TRAVEL INDUSTRY TRAINER

  • Personnel Travel Consultants
  • United States
  • Feb 22, 2017
Full time Sabre Specialist Technology Trainer Instructor(Travel Industry) Travel Technology

Job Description

DUTIES INCLUDE; Deliver training in classroom environment, webinar, and one-on-one on the following:  

  • Basic and Advanced Sabre to agents with varied skill-sets and industry experience. Includes ticketing, exchanges, cars, hotels, invoicing, etc.
  • New-hire onboarding
  • Sabre Red Apps
  • Accounting Systems (Agresso/Global Matrix)
  • Microsoft Office Suite (2007/2010/2013)
  • Provides support in all areas noted above
  • Assists in the following:
  • Needs assessment, design and development of curriculum, jobs aids, checklists, manuals, resource guides, etc.
  • Implementation of product rollout
  • Identifies and suggests ways to improve/streamline interdepartmental processes and procedures as they relate to Sabre and our back office.
  • Support queries about Sabre and our back office in a help desk environment
  • Scheduling and training for group sessions, one-on-one and webinars
      
  • Minimum 5 years’ Sabre and travel agency experience, as a trainer, manager, or agent.
  • Exceptional knowledge of Sabre (ticketing, exchanges, cars, hotels, STARs)
  • Strong command of back office processes and procedures as they relate to Sabre
  • Excellent written and interpersonal communication skills
  • Strong public speaking and presentation skills
  • Advanced knowledge of MS Office (Excel, Access, Word, PowerPoint and Outlook).
  • Ability to produce professional quality handouts and presentations
  • Demonstrated project management and delivery skills (e.g., planning, resourcing, controlling, delivering, quality assurance, etc.
  • Ability to operate individually and employ solid decision-making skills
  • Worldspan, Apollo or Galileo experience is a PLUS
  • Experience with the following tools and technologies is preferred:
  • Knowledge of the ADDIE model, Learning Management Systems and SCORM standards
  • E-learning authoring tools (e.g., Snap!, Camtasia, Lectora, Flash, ToolBook

This Position involves Traveling to various training facilities,  MUST BE ABLE TO TRAVEL

GDS Required

Sabre, SabreRED, SabreSTAR

Email

gayle@ptcptt.com

Minimum Travel Experience Required

5-10

Manage Others?

No