Corporate Travel Agent - Chicago Area

  • Personnel Travel Consultants
  • Chicago, IL, USA
  • Mar 21, 2018
Full time Corporate Travel Agent Customer Service International Corporate Agent Senior International Travel Agent VIP Corporate Agent

Job Description

Strategic Travel Management and Services Company, leading its field with a vision to attract, develop and retain the most talented people within the industry.

The main role of a Corporate Travel Consultant is to build relationships and understand the needs of our clients while delivering a ‘high-touch’ service.

  • Provide a dedicated service to specific clients
  • A desire to exceed the client expectation at all times
  • To demonstrate proactive thinking when providing travel solutions
  • Provide added value to clients through specialist supplier relationship
  • Exceptional telephone communication with timed responses / call back
  • Quality Control across all aspects of our procedures and processes
  • Able to provide cost effective solutions across all aspects of travel
  • To comply with the client policies and guidelines at all times
  • To apply creative air fare / rail fare ticketing principles when applicable, for example
  • Split or combination ticketing
  • To recommend and procure ancillary products as required
  • To meet all deadlines as required, internally or client driven
  • Demonstrate ability to make effective use of resources available to complete tasks to agreed deadlines
  • Has achieved a continuous record of experience in a core business travel environment
  • Minimum qualification level to Fares & Ticketing VAII (formally BA2)
  • Fully conversant with one or all GDS systems; Sabre, Galileo, Amadeus
  • Have a ‘team player’ approach to an office environment
  • Experience in using MS Word and Excel software packages
  • Excellent interpersonal skills
  • Sound knowledge of the travel industry
  • Experience of US and International market

GDS Required

Sabre, Amadeus

Email

gayle@ptcptt.com

Minimum Travel Experience Required

3-5