16 Travel Technology jobs

Our Clients are seeking an Experienced Agent who can book Corporate & Leisure Travel, accurately and expediently attends to travel bookings for air, hotel, cruises, tour packages, and ground transportation. Provides exceptional customer service to corporate clients while booking travel per company guidelines and provides the same level of customer service by providing travel options to leisure clients that meet their expectations.  Responsible for selling and retaining travel clients for tour packages, cruises, hotels, airfare, etc. Process bookings in a timely and friendly manner for phone calls, emails, appointment and walk in clients. Manages phone queues by promoting and maintaining excellent client relations while managing corporate travel plans. Provides prompt and accurate service processing air, hotel, and ground transportation. Provides assistance in booking frequent flyer points, upgrades, transfers, schedule changes, air cancellations, exchanges, lost baggage, mco’s, refunds, revalidations, and resolves PNR issues with refunds, complaints, and no shows. Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans. Verifies rates and company travel policies via the company profile to ensure accurate booking for clients per company guidelines. Processes airfare, hotels, and ground transportation via Sabre. Updates client information in an approved database. Processes travel requests for deposits and payments. Creates and processes accurate invoice using Sabre and back office systems. Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans. Skills/Experience Required: The Dual Agent serves as front line support for corporate and leisure clients, therefore exceptional Customer services skills are an absolute requirement. Follow up to ensure everything is processed properly and client is satisfied is essential. Must be able to execute detailed procedures accurately under minimal supervision. High School Diploma/GED Travel School Certificate or A.S. degree in travel/tourism preferred. GDS certifications preferred. 2-5 years travel industry (preferable Corporate & Leisure Travel) & GDS Experience. Thorough knowledge of SABRE GDS is required. Regular and dependable attendance and punctuality is required.

Seeking a Leisure Travel Advisor in the Seattle area Provide trip planning services to existing and new clients with the highest standards of customer care, accuracy and attention to detail. Anticipate and strive to exceed client expectations. Apply planning and ticketing service fees and utilize preferred vendors to maximize revenue. Contribute to the company’s success.  Competitive Salary + commission/bonus potential GDS – Proficient on Apollo - On-site Location, working for Agency Hours:  8:00 am – 5:00 pm Monday – Friday Make appropriate recommendations to ensure the trip experience is tailored to the customer’s expectations ▪ Sell domestic and international tours, cruises and hotels as well as custom FIT travel packages using established procedures.

GLOBAL IMPLEMENTATION MANAGER:   This role requires a good communicator, with implementation experience, multi-tasking is essential.  Many of the key responsibilities will be client facing.  You will become an ambassador for the Company and willing to showcase the value of Company along with our industry leading technology.  You must have the ability to interact with the client at different levels.   DUTIES & RESPONSIBILITIES: Manage all phases of a client implementation from a national implementation through to a global implementation dependent on client requirements Responsible for creation of the appropriate project team for company offices and partner locations involved Responsible for coordination of all central communication in relation to the implementation across all regions to ensure delivery of timelines and key milestones Ensure all regions understand the client’s objectives for go live Project management; be the lead person for the management of the implementation project on behalf of client and company Business engagement/relationship building including agreed client comms plan Internal communication /support of new client launches To support newly signed clients to the ‘business as usual’ teams within the company (Implementation, Account Manager, Operations) ensuring the implementation is on time and adoption targets are agreed during the Implementation process To actively consult with clients, during the on-boarding process; assisting and encouraging them to evaluate their process to see if there is a better way of managing a work stream Support clients in communicating the launch of company internally, and to work with target groups of key stakeholders that have the potential to drive the change process Visit clients from time to time to build effective relationships with key personnel both during the initial setup process through to Post Go Live Facilitate/Chair the Client Kick Start meeting(s) to gather information to then create the implementation plan Work with the Online Team during the client implementation process if required Project manage internally to ensure all actions are completed prior to Go Live Facilitate regular meetings to ensure the project time frames remain on target   EXPERIENCE / KNOWLEDGE: Experience of working on new client implementations ideally within the travel industry A strong team player with the dexterity to support colleagues and clients globally Inquisitive with the ability to use own initiative to solve problems in a methodical manner An excellent communicator who knows how to motivate and get the very best out of people – make complex look simple Takes a vested interest in delivering new technology and innovation to our client base Highly customer service orientated, and solution focused with the ability to anticipate client needs Highly organised and efficient individual with methodical approach to problem solving and a keen eye for detail Clear presenter, able to articulate key messages to a diverse audience  Knowledge of Sabre GDS is preferable but not essential

Travel Admin  -  Part Time Position (3 days a week) Monday - Wednesday Working in Office - Locations in NY & NJ - (can work in either location)   Working for an Independent Contractor - Knowledge of Sabre GDS   Travel Agent background Knowledge of Travel Industry 

IMMEDIATE NEED:  Temporary Position – Apollo Agents Our client has an immediate need for 3-4 temporary Corporate Travel Agents   Requirements:   Apollo experience, domestic and international skills, booking builder would be a plus. Hours would be M-F 11:00 am to 8:00 pm EST  - 10:00 am - 7:00 pm CT with one hour lunch,  Assignment would be through End of November 2019 -  Must have current Apollo experience.

