After-hours Travel Consultant

  • Cain Travel
  • Boulder, CO or Remote
  • Sep 17, 2021
Full time At Home Agents Corporate Travel Agent

Job Description

Overview:

 To make professional, accurate, cost-effective travel arrangements for all clients within the company ’s guidelines and standards for excellent customer service. 

Responsibilities

  • Experience with or ability to learn our GDS system
  • Knowledge to make domestic and international travel arrangements, including air, car, hotel, and limo
  • Ticketing, including exchange ticketing
  • Keeping up to date with airline policies
  • The ability to read and decipher airline contracts and private fares
  • Keeping abreast of airline alliance programs
  • Knowledge of rental car reward programs and hotel frequent guest programs and benefits of each status level rewards given
  • Follow all company procedures, guidelines, and standards in customer service, productivity, attendance, and accuracy of work.
  • Participate fully as a team member to assist as needed in completing all functions related to servicing the client, including reservations, ticketing, follow-up customer service, debit memos

Skills/Qualifications

  • High School diploma/GED; some college preferred
  • Five to seven years of travel agency experience
  • Domestic and international geography knowledge
  • GDS experience
  • Experience in ticketing, exchanges and queuing your own records
  • Good verbal and written communication skills
  • Exceptional customer service, positive can-do attitude
  • Good organizational skills and time management skills are necessary and the ability to perform in a fast-paced environment
  • Proactive problem-solving skills
  • Ability to learn processes quickly and adaptable to change
  • Flexibility in your work schedule/may include nights and or weekends
  • The ability to work independently as well as in a team environment
  • Experience in Microsoft office preferred

GDS Required

Sabre, Apollo, GDS Knowledge

Online Booking Tools

Concur

State

CO

Salary Range

$20-$30

Salary Frequency

Per hour

Phone Number

303-938-2707

Email

wandab@caintravel.com

Minimum Travel Experience Required

3-5

Manage Others?

No