Mayflower Tours Downers Grove, IL, United States
Nov 16, 2017Full time
Reporting to the Vice President of Operations, the Air Ticketing Specialist will be responsible for assisting with the daily operation of the Air Department. Responsibilities Booking and ticketing of air for domestic and international itineraries. Maintaining ARC reports and debit/credit memos. Securing and maintaining group air contracts. Working with airlines to secure seat assignments and upgrades. Working as a team with other staff within the department Requirements 2-5 years of experience with Amadeus. Skill with air pricing, booking, ticketing, exchanges, refunds etc. Experience with ARC reporting, ARC Memo Manager. Good understanding of airline contracts, bulk rates agreements and ticketing requirements to comply with these agreements. Experience working with group fares and airline group contracts. Thorough knowledge of travel industry rules. Intermediate skills with MS Office Suite, particularly Word and Excel. Strong written and verbal communication skills.