Personnel Travel Consultants

13 job(s) at Personnel Travel Consultants

Personnel Travel Consultants New York, NY
Aug 15, 2018
Temp
Temporary Position starting End of August 2018 – October 2018.   Must be able to work in New York City  -  Highly Skilled Sabre Agent -   Great opportunity for a well-organized agent that has great Sabre skills and is familiar with Group Travel, working with both phone and email.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
The Project Manager of Implementations is responsible for the overall direction, coordination, execution, control and completion of Independent Travel Consultants and Affiliates implementations ensuring consistency with company strategy, commitments and goals.   Lead the planning and implementation of project Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements Develop full scale project plans Assemble and coordinate project staff Plan and schedule project timelines Track project deliverables using appropriate tools Provide direction and support to project team Constantly monitor and report on progress of the project to all stakeholders Present reports defining project progress, problems and solutions Project evaluations and assessment of results Leisure travel Corporate travel   Experience Qualification in project management or equivalent Knowledge of both theoretical and practical aspects of project management Knowledge of project management techniques and tools Knowledge with GDS application - Sabre Direct work experience in project management capacity Proven experience in people management Proven experience in change management Proficient in project management software Understanding of leisure and IC travel model Critical thinking and problem-solving skills Planning and organizing - decision-making Excellent communication skills
Personnel Travel Consultants Winnetka, IL
Aug 15, 2018
Full time
Leisure Travel Agent - Proficient on Sabre Currently seeking an Experienced Leisure Travel Agent to handle High End Leisure Travel - full knowledge of all aspects of Travel– (Booking International & Domestic)  This is an  IN-HOUSE Position  – Located in Winnetka, IL Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up Offer multiple options for clients Trip research including destination, points of interest, regulations, etc. Email, fax and telephone requests and confirmations Follow up on last minute details, requests, changes Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients Utilize Company contracts and rate desk to balance rate/revenue for client and The Company Stay up to date through ongoing research on products and services through the use of the Internet, the Company Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines   Proficiency on Sabre GDS a must Ability to work well under stress and with tight deadlines. Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing Must be proactive with an ability to work independently and in a team with direction from a manager Strong organizational skills required to maintain up to date and accurate records and client correspondence 5+ years of experience as a travel advisor
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
Currently seeking an Experienced Leisure Travel Agent to handle High End Leisure Travel - full knowledge of all aspects of Travel– (Booking International & Domestic)  This is an  IN-HOUSE Position  - Located in New York City Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up Offer multiple options for clients Trip research including destination, points of interest, regulations, etc. Email, fax and telephone requests and confirmations Follow up on last minute details, requests, changes Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients Utilize Company contracts and rate desk to balance rate/revenue for client and The Company Stay up to date through ongoing research on products and services through the use of the Internet, the Company Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines   Proficiency on Sabre GDS a must Ability to work well under stress and with tight deadlines. Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing Must be proactive with an ability to work independently and in a team with direction from a manager Strong organizational skills required to maintain up to date and accurate records and client correspondence 5+ years of experience as a travel advisor  Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
The Project Manager/Executive Assistant is a new hybrid role within the company reporting to and collaborating with the Vice President of Technology. The role is responsible for managing and coordinating product lifecycles from planning and assessing third party technology providers to documentation, rollout and training. The ideal candidate is expected to take a hands-on approach to configuring and testing product solutions as needed Collaborate with IT Team Leadership, company’s ownership and department leads to analyze and define the specific needs of the departments to implement and refine strategic and tactical technology projects. Develop and manage project plans related to new product launches, including product enhancements, in coordination with third-party technology partners and key stakeholders. Identify, organize, and prioritize incoming projects. Manage staff by providing direction, coaching employees and communicating job expectations. Adhere to project deadlines by delegating tasks to departmental employees. Monitor, organize, and improve project tracking systems for the Vice President and organize and maintain relevant program files. Communicate regular status updates to key stakeholders. Document supporting information as relevant to projects, (i.e. knowledge base/FAQs). Configure product solutions to match business requirements. Provide and execute testing, rollout strategies, and production support handoff plans. Develop product-specific training programs prior to product launches. Assess the applicability and viability of select third-party solutions supporting the company’s technology and corporate vision. Create business cases and vision statements for viable product and business process improvement solutions. Provide hands-on support for special projects as needed. Travel industry experience and/or a strong willingness to develop expertise in corporate and leisure travel operations preferred. 3-5 years’ experience in managing small-, medium-, and large-scale technology projects and product launches required. Willingness to work hands-on is required. Must balance working independently and as a team in a fluid and fast-paced environment. Experience with Sabre and/or Worldspan helpful. Strong written and oral analytical skills coupled with the ability to think creatively to solve problems and overcome challenges is required. Must be organized and able to follow-up continuously and prioritize multiple tasks. Understanding of business analysis/intelligence reporting principles is helpful.  
