Hot Travel Jobs conducts a yearly survey for Job-Seekers/Employees to get a perspective on their compensation as well as job experiences.
Over 700 Travel Professional took part in the 2016 survey, giving us amazing insight to the vitality of the Travel Industry. As one of our questions, we gauged satisfaction with the following;
Our goal was to review the incidental items, besides compensation. Across the board, Corporate Travel Managers have a more positive outlook on their companies and careers, in keeping with the specialized and unique nature of their positions. Leisure and Corporate Agents show greater parity in all fields but benefits and company health, with Leisure Agents finding far less overall satisfaction with what they’re currently offered or see. Due to the somewhat more uneven nature of Leisure Sales, agents are more likely to have a critical eye when viewing the future of their current employer.
The breakdown proceeds as follows for the question, How Satisfied are you with the following?
Benefits | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 20% | 35% | 17% |
Average | 43% | 35% | 28% |
Below Average | 14% | 11% | 21% |
Do not utilize | 06% | 05% | 13% |
Well Above Average | 06% | 06% | 06% |
Well Below Average | 10% | 08% | 14% |
Work Hours | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 20% | 30% | 27% |
Average | 56% | 20% | 50% |
Below Average | 10% | 05% | 08% |
Do not utilize | 02% | 03% | 05% |
Well Above Average | 08% | 05% | 07% |
Well Below Average | 05% | 06% | 02% |
Training | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 16% | 11% | 19% |
Average | 35% | 33% | 35% |
Below Average | 18% | 22% | 15% |
Do not utilize | 05% | 03% | 07% |
Well Above Average | 09% | 10% | 09% |
Well Below Average | 17% | 21% | 15% |
Company outlook & Health | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 25% | 35% | 30% |
Average | 42% | 32% | 33% |
Below Average | 08% | 14% | 16% |
Do not utilize | 05% | 02% | 09% |
Well Above Average | 15% | 16% | 10% |
Well Below Average | 04% | 02% | 07% |
Advancement opportunities | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 11% | 10% | 10% |
Average | 32% | 29% | 26% |
Below Average | 21% | 27% | 22% |
Do not utilize | 07% | 10% | 08% |
Well Above Average | 04% | 05% | 09% |
Well Below Average | 24% | 19% | 41% |
Familiarization trips | |||
Corporate Agents | CTM | Leisure Agents | |
Above Average | 05% | 03% | 14% |
Average | 15% | 13% | 25% |
Below Average | 15% | 17% | 15% |
Do not utilize | 22% | 41% | 18% |
Well Above Average | 04% | 03% | 07% |
Well Below Average | 41% | 19% | 21% |