2 Support Specialist /Agent Support jobs

Our client is looking for an agent, who is proficiently experienced with Amadeus, to move into a quality control help desk position.      * Ambitious, creative individual desiring to be considered the escalation point/source                                    for a variety of topics such as ticketing, debit memos, etc.      * Ability to devise innovative resolutions for unusual issues as they arise.      * Skillful in fielding numerous questions around Amadeus.      * Ticketing experience      * Ability to assist with debit memos.      * Talented in using unique knowledge to help others improve their skills and service capabilities.

Our NJ Based client is seeking a FIT /Group Travel Specialist. This is an amazing opportunity for that experienced travel agent that wants to move to the Tour Operations world. Great salary and Commission.  JOB TITLE: FIT&GROUP SPECIALIST LEVEL: EXPERIENCED   The Destination Specialist is a key role within the department, as he/she will be responsible to generate sales from leads coming from travel agents. His/her expertise will include a strong product knowledge, strong sales skills and mature contacts in the Travel Agency market.   Plans, builds, and sells tour packages for our customer base. Determines dates, costs, and accommodations required. Describes and arranges itineraries and sell tour packages. May assist in resolving clients' travel problems.   RESPONSIBILITIES SALES: ·       Keep a high percentage of materialization from the lead received. All opportunities will have to be duly noted with a...