Mayflower Cruises & Tours Lisle, IL
Jan 25, 2019Full time
Air Reservations and Ticketing Coordinator Reporting to the Supervisor of the Air Department and the Vice President of Operations, the position will be involved with the daily operations of our air department – booking and ticketing air for Mayflower Cruises and Tours’ tour programs. Responsibilities Booking and ticketing of air for domestic and international itineraries. Working with group air contracts to manage utilization and ticketing deadlines. Working with airlines to secure seat assignments and upgrades. Communication with the inside sales team on air schedules, seat, and special requests. Working as a team with other staff within the department Requirements Minimum of 2 years of GDS experience, preferably Amadeus. Skill with air pricing, booking, ticketing, exchanges, refunds etc. Good understanding of airline contracts, bulk rates agreements and ticketing requirements to comply with these agreements. Experience working with group fares and airline group contracts. Thorough knowledge of travel industry rules. Must also be able to demonstrate proficiency in Microsoft Outlook, Word and Excel. Strong written and verbal communication skills.