Operations coordinators correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, car rentals, Airline reservations, etc. Other responsibilities: handling Customer queries and issues regarding reservations, travel documents and issuing Rail Tickets. handles essential functions including Quality Control of group reservations and documents in order to ensure integrity and accuracy of information communicated on Travel vouchers before being distributed to the passenger. Operations’ Agents work in liaison with other departments such as: Accounting, Air Department, Sales, etc. as needed.  Requirements: Three or more years, experience with Group Operations - Travel Industry a must Computer literate (Microsoft Suite) Excellent writing and verbal skills Outstanding Customer Service Skills GDS familiarity (Sabre, Amadeus) Must be able to multitask and work in a fast-paced environment Familiarity with the usage of Web Browsers

Seeking Experienced Leisure Agent, New York City - High End  Clientele / Luxury Leisure  Leisure Travel Agent – Sabre GDS Experience Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars Check availability and process bookings handle client request from initial inquiry to client departure and follow up Offer multiple options for clients Trip research including destination, points of interest, regulations, etc.  Sabre GDS Experience Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing Must be proactive with an ability to work independently and in a team Strong organizational skills required to maintain up to date and accurate records and client correspondence – Strong Writing Skills & Communication Knowledge of International Travel Trends Experienced Leisure Travel Agent to handle High End Leisure Travel - full knowledge of all aspects of Travel– (Booking International & Domestic)  Customized (FIT) International Travel Planning Experience with International air reservations Excellent Computer Skills (Microsoft Office Suite Programs)   Experience in Leisure Travel, FIT’S

Experienced Travel Agents / VIP Agents / Team Leaders - Proficient on Sabre Experienced Travel Agents – both Corporate & Leisure – NYC - Working for a Full-Service fast-growing Travel Company offices located in NYC.   Competitive Salary / Benefits VIP Agent - Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills, Attention to Detail,  Accuracy & Consultancy Expected Team Lead -  goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion. Sabre proficient and all current travel technology tools A minimum of 5+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 

Reservations/Operations Manager  The reservations/operations manager is responsible for team leadership and ensuring impeccable client, vendor service is always provided. This role is also accountable for the strategic implementation of the correct and consistent functioning of the reservations / operations center. The manager must assess the operation for accuracy, consistency, and capability daily, ensuring all the proper tools are available for this effective delivery.   Hiring, training, coaching, and leading operations/reservations associates and consultants as they provide support for clients/vendors  Implement the processes and practices of our new CRM system with training, coaching, to leading operations/reservations associates and consultants   Leading team meetings, to better understand issues and barriers to success, educating and coaching employees on processes and practices, and setting expectations for the team.  Assisting other management team members in identifying trends and establishing team goals.  Ensuring staff members are achieving desired service levels and taking corrective action, as needed.  Preparing reports and analyzing call/informational data to improve processes, ensure resources are properly allocated, and maximize efficiency and client satisfaction.  Authorizing replacements or refunds.  Taking on other tasks or projects to support employees, other managers, and operations.  Work collaboratively to support and promote the company’s values and vision.  Develop reward, recognition and motivation techniques to maintain employee satisfaction.  Work in partnership with product and other departments to ensure seamless adoption of all client satisfaction goals, objectives and initiatives.   Assess and develop a foundation of procedures to evaluate operational/reservation growth from $7 to $10 million, $10 to $15 million and $15 to $20 in sales.  Contribute towards the achievement of company’s strategic and operational objectives    5+ years of business/leadership experience  Higher education in business management or related field or equivalent experience required   Thorough understanding of operations, architecture, and supervisory philosophies  Proven leader with outstanding communication skills and practices  Ability to invigorate others  Detail oriented in process and execution  Process driven  Ability to analyze problems and formulate solutions  Good judgment and logic with the ability to make rapid decisions using a defined framework, process, and metrics  Area Knowledge – systems, processes, scripts, users/customers, people  Proficiency with computers, Microsoft Office Applications preferred (i.e. Word, Excel, Outlook) 

SENIOR LEVEL CORPORATE/INTERNATIONAL/VIP TRAVEL - EXCELLENT SALARY    We have an excellent opportunity for you! If you are a corporate agent who would like to take their career to the next level. Working directly for the for this well-established firm, that values their people and their success.  Excellent Pay and working conditions with growth potential, sounds good to you?  This is an On-Site location located South East PA. Sabre is desired but will cross train right person.  4-year degree is preferred. Immediate need for highly experienced agent SABRE (preferred)- On-Site South East PA,  International - VIP's   (Must be able to work in-house)  Must be well versed in all aspects of corporate travel, including, air, car, hotel bookings. Must be able to multi-task Candidate should have excellent communication skills both written and verbal.  Candidate should know all phases of corporate travel International & Domestic. SABRE GDS - (must be Current) Polished, Articulate Excellent written and verbal communication skills. Must be able to produce with minimal or no errors Ability to "jump right in" Knowledge in ALL aspects of Corporate Travel Domestic and International Team Player Easy to get along with Great Customer Service Skills Must be able to work independently Must be Technically Savvy THIS IS NOT AN ENTRY LEVEL POSITION!! Min 1-2 years Travel Industry Experience.   CURRENT TRAVEL INDUSTRY EXPERIENCE IS A MUST!!