Personnel Travel Consultants United States
Aug 14, 2018
Temp
Immediate Need for Travel Agent Group/Meetings Proficient on Sabre. – Long Term Temporary Position starting mid-September 2018 to March 2019.   Must be able to commit to assignment from beginning to end, shifts are based on 8-hour day, 40-hour work week – (must be flexible to work from 8:00 am to 8:00 pm EST) Great opportunity for a well-organized agent that has great Sabre skills and is familiar with Group Travel, working with both phone and email.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Requirements : Need to have High Speed Internet Be able to work remotely Commit to Assignment from Beginning to End Must be flexible to work from 8:00 am to 8:00 pm EST  
Personnel Travel Consultants Boston, MA
Aug 08, 2018
Full time
This role requires client onsite support 2-3 days a week.  Boston area required. Candidate will be responsible for the global accounts as part of the Global Client Group; focused on client satisfaction and retention while increasing profitability and driving premium revenue across diverse, global client relationships. The Global Client General Manger role is to grow and increase non-transactional revenue through consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and an in-depth knowledge of the power of the company value proposition. Working with a high performing team in a collaborative environment, the client manager will ensure that client initiatives and expectations are fully delivered and will work with colleagues across the organization to ensure the value proposition is fully realized. Global Client General Manager be responsible for: Possessing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Client Managers must be able to ‘get under the skin’ of the clients they work with and understand their individual needs, motivations and ‘hot buttons’, in order to develop truly customer focused solutions. Providing guidance to customers in the assessment of goals and strategies in order to optimize performance across their program. Identifying innovative solutions to enhance productivity & improve traveler/caller experience during service fulfillment. Developing and executing sales efforts to further penetrate account, drive non-transaction, premium revenue, increase profitability, and promote innovative expense management solutions for clients beyond Air, Hotel, and Car. The Client Manager will establish partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Solutions Engineers, Technology, M&E and GCG Directors) in order to build a web of influence at the C-Level within accounts. Executing strategic account plans, focused on identifying transformational business opportunities that enhance and optimize the customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis. Leading the enhancement of the Company’s value proposition through consultation, technology road mapping and optimizing online servicing solutions. Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for strategic accounts. Researching the marketplace and competitor products and services to highlight the value that distinguishes Company products, and specifically leverages MI, benchmarking, and technology as critical value drivers. Qualifications: Proven success and demonstrable positive results in a global account / client management, sales, consulting, or procurement experience. Proven success in selling products, services and solutions increasing client revenue and profitability. Demonstrated ability to implement and develop strategies, build action plans and set goals. Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, in order to successfully navigate through client organizations. A sophisticated range of communication and presentation skills. Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts.  Also, to identify relevant insights and integrate them into the value proposition. Demonstrated knowledge of the Company’s value proposition and solutions. Strong financial acumen required to leverage the key drivers of profitability. Strong analytical mindset. Previous multinational client/global experience preferred. Advanced software skills (MS Office) required.
Personnel Travel Consultants Tampa, Florida
Aug 08, 2018
Full time
The Inside Sales Account Manager will be responsible for multi accounts with annual air volume up to $500k, will be responsible for the on-going management and growth of a portfolio.   The candidate will lead innovative account management strategies while focusing on increasing profitability and deepening client relationships within the defined portfolio.   Responsibilities:   Responsible for growing client revenue through a combination of exceptional relationship management and consultative sales skills. Drive growth and develop innovative client focused solutions. Lead sales efforts to deliver multiple revenue streams and further penetrate accounts with a focus on driving transactions, premium revenue and supplier revenue Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of their assigned clients. Create pricing strategies while contributing to the on-going client P & L management. Leading client business planning and client business reviews sessions with alignment of client needs and insights to our offering. Enhancing the company's value proposition thorough policy consultation, researching white paper needs, and technology road mapping​.   Qualifications: 3- 5 years’ account/client management, sales consulting or procurement experience strongly preferred. Must demonstrate a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market and in-depth knowledge of the power of the Company value proposition. Must be able to identify and understand client needs, motivations in order to develop focused solutions. Proven success in consultative selling is required, in addition to demonstrating success in increasing client profitability. High motivation for success and performance required. Demonstrate the ability to create strategic vision, build action plans and set client goals. Proven innovative problem-solving and strong decision making skills required. Ability to maintain active workload by excellent prioritization and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrate the ability to proactively build and maintain a comprehensive network both internally and externally in order to successfully navigate through a client organization. Demonstrate ability to quickly learn, understand and articulate key product and value services in a variety of contexts.
