Hariworld Travel Inc.

778 job(s) at Hariworld Travel Inc.

Personnel Travel Consultants Philadelphia, PA, United States
May 25, 2017
Full time
Our Clients in Philadelphia, PA are seeking an experienced Leisure Travel Consultant We are looking for someone with past American Express Experience, working with the Platinum, Centurion & Gold Card Member A Strong self-driven Experienced Leisure Travel Agent.  -  GDS  SABRE ,  Must be Experienced   Agent -  full knowledge of all aspects of Travel including Ticketing – (Booking International & Domestic)   SABRE GDS - (must be Current)   Polished, Articulate Excellent written and verbal communication skills. Must be able to produce with minimal or no errors Ability to "jump right in" Knowledge in ALL aspects of Leisure Travel Domestic and International Team Player Easy to get along with Great Customer Service Skills Must be able to work independently Must be Technically Savvy THIS IS NOT AN ENTRY LEVEL POSITION!!  CURRENT TRAVEL INDUSTRY EXPERIENCE IS A MUST!! If you are interested and feel you meet the requirements for this position, please complete the forms below and submit along with your resume.    http://form.jotform.co/form/32274816491862  - General Application   http://form.jotform.co/form/32267125549861    - Travel Agent Questionnaire   http://form.jotform.co/form/32343821424851  - Sabre Assessment
Seminole Tribe of Florida Hollywood, FL 33024, United States
May 25, 2017
Full time
The incumbent in this position is responsible for planning itineraries, arranging accommodations and other travel services for the Seminole Tribe of Florida’s elected officials, executives, management staff, Tribal Members, employees and other customers as directed. High School Diploma or equivalent GED is required. A minimum of three (3) years of experience as a Certified Travel Agent, processing and ticketing corporate leisure and group bookings is required. Must have firsthand experience and extensive knowledge of various tour and cruise operators and their destinations. Must be customer service driven, possess knowledge of SABRE and have prior corporate travel experience, both domestic and international. Experience in the use of scripts is helpful, as well as experience in meeting and event planning; ARC Certified Specialist is preferred. Must demonstrate proficiency in MS Excel, MS Word, and Outlook. Must be team oriented and also be able to work independently. Must have a strong work ethic and focus on customer service. Must be able to work a flexible schedule including evenings, weekends, holidays and on call as necessary.
Destinations Fayetteville, Arkansas, United States
May 24, 2017
Full time
Full time EXPERIENCED leisure travel consultant position in progressive Brick & Mortar agency. Minimum of 5 years previous travel industry experience please . Consult and design luxury vacations, honeymoons, destination weddings, and cruises Sabre GDS, Clientbase experience a MUST Self motivated and inititive driven individual needed Extensive knowledge of social media platforms, Facebook, Twitter, Instagram, and Linkedin necessary This is a salaried position which includes full medical, dental, and vision insurance, paid 401K, paid vacation, personal time, and familiarization time. We also offer an onsite gym. Looking for someone who loves our industry, and wants to grow with us
Acendas Mission, KS
May 19, 2017
Full time
Manages the travel operations and employees for Acendas Travel’s Mission Control/Support department. Responsible for overall operations, including the performance and motivation of employees, quality of service delivery, contractual obligations, client retention, and technology implementation. • Meets/exceeds customer expectations by managing Mission Control customer service levels related to telephone, quality, and productivity and by providing value-added solutions. • Provides for the proper staffing and servicing of all operations within responsibility. • Executes or directs the completion of personnel recruiting, hiring, development, motivation and separation. Exercises hiring and firing authority. • Conducts performance reviews for direct reports. • Maintains knowledge of Acendas Travel technologies, and applies knowledge to increase operational efficiencies. • Ensures proper human resources and company processes and policies are followed. • Knowledge of operations and travel industry. • Knowledge of accounting and financial analysis. • Knowledge of contract management. • Knowledge of corporate travel technology products. • Solid problem-solving skills. • Ability to work independently, developing strategies and action plans and implementing goals and objectives. • Ability to respond to change. • Ability to embrace diversity. • Ability to select, motivate, coach and develop staff; resolve employee relations issues; fosters effective teamwork. • Strong analytical skills. • Professional manner and appearance. • Effective written, oral and presentation skills. • Effective organizational and time management skills. • High school degree and 1-2 years of college. • Minimum of five (5) years’ corporate travel experience. • Minimum of 2-3 years’ managerial experience. • Prior budget and cost management experience preferred. • Knowledge of MS Office and email software. • Proficiency in specified reservation system(s). • Thorough knowledge of travel agency operations. • Thorough knowledge of corporate travel technology is preferred. • Ability to work nights and weekends when needed and to maintain team staffing for extended hours of operation. • High school degree and 1-2 years of college. • Minimum of five (5) years’ corporate travel experience. • Minimum of 2-3 years’ managerial experience. • Prior budget and cost management experience preferred. • Knowledge of MS Office and email software. • Proficiency in specified reservation system(s). • Thorough knowledge of travel agency operations. • Thorough knowledge of corporate travel technology is preferred. • Ability to work nights and weekends when needed and to maintain team staffing for extended hours of operation.
