Travel Agency Manager

$45,000 - $65,000 yearly
  • Continuing Education, Inc.
  • St. Petersburg, FL, USA
  • Aug 30, 2019
Full time Call Center Management Travel Manager

Job Description

Professional, experienced travel manager to improve customer service, efficiency and professionalism in our agency sales team.

Manager must be full-time, in-house and highly "present" to move our agents to the next level of customer service and *full* service travel consultants. Current plan is to get all agents qualified as CTAs or CTCs and increase our FIT sales to our existing high-value, past-clients list who've traveled with us on our CME Cruise Conferences (our main line of business).

Manager will be expected to handle some overflow business during peak months (cruise wave season and occasional other peaks); we seek to minimize this need until our agents meet our professionalism desires.

Once all is to the level we seek, manager may also be charged (if and after the above project is well underway) with improving the efficiency of our in-house administration of our small outside-agents group to allow us to expand that group of salespeople.

GDS Required

GDS Knowledge  

Online Booking Tools

Other  

Google Maps Location

R9F6+C9 St. Petersburg, Florida

State

FL

Salary Range

45,000-60,000

Salary Frequency

Bi-weekly

Phone Number

800-422-0711

Email

lauren@continuingeducation.net

Minimum Travel Experience Required

5-10

Manage Others?

Yes