2 jobs found in lisle

International Tour Operations Coordinator Reporting to the Director of International Operations and Vice President of Operations, the position will be responsible for the daily operations of our international tour programs. Responsibilities and Duties Prepare passenger manifests, rooming lists and other lists as needed per departure Manage group departure files as handed off from product development Communicate program requirements to suppliers on a timely basis Efficiently update suppliers with all changes from pre-departure through operation of the tour Research information and create passenger documentation (itineraries, general information documents, etc.) Process passenger documents and prepare the mailings Review supplier invoices and process payments Prepare onboard materials for river cruises and coordinate with Marketing Dept to ensure timely delivery Prepare Tour Manager / Cruise Director trip materials and ensure timely delivery Monitor counts in reservation system to ensure no overbooking Run reports to maintain accurate counts on optional excursions and coordinate components with suppliers accordingly Assist with any other projects as needed Work as a team member with other staff within the department and company   Qualifications and Skills Ability to multi-task and meet deadlines Experience with international contracts and foreign currency conversions Travel industry experience - international destinations Intermediate to Advanced skills with MS Office Suite, particularly Word and Excel Detail oriented Strong written and verbal communication skills International travel experience helpful

Air Reservations and Ticketing Coordinator Reporting to the Supervisor of the Air Department and the Vice President of Operations, the position will be involved with the daily operations of our air department – booking and ticketing air for Mayflower Cruises and Tours’ tour programs. Responsibilities Booking and ticketing of air for domestic and international itineraries. Working with group air contracts to manage utilization and ticketing deadlines. Working with airlines to secure seat assignments and upgrades. Communication with the inside sales team on air schedules, seat, and special requests. Working as a team with other staff within the department   Requirements Minimum of 2 years of GDS experience, preferably Amadeus. Skill with air pricing, booking, ticketing, exchanges, refunds etc. Good understanding of airline contracts, bulk rates agreements and ticketing requirements to comply with these agreements. Experience working with group fares and airline group contracts. Thorough knowledge of travel industry rules. Must also be able to demonstrate proficiency in Microsoft Outlook, Word and Excel. Strong written and verbal communication skills.