Personnel Travel Consultants United States
May 18, 2017
Temp to Perm
Immediate need for an Experienced SABRE Agent - Must be Technically Savvy  Long Term Temporary Position for an Experienced Corporate Travel Agent – Groups & Events Travel Must know Excel & Google Doc Must be proficient on SABRE Must be Technically Savvy & Comfortable with Technology   3+ years’ experience as a Corporate Travel Consultant/Domestic & International Excellent Problem Solving Skills Excellent Written and Verbal Communication Proficient on SABRE
Personnel Travel Consultants VALENCIA, CA
May 12, 2017
Full time
Corporate/Leisure Travel Agent - SABRE GDS  Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc. Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients. Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans. Provides prompt and accurate service processing air, hotel, and ground transportation. Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows. Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines. Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems. Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.   The  Agent serves as front line support for corporate and leisure clients, Exceptional Customer services skills Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision. 2-5 years travel industry (preferable Corporate & Leisure Travel) Proficient on SABRE / Current GDS Experience. Regular and dependable attendance and punctuality is required.
Personnel Travel Consultants United States
May 12, 2017
Full time
The GDS Script Architect is responsible for the design, development and support of our Sabre scripts used for increasing productivity through standardizing and streamlining PNR transactions. The role requires close collaboration with Operations and technical teams to produce scripted functions which satisfy complex business requirements. Reports to the Director of Business  Expert knowledge of Sabre GDS (minimum of 8 -10 years) Expert-level experience in Sabre Scribe script design, development and deployment  Experience with work flow design in the travel industry  Thorough understanding of Sabre Red platform and native Sabre functionality  Attention to detail  Ability to convert abstract ideas into functional process  Must be process-driven with a focus on streamlining workflow, increasing efficiency and minimizing GDS hits  Flexibility and ability to adjust work schedule to accommodate necessary script release deadlines and provide post release support  Self-motivation and ability to manage workload to meet deadlines  Previous experience with mid-office products (Compleat) a plus
Personnel Travel Consultants New York, NY, United States
May 12, 2017
Full time
Excellent opportunity for an experienced Corporate Sabre Travel Consultant to service one of our most prestigious and well-respected law firm accounts in New York City.  Must have recent Corporate Travel Experience, both Domestic & International, all aspects of travel including, car, hotel, air.  Must be Proficient in SABRE.  Must be able to work at the On-Site in NYC.     5+ years’ experience as a Corporate Travel Consultant/Domestic & International Excellent Problem Solving Skills Excellent Written and Verbal Communication Proficient on SABRE Strong Focus on Customer Service/Dealing with High End /VIP Travelers Ability to function in a fast pasted high demanding environment Internet Savvy Law Firm Experience a plus
Personnel Travel Consultants United States
May 12, 2017
Full time
Senior Site Administrator - Sabre and Concur Experience Required  Responsible for development and customization of all online booking systems functions and features for online travel, from ordering sites, accessing and navigating the custom subsite, completing a reservation (air, hotel and car) using the custom subsite, to confirming the completed record (PNR) was placed on the agency’s GDS (Global Distribution System) queue for finishing and ticketing. Leads a client customization discussion at the beginning of the implementation process.  Analyzes the data gather during this call as well the customer’s written travel policy in order to give recommendations on best practices and outlines limitations for the online policy set up.  Provides these details to the customer liaison for discussion.  Conducts a Site Review with the customer towards the end of the project, outlining the site setup discussed throughout the implementation process and making any requested changes. Responsible for the normalization of profile data for the list of initial users.  Creates, manages, and maintains customized subsites for each client Administers and maintains client specific custom databases. Perform Site Quality Assurance (e.g., site reviews, site optimization audits). Perform tool demonstrations as part of the sales process. Perform other duties as assigned. 3+ years progressive relevant work experience required with Concur; including Implementations, Site Customization and Finishing programming. 3+ years’ experience with GetThere and Deem desirable. experience with Sabre required High proficiency of Microsoft Office products (Word, Excel, PowerPoint, etc.). Excellent verbal and written communication skills. Strong organizational skills and ability to work in a fast-paced, multi-project environment. Comfortable presenting to large groups in person or via web conference   Anticipate and communicate problems effectively. Ensure standards are maintained across all online booking tool platforms. Identify obstacles and independently offer solutions. Strong attention to detail.
