2 Account Management jobs

Primary duties include acquiring new corporate and group business, as well as maintaining and expanding corporate and group business from our current accounts. Assist with promoting all company products and services to increase overall sales Sales Related Duties Engage in sales activities to acquire new corporate and group accounts. Prepare travel management proposals and conduct presentations for corporate and meeting & incentive group inquiries. Prepare and distribute sales kits to current clients and prospective clients including brochures and flyers.   Be fully knowledgeable with all companies’ product and services. Be able to fully demonstrate our products and services with presentations to our prospective and/or current clients. Assist to promote and market all company products and services to current and prospective clients; including Corporate Department, M.I.C.E. Department, Hotel Department, Japan Rail Passes, and travel insurance, etc. Attend out of state business trips to solicit new business when necessary. Perform regularly scheduled visits to existing accounts to maintain good client relationship and communicate important industry news and service information Assist with the planning of sales promotions and the preparation of marketing tools and advertising materials Submit monthly sales activity reports through ZOHO, including information on new accounts, prospective accounts, group sales, group activity, problems, sales calls to other states, goals for next month, general topics, etc. Troubleshooting for problems with corporate or group accounts or vendors 3-5 years of sales management experience. Strong outside sales background in the travel industry or similar field. Strong communications and written skills. PC and computer literate.   High School Diploma, College degree preferred. Ideal candidate will be fluent in English and Japanese.

Travel Technologies role is responsible for overseeing the GDS and Mid Office support teams and providing support to agents and internal departments that require assistance in resolving issues that could affect multiple points of the support structure within Agency Services and Operations.  The role will be responsible for overseeing the team supporting these requests and ensuring that the requests are researched, tracked, escalated and resolved.  The role is also responsible for Mid-Office operations and overseeing development and enhancements of new and existing Mid-Office processes. Collaboration between all departments is a must to ensure processes are working efficiently and that training needs (where applicable) are brought to the attention of appropriate departments to reduce the number of reported errors and concerns. Manage the GDS (Sabre) Support and Mid-Office (Concur Compleat) Support teams Working in the Service Desk environment, manage inbound support request relating to GDSx/mid-office operations. 3-5 years’ experience with GDSX/Concur COMPLEAT Mid-office automation programming 3-5 years’ experience on Travel GDS system: SABRE (Other GDS systems a plus) 3-5 years’ experience programming in a .NET environment - preferred but not required iQCX experience is a plus Agent GDS Questions (formats, workflow, processes) Agent & Agency Implementations GDS Software installation & support TripCase agent & client support/corporate client setups Hotel Rate Code Updates Agent processing questions and concerns Miscellaneous Ticketing and Processing Requests Review Bookings for Fraud Sabre Profiles Issues Thrives in a fast-paced environment and able to handle multiple responsibilities. Excellent oral and written communication skills and attention to detail Advanced knowledge of the travel industry