After-hours Travel Consultant

  • Cain Travel
  • Boulder, CO
  • May 22, 2018
Full time At Home Agents Corporate Travel Agent

Job Description

 

Job Responsibilities

  • Make professional and accurate business travel arrangements for our corporate accounts including air, car, and hotel and ground transportation in a non-scripted environment in Apollo.
  • Follow company procedures, account guidelines and superior customer service standards with the ability to build a PNR, read Bars and Profiles accurately, complete ticketing including fill-in format multi-segment international ticketing with contracts, do exchanges with and without ARNE, able to book cars and hotels in Apollo.
  • Can invoice TUR, Non-ARC and hotel and limo segments when required.
  • Understand the difference between being a consultant and an agent. Able to offer suggestions, alternatives and think creatively to provide the client the best travel experience.
  • Manage and complete ticketing from online queues
  • All other tasks as needed

Qualifications

 

  • 5 years of corporate travel experience. Apollo preferred with current corporate travel

experience highly preferred.

  • Ability to perform in a fast-paced environment.
  • Flexible in shift requirements. This is maybe an overnight/weekend position
  • Use proper English for spoken and written communication.
  • Able to prioritize work and remain calm and efficient.
  • Enjoy working and supporting a team environment.
  • Ability to work independently and problem solve without supervision

GDS Required

Apollo

Online Booking Tools

Concur

Phone

303-938-2707

Email

wandab@caintravel.com

Minimum Travel Experience Required

3-5

Manage Others?

No