Cruisesit At Home
May 11, 2017
Full time
 Cruisesit.com and Division of CruiseOne is currently looking for energetic, driven, dynamic and highly motivated sales individuals with experience in the cruise industry to join our Team. Cruiseone agents help individuals plan and book their cruise vacations.  Customers call us to book their vacation and to receive the best discounts in the industry. No cold calling is required.  This is a work from home position. We direct incoming calls directly to your home. Incoming calls are monitored for training purposes.  To be successful in this position, one must be great at building rapport and following up with the customer. This is a commission-only position. With our call volume, agents have the potential to make an excellent income, up to $85,000 per year, and to develop an exciting and wonderful career. This position entitles you to amazing travel perks and allows you to apply and receive an IATA card.     What does a Cruisesit.com travel agent do? They plan, sell and book cruises. Develop wonderful relationships with customers and build a referral system for repeat business. Provide amazing discounts through our corporate, agency, and exclusive discount programs. Earn an excellent progressive income   Requirements  Previous sales experience in the cruise industry This is a work from home position, therefore, one must have the following: Open availability Reliable high speed internet connection A quiet work environment Excellent work ethic Self motivation Excellent customer service skills Reliable computer (window 8 or higher)
Cruise Planners Coral Springs, FL, United States
May 03, 2017
Full time
About Cruise Planners, an American Express Travel Representative   Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, land vacations and other types of travel. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour and resort company, is listed on South Florida Business Journal’s Fast 50 and continues to be a game changer. Cruise Planners been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the 11 consecutive years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. At the Home Office team in Coral Springs, Fla., Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating technology tools as well as professional development and hands-on training with the industry’s top executives.   Objectives: To support all of our respective star level agents by helping them develop their knowledge of the tools available, providing training and assistance that will show them how to grow their business and coaching them to be successful. Job Responsibilities: Answer incoming calls and email inquiries providing assistance as needed. Communicate new business initiatives, promotional offers, CP Vacation Packages and other information that will assist in growing the business Develop material that can be used for post training webinars, on-going educational webinars & other training/revenue opportunities Assist with updating training documents and ESource material to ensure the accuracy of the content. Based on franchise business needs, recommend a plan or products that will help their business grow and align with Cruise Planners HO goals. Assist agent on calls/emails with creating marketing plans, developing group business or building upon the agent’s client data base to generate revenue opportunities. Work with marketing team and use marketing calendar to ensure franchisee is aware of upcoming marketing opportunities Direct star levels to CP Pod so they can market themselves to new clients or existing clients with supplier promotions. Other related duties as needed. Skills/Qualifications: Must have excellent verbal communication, customer service skills, problem solving ability, marketing knowledge, listening skills and ability to multi-task Must be well organized Knowledge of social media and email programs (i.e. Facebook, Twitter, Outlook) Excellent writing and presentation skills Knowledge of Word, Excel, PowerPoint Analytical skills necessary for interpreting data and setting goals relevant to the data Travel Industry experience required Bi-Lingual preferred Cruise Planners, an American Express Travel Representative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners, an American Express Travel complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or employees. This policy applies to all terms and conditions of employment.
Inspirational Tours, Inc. Houston, TX, United States
May 02, 2017
Full time
Leading tour operator located in Galleria Area/Houston specializing in group tours to Europe and Israel seeking leisure and group travel agent, with minimum experience of 5 yrs in ticketing, faring, and AMADEUS system.  Must also have experience in admin duties related to travel operations.
