3 E-Commerce or GDS jobs

Our Travel Technology Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere.  In the role of Product Support Analyst, you will be responsible for answering and triaging support cases raised by the internal and external customers of the Client platform. From triaging to troubleshooting, you will be at the forefront of customer satisfaction. Responsibilities: ·       To be a founding member of the company Product Support team ·       Triage of tickets raised by customers, including reproducing errors, troubleshooting and prioritizing. ·       Respond to customers within the defined SLAs ·       Record, track and document the helpdesk tickets using the required customer support software.  ·       Troubleshooting issues that are raised by both internal and external customers. ·       Manage and maintain a prioritized backlog...

Our Client is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. Our revolutionary cloud-based Travel-as-a-Service platform makes travel simpler and more affordable for corporations, while enabling our ecosystem of agency, supplier, and technology provider partners to increase operational efficiency, unlock new revenue sources, and accelerate innovation. They have  raised over $100M in funding. In the role of Product Operations Manager, you will work closely with the Travel Operations, Product and Engineering teams to help manage, define and plan requirements in line with business goals. Responsibilities: ·       Work with internal and external stakeholders to understand and document requirements for product development. ·       Use data modeling practices to inform and support business requirements. ·       Consider opportunities and potential...

Looking for that new change? New up and coming Travel Technology company is seeking to hire a few more team members.  Responsibilities Helping clients with personalized support at all points in the travel fulfillment life-cycle. Monitoring and executing your inbound queue from our servicing platform queries.  Researching, crafting, and executing exceptional itineraries for clients based on travel program policies. Resolving last-minute emergency travel situations. Contributing to your team's continual learning and upskilling. Providing feedback to our product and engineering team when something can be improved. Special projects galore! You’ll be involved in initiatives outside of the customer service team.   Your experience and skills 10+ years experience as a business travel agent preferably supporting global travel for Fortune 1000 clients. Solid computer skills and the ability to seamlessly navigate multiple tools and...