International Tour Operations Coordinator

  • Mayflower Cruises & Tours
  • Lisle, IL
  • Jan 25, 2019
Full time Administrative Operations manager Tour Product Management Travel Admin Travel Coordinator Coordinator

Job Description

International Tour Operations Coordinator

Reporting to the Director of International Operations and Vice President of Operations, the position will be responsible for the daily operations of our international tour programs.

Responsibilities and Duties

  • Prepare passenger manifests, rooming lists and other lists as needed per departure
  • Manage group departure files as handed off from product development
  • Communicate program requirements to suppliers on a timely basis
  • Efficiently update suppliers with all changes from pre-departure through operation of the tour
  • Research information and create passenger documentation (itineraries, general information documents, etc.)
  • Process passenger documents and prepare the mailings
  • Review supplier invoices and process payments
  • Prepare onboard materials for river cruises and coordinate with Marketing Dept to ensure timely delivery
  • Prepare Tour Manager / Cruise Director trip materials and ensure timely delivery
  • Monitor counts in reservation system to ensure no overbooking
  • Run reports to maintain accurate counts on optional excursions and coordinate components with suppliers accordingly
  • Assist with any other projects as needed
  • Work as a team member with other staff within the department and company


Qualifications and Skills

  • Ability to multi-task and meet deadlines
  • Experience with international contracts and foreign currency conversions
  • Travel industry experience - international destinations
  • Intermediate to Advanced skills with MS Office Suite, particularly Word and Excel
  • Detail oriented
  • Strong written and verbal communication skills
  • International travel experience helpful



Salary Range

$38,000 - $40,000

Salary Frequency



Minimum Travel Experience Required


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