Personnel Travel Consultants New York, NY, United States
May 01, 2017
Full time
Our Clients in NY are seeking an  experienced Leisure Travel Consultant to work with an independent contractor group, Responsible for selling and retaining travel clients for cruises, tour packages, hotels, airfare, etc. process bookings in a timely and friendly manner for walk-ins, appointments, phone calls, and email clients. Up sells preferred vendors, insurance, and financial services.   Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Processes airfare, hotels, and ground transportation via Sabre . Updates client information in database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre,  back office systems.  Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans. May complete and organize quarterly newsletters for clients. Troubleshoots unexpected travel issues and addresses client concerns. Minimum of 5 years’ experience in a client-focused, travel services environment Comprehensive knowledge of  Sabre, and Client Base Strong presentation and communication  skills (verbal and written) Regular and dependable attendance and punctuality is required. If you meet the requirements for this position, Please submit your resume along with the forms below:  http://form.jotform.co/form/32274816491862 - General Application   http://form.jotform.co/form/32267125549861    - Travel Agent Questionnaire   http://form.jotform.co/form/32343821424851 - Sabre Assessment
Hotel Travel Agent Virtual Position
Apr 25, 2017
Independent Contractor
We specialize in offering deluxe hotels and resorts as well as upscale boutique hotels throughout the world using our trademark search results with real time availability to ensure our clients the best prices at the best hotels worldwide. Our vast range of properties include hotels that offer moderate prices at prices that will ensure added revenue for the travel agent as well as satisfaction to the clients. Seeking Multi-Line Travel representatives for unique B2B Hotel Booking site with over 400,000 hotels worldwide. All territories in USA & Canada available except Florida
Personnel Travel Consultants Brooklyn, NY 11201, United States
Apr 25, 2017
Full time
Immediate need for an Experienced Corporate Travel Agent - APOLLO, International, Meeting Background a plus.  Booking International Travel all over the world, Meetings in US & Abroad Must have experience on Apollo,    On-site location in Brooklyn, NY   EXPERIENCE ON APOLLO is a MUST Knowledge in ALL aspects of Corporate Travel Domestic and Strong International Meetings Background a Plus  Team Player Easy to get along with Great Customer Service Skills
Online Vacation Center Fort Lauderdale, FL, United States
Apr 21, 2017
Full time
Personal Vacation Manager   Are you “ Passionate about TRAVEL” ? Have you always wanted to “TRAVEL THE WORLD” ?  We are looking for talented individuals with 3 - 5 years of experience in Cruise Sales who are committed to providing consistent, white-glove customer satisfaction and service in one of the most advanced call centers in the travel industry.   We are looking for serious individuals who are ready to make a change in the New Year and: Want to earn $60,000 in your first year, guaranteed Want to be paid overtime for all hours worked over 40 per week Want to receive an additional week of paid vacation for job-training cruises and tours to travel the world Want to be appreciated and supported by management Want to receive IATAN travel discounts and a comprehensive, competitive benefits package Want to earn $90,000+, set your own hours and work remotely after 4 – 5 years of dedication and hard work in this Career Position   Inbound and Outbound qualified leads are provided, we sell exclusive products that cannot be purchased anywhere else and our expert business development and marketing teams know how to make the inbound phones ring. Your job is to is be knowledgeable and provide an exceptional vacation booking experience from start to finish for our valued customers in order to receive repeat business and referrals, building your customer base with unlimited earnings potential. That’s it! We provide you online and classroom on-the-job paid training for the products we sell, CRM system we use and lots of support for a successful, lucrative career.   Requirements: Four-year college degree Three to five years of Cruise Sales experience Excellent customer service skills, focused on building customer relationships and cultivating those relationships to develop repeat and referral business Organized, strong follow up skills and the ability to manage multiple customer requests on a daily basis Excellent English communication skills, both written and verbal Willingness to come to work every day with a positive “can-do” attitude Strong work ethic; self-motivated goal setter with a consistent desire to always exceed standards and earnings potential Comfortable in a high-volume call center environment Proficient in Microsoft Office, CRM’s and Internet searches Flexible schedule (nights, weekends, and holidays as necessary) Non-Smoker Position is located in Fort Lauderdale, FL If you meet the requirements above, we want to hear from you. Remember, only serious candidates with 3 – 5 years of Cruise Sales experience that truly want to build their career as a Personal Vacation Manager need apply.               Please forward your resume to:   hr@onlinevacationcenter.com     Visit our website at: www.onlinevacationcenter.com                                                        Online Vacation Center Holdings Corp. is a Florida holding company with 75 staff members focused on internally growing and developing its group of diversified vacation marketers with a range of products that can be cross-sold to an extensive database. OVCH is a publicly traded holding company that Online Vacation Center (one of the nation’s largest retailers of cruise products) Dunhill Travel Deals (a premier publisher of handpicked travel deals) Expedia Cruise Ship Centers/OVC (a host agency with over 100 home based agents) Enrichment Journeys (a travel wholesaler of land vacations combined with cruises) Luxury Link (an online marketer of luxury hotel accommodations) In 2015, the combined enterprises sold more than $80 million in digital media and travel products. The company is based in Fort Lauderdale, is conveniently located at I-95 and Broward Boulevard and has been in business since 1972. We are a smoke-free organization. Online Vacation Center can make YOUR dreams come true! Last year our staff travelled to EVERY continent and we have amazing Photo Contest pictures to prove it on our Glassdoor profile where we have an excellent employer rating! We LOVE what we do!
