting agreed deadlines / time-frames in a pressurised environment
  • A team player with experience of working in Internationally based teams
  • An independent thinker with the proven ability to work on your own initiative without the need for significant supervision
  • Strong attention to detail and a conscientious approach
  • Proficient knowledge of ARC airfare construction
  • Knowledge of US Ticketing & Commission contracts
  • A good working knowledge of the GDS preferably Sabre
  • Extensive geographical knowledge
  • Self-motivated, patient and disciplined
  • The ability to work under pressure and take responsibility for decision making
  • Ability to make effective use of resources available to complete tasks to agreed deadline
  • Quality control across all aspects of our procedures and processes
  • Proficient in Microsoft Outlook, Word and Excel


GDS Required





Minimum Travel Experience Required