TRAVEL INDUSTRY TRAINER - New York

  • Personnel Travel Consultants
  • New York, NY, United States
  • Apr 19, 2017
Full time Sabre Specialist Technology Trainer Instructor Instructor(Travel Industry) Travel Technology

Job Description

Travel Industry - SABRE Trainer - Must be located in New York Area, must go to office headquarters located in NYC daily.  

DUTIES INCLUDE; Deliver training in classroom environment, webinar, and one-on-one on the following:  

  • Basic and Advanced Sabre to agents with varied skill-sets and industry experience. Includes ticketing, exchanges, cars, hotels, invoicing, etc.
  • New-hire onboarding
  • Sabre Red Apps
  • Accounting Systems (Agresso/Global Matrix)
  • Microsoft Office Suite (2007/2010/2013)
  • Provides support in all areas noted above
  • Assists in the following:
  • Needs assessment, design and development of curriculum, jobs aids, checklists, manuals, resource guides, etc.
  • Implementation of product rollout
  • Identifies and suggests ways to improve/streamline interdepartmental processes and procedures as they relate to Sabre and our back office.
  • Support queries about Sabre and our back office in a help desk environment
  • Scheduling and training for group sessions, one-on-one and webinars
      
  • Minimum 5 years’ Sabre and travel agency experience, as a trainer, manager, or agent.
  • Exceptional knowledge of Sabre (ticketing, exchanges, cars, hotels, STARs)
  • Strong command of back office processes and procedures as they relate to Sabre
  • Excellent written and interpersonal communication skills
  • Strong public speaking and presentation skills
  • Advanced knowledge of MS Office (Excel, Access, Word, PowerPoint and Outlook).
  • Ability to produce professional quality handouts and presentations
  • Demonstrated project management and delivery skills (e.g., planning, resourcing, controlling, delivering, quality assurance, etc.
  • Ability to operate individually and employ solid decision-making skills
  • Worldspan, Apollo or Galileo experience is a PLUS
  • Experience with the following tools and technologies is preferred:
  • Knowledge of the ADDIE model, Learning Management Systems and SCORM standards
  • E-learning authoring tools (e.g., Snap!, Camtasia, Lectora, Flash, Tool Book

This Position involves Traveling to various training facilities, MUST BE ABLE TO TRAVEL

 

GDS Required

Sabre, SabreRED, SabreSTAR, SabreNATIVE

Minimum Travel Experience Required

5-10