SYKES Enterprises Tampa, FL, United States
Apr 20, 2017
Full time
SYKES is looking for full-time experienced Travel Consultants that want to work from the comfort of their own home! This position requires strong communication skills, and experience in the travel agency industry with 1 year of Sabre GDS experience.   Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.     This is the right job for you if you have:             High School diploma or equivalent 1 year of Sabre GDS experience Passion for service, one call resolution and tailoring the solution for the caller To apply for this position, you  MUST   reside in the United States.    Nice to have (but not required):   High level skills in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Ability to assist in aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, including strong aptitude/understanding for booking exchanges Travel agency experience highly desired OR experience with an airline (preferably corporate) Experience in a sales environment   SYKES offers you: Medical, Dental, and Vision benefits Career advancement opportunities 401K contributions Tuition Reimbursement Discounts on shopping, travel, and entertainment Much more! Home Office Requirements: Personal Windows-based computer with monitor, speakers and anti-virus software High-speed, hard-wired internet connection 2 Headsets: a USB headset for online training and a telephone headset for taking live customer calls. Analog landline that meets one of these requirements: Plain Old Telephone Service (POTS) – traditional landline phone service using a dedicated copper pair to the home. Cable – phone service from a Cable TV service provider Fiber-Optic – phone line provided by a local phone service. CLICK HERE   to Apply Today!  SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better,  Click here Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!   EEO/AA/M/F/Vet/Disability  Customer service jobs, jobs in customer service, customer service rep, customer service representative, call center, call center jobs, call center jobs, customer service, local jobs, careers, customer service careers, csr jobs, team, rep, agent, sales, work from home, travel, remote, telecommute
Navigator Aviation and Tourism Management Inc Fort Lauderdale, Florida, USA
Apr 20, 2017
Full time
Job description - Passenger Coordinators - Norwegian Airlines - Fort Lauderdale • Responsible for coordinating passenger irregularities, secure information internally and externally  • Assist OCC Duty Manager with irregularities  • Make sure passengers are informed at all times during irregularities  • Make decisions regarding handling of passengers when we experience irregularities  • Make sure all passengers are taken care of  • Be point of contact for OCC, handling agents at airports, coordinators, others  • Responsible to follow up manuals, and to make sure these are always correctly updated  • Updated Todays Traffic on web  • Log daily traffic and incidents  • Assist on training and contribute to developing knowledge regarding irregularities internally and externally  • Collect information regarding reasons to irregularities  • Serve customers via Social Media  • When required, participate in various projects  • Stay updated on current legislations regarding passenger handling  • Assist other departments connected to the Contact Center with various communications and updates. Qualifications Experienced in working with handling passenger irregularities  • Flexibility  • Ability and desire to develop professionally  • Very good English skills, both oral and written  - other languages an advantage • Eager and willing to take on any challenge!  • Must have working experience with Airport/Airline operations  • Amadeus skills (other GDS knowledge such as Sabre also beneficial) Personal qualities Good system skills  • Ability to cooperate.   Able to fly travel to Norway for ongoing training and other network destinations. • Good communication  & Multi tasking skills. • Knowledge about products, rules and regulations within Norwegian  - (full training with be given) • Good organizational skills  • Solution orientated  • Willingness and ability to perform all kinds of tasks assigned • Ability to work independently and in a team  Full training will be given at our Fort Lauderdale office, there are several positions available with a start date in May of 2017. All candidates will be required to work on a roster basis, 40hours per week and will include day & late evening shifts. Only candidates with the necessary skillset should apply and will be replied to for an interview. If you want to be a part of this fast growing Airline, apply now.