Our New York City based client that is looking for a Manager of Global Travel Applications working for a large Fortune 500 company.   The Global Travel Applications Manager is responsible for the full life cycle of development, including resource management, project management, prioritization/coordination of testing activities and deployment.  Implement and adhere to defined production control and release management strategies and methodologies.    Expertise and knowledge of the Travel Industry and the Business Application Service Providers in this Industry is a requirement for this position.  Travel Business Applications experience in a Corporate Travel environment is preferred. Five to seven years Travel Industry experience with preference servicing a Corporate Travel Service environment.  GDS knowledge; ability to read and modify a PNR, understand profile mapping and synchronization to travel profile and booking applications. Proficiency in Microsoft Office products. Five years’ experience deploying on-line booking tools and profile tools.  Three to five-year experience with international on-line booking and profile deployments.  Knowledge of Trondent Profile (er) Ability to travel several times per year as needed, for internal meetings, company visits, etc.

VIP Corporate Travel Consultants - on-site in NYC - Competitive Salary/Benefit Package 37.5-hour work week (working hours are between 8:30 am – 6:00 pm) SABRE GDS – Working on High Profile Account Financial Account Must have High Level of Service / White Glove Service Expected /Excellent Customer Service Skills Attention to Detail Accuracy & Consultancy Expected Proficient on SABRE / Booking both Domestic & International Travel

Corporate Travel – Team Leader – hands on position – located in New York City   Hands on - Team Leader’s goal is to provide leadership to manage an on-site and virtual team to meet and exceed client expectations. problem solving, proactively anticipate needs and manage multiple projects in a timely and well-organized fashion.   Act as a liaison between travel advisors, company management and the client maintaining open communication, and ensuring that all service issues are addressed and resolved in a timely manner. Mentor and develop the team so they deliver white glove service to all clients Provide high-end corporate travel services for high volume, fast-paced accounts including hotel, airline, rail, rental cars and transfers/car service Use preferred partner relationships for best availability, rates, and additional benefits to ensure maximum access and highest service levels for clients   Coordinate team schedules ensuring that the department has proper coverage and each team member adheres to the schedule, Ensure that each team member attends at least 2-4 quarterly training opportunities (Preferred Vendor related, GDS, etc.) Ensure that corporate is always represented at open forums and at POA. Monitor performance. Review productivity reports and ensure performance on sales, bookings, and quality to identify areas of improvement for each team member. Analyze and evaluate processes in order to identify cost reducing opportunities and to recommend appropriate solutions. Promote Company’s core value and mission statement.   Ensure that auto-ticketing parameters are up to date with service fee structure and agent IDs (in coordination with company technology team). Ensure that all advisors follow all standard operating procedures. Ensure monthly fees such as CCRA, web reporting, etc. are charged and invoiced.   Proficiency on Sabre GDS a must. Ability to work well under stress and with tight deadlines. Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing. Must be proactive with an ability to work independently and in a team with direction from a manager. Strong organizational skills required to maintain up to date and accurate records and client correspondence. 7+ years of experience as a travel advisor necessary. 3+ years of supervisory experience required

Entertainment Travel Agent – West Coast Dedicated account- Sabre- Must have either entertainment or production experience- day hours range between 6:00 am -9:00 pm PST- also have a 3:00 pm-12:00 midnight PST and weekend shifts -      Competitive Salary / Benefits Sabre proficient and all current travel technology tools Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Sabre experience  Entertainment or production experience Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 

Experienced Air Agents to work for a Tour Operation Company (on-site position) Lisle, IL Looking for an experienced  HIGH-LEVEL TICKETING SPECIALIST.   Proficient GDS skill is a must (Sabre, Amadeus)  Applicant must be bright, articulate, organized and have the ability to multi-task. Full knowledge of Ticketing including refunds, re-issues & exchanges Experience in using MS Word and Excel software packages Excellent Interpersonal Skills Proficient knowledge of the travel industry

Experienced International Group Air Agent  to work for a Tour Operation Company Preferably on-site in NJ, however, will consider a candidate with the right experience outside of NJ.   Must have Group Experience with Negotiations – Extensive Knowledge of Bulk Fares, Zone Fares & Ticketing,   Must be Sabre Specialist Looking for an experienced  HIGH-LEVEL international Group Air Agent   Proficient SABRE GDS   Applicant must be bright, articulate, organized and have the ability to multi-task. Full knowledge of Ticketing including refunds, re-issues & exchanges Experience in using MS Word and Excel software packages Excellent Interpersonal Skills Proficient knowledge of the travel industry