Personnel Travel Consultants Los Angeles, CA
Apr 19, 2017
Full time
Global Account Manager will be responsible for Implementing and managing global client relationships with assigned accounts (travel volumes between $1m and $50m) to ensure quality service, maximum account expansion/penetration, retention and profitability.     Responsibilities: Develop and maintain effective client relationships at the decision-maker level in order to maximize revenue from all Company products and services. Develop and execute customer service call plans and account reviews. Provide proactive, consultative service and state-of-the-art product enhancements to accounts. Negotiate preferred vendor programs for corporate clients including air, car, hotel, and credit card. Present client reviews to ensure that the Company’s Value Statement is understood. Consult with clients on travel management practices such as travel policy, best practices, traveler safety, benchmarking, visa requirements, VAT reclamations, etc. Maintain client database of negotiated programs. Serve as project manager between the Comapny and corporate clients regarding on-line booking products and services, including implementation schedule and product penetration. Communicate progress and status of activity to management. Provide data analysis and consultation for optimal cost savings travel programs Facilitate customer needed travel education opportunities. Manage partner agency and customer global portfolio. Regular and dependable attendance and punctuality is required. Performs other duties as requested. Manage and report on service level agreement and scorecard of overall partnership program.   Thorough knowledge of the Company’s corporate products and services. Working knowledge of the travel industry and competitive business travel issues. Organizational skills to effectively coordinate the variety of tasks involved throughout the evolution of a corporate account. Communication skills, both oral and written to streamline information vital to the successful maintenance and expansion of Company’s accounts. Strong interpersonal skills and negotiation skills to work effectively with corporate clients, sales management, information technology and client services staff. Time management skills, computer skills with Microsoft office products. Regular and dependable attendance and punctuality is required  Experience with various industry technologies such as GDS, Back-office, travel management reporting tools, CRM tool, online booking tools, mobile apps and others that apply.
Personnel Travel Consultants Beverly Hills, CA
Apr 19, 2017
Full time
Travel Specialist - Entertainment Industry (Music) - Must have Travel Agent Experience - booking all Travel using SABRE GDS -  Agent will be responsible for supporting a high-volume, fast-paced music touring business. Qualified candidates must have prior Entertainment travel experience and will ideally have prior experience working with clients from the music industry. Successful candidates must be detail-oriented and committed to supporting the team in delivering quality service to clients. Candidates must be flexible and have a “do whatever it takes” mentality. Candidate will be responsible for researching and booking travel for the music tours and also client employees travel that is not associated to a specific tours such as management employees and senior managers and their teams.  Duties and Responsibilities: Manage all tour travel which can include: accommodation, air, ferries, rail, and vehicles. Must be comfortable performing exchanges and refunds. Manage all travel even when it doesn’t relate to tours such as music management company travel. Own the end-to-end management of researching, quoting, booking/confirming, and invoicing. Respond to client inquiries and concerns with a sense of urgency. Independently review client reservations for accuracy and quality; proactively correct errors. Conduct all business in line with standard procedures. Take 100% ownership of duties and ensure that client expectations are exceeded. Provide ‘on-call’ after-hours services as required by account. Assures client is aware of all necessary travel documents and health requirements for countries to be visited. Maintain ownership of each client record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction. Research and provides solutions to any travel-related problem clients may experience; partner with supervisor and peers to correct errors and ensure they are not repeated. Maintain awareness of all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements. Essential; Must have excellent communication skills and enjoy working with demanding clientele. Cannot be timid. Perform additional duties/projects as requested. Experience in handling music travel related movements At least 5 years of experience in travel handling domestic and international travel SABRE skills are a mandatory Strong customer service skills – ability to think outside the box Experience with high end – high demand travelers Ability to function in a fast-paced, demanding environment with little supervision Regular and dependable attendance and punctuality is required