Personnel Travel Consultants United States
Aug 07, 2018
Full time
Great Opportunity for Corporate Travel Agent – GDS Experience – preferred GDS Worldspan -however will cross train – Virtual Position GDS proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Worldspan/GDS experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  If you are interested and feel you meet the requirements for this position, please complete the forms below and submit along with your resume. General Application Travel Agent Questionnaire
Personnel Travel Consultants Fort Lauderdale, FL, USA
Aug 01, 2018
Full time
Corporate Agent in the South Florida Area Seeking a Multi-Facet Travel Agent, Knowledge of Corporate Travel (some Leisure) – Proficient on Sabre Destination knowledge Domestic and International Travel. Must have excellent communication/written skills and be able to work pressure. Must be detailed oriented and have a high level of customer service. - Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. -  Must know how to deal/handle/work with difficult and challenging people. - Must be adaptable to new technologies. If you are interested and feel you meet the requirements for this position, please complete the forms below and submit along with your resume. General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants Dallas, TX
Aug 01, 2018
Full time
Responsible for improving the productivity and efficiency of the Company’s employees. Support the department and organization goals such as improving employee retention, engagement and on-boarding new employees. The manager will work closely with the director, peers, the operations supervisor, and others  Troubleshoot, implement, and present training and development programs for all operations employees. Work with other departments to identify and drive training initiatives. Conduct post-training follow-up to assess efficacy of training and modify as needed. Present effective training programs using a variety of delivery methods, including but not limited to, in-person, telephone, webinar, video and other contemporary methods. Work with Operations Supervisors and Managers to enhance employee capability and effectiveness. Enhance a high-performance workplace culture.   Job Duties and Responsibilities:  Develops and designs training programs and events consistent with company business objectives, strategy, and vision. Continuously evaluate and develop comprehensive and cohesive curricula for employee orientation. Develops and implements train-the-trainer programs as needed per initiative. Develop end-user, instructional job aides. Deliver phone, Web-based and instructor-led training Assumes and performs other duties and responsibilities not specifically outlined herein, as requested. Provide troubleshooting and issues resolution in addition to escalation management for both internal and external customers. Analyze incoming GDS (Sabre) updates, and determine, in conjunction with Operations Technology their impact to workflow and take appropriate action.  Initiate, assist or facilitate any Central Operations Group initiatives, i.e. SABRE Red apps, mid-office tools, etc.   Flexibility to work some nights and weekends Qualifications:  At least 5 years of experience in the listed job duties Previous experience in training development and delivery Must be able to travel up to 50% of the time (less if based in Dallas) Superior presentation, interpersonal skills Project driven and able to manage multiple projects and deadlines. Meticulous oral and written communication skills Excellent Sabre GDS skills Ability to deliver phone, web-based and in person training Working knowledge of mid-office quality assurance and back office MIS and accounting systems, along with other 3rd party software such as Booking Builder, Sureware (on line profiles), etc. Flexible and adaptable to rapidly changing business priorities Must have above average Microsoft Word and PowerPoint skills Hard skill (technical) and soft skill (customer service) required Effective project management skills    Computer based learning tools experience Training certifications highly desirable Excel knowledge a plus. Knowledge of POS tolls Knowledge of other travel products – Auto-ticketing, on-line profile management, 3rd party travel software, etc. Familiarity with a support desk function and/or an automated set-up Experience with On-line booking tools a plus Knowledge of implementation processes for SABRE products Working knowledge of SABRE scripts and SABRE Red apps Ability to work independently or collaboratively developing action plans and implementing goals and objectives Good follow-through on goals, plans, and projects. Strong customer service focus Capability of working in a team environment as a role model, supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility. Must be able to work under the stress of and meet deadlines Must be able to concentrate and perform accurately while meeting applicable productivity measures Must be able to change productively and to handle other tasks as assigned   Develop recurrent training syllabus based on daily questions and new company or industry initiatives. Initiate, assist or facilitate any COG initiatives, i.e. Booking Builder rollout, SABRE profile migration, nSRW migration. Flexibility and willingness to work on special projects as required  
Personnel Travel Consultants United States - Northeast
Aug 01, 2018
Full time
The Operations Manager is responsible for providing leadership, resources, and strategic planning for the Corporate Travel Operations teams for accounts serviced by the Financial Service teams, including back up and rollover coverage for other teams as needed. This position also has overall responsibility for employee and client retention, customer satisfaction, employee performance management. The Operations Manager reports to the Vice President of Operations and will manage three Operations Supervisors. On a regular basis, the Operations Manager works with clients’ travel managers and senior managers of the following divisions: strategic sourcing, procurement, financial, and executive. In this position, the Operations Manager also collaborates with the Sales team in assisting with growth in their geographical areas by participating in best and final presentations and providing input to RFP responses as appropriate. The Operations Manager partners with the Central Operations and Client Solutions teams in providing best in class service delivery processes and tools for the agent teams and consultation to clients. The Operations Manager works closely with all the Company's  functional areas with the end goal of exceeding client expectations and retaining employees. These functional areas include but are not limited to Finance, Accounting, Information Technology, Reporting, Human Resources, Training and Marketing. Interviews and selects Operations Supervisor (s) and travel consultants  Ensures development plans are in place for future management candidates, serves as a mentor within Company and networks with other professionals in the travel industry  Ensures team members are fully trained Determines performance standards and objectives for team members  Coaches and develops team members by providing feedback on performance standards and objectives; assists with development plans; and, conducts one-on-one meetings on a regular basis  Provides performance-based rewards and recognition to reinforce behavior as it occurs; approves and presents salary recommendation  Determines employee terminations after consultation with Human Resources to ensure policy and legal requirements are followed  Develops cross-functional team to increase communication and cooperation resulting in increased employee and client satisfaction Works with the Operations Supervisors to ensure maximum operational effectiveness within their platform  Participates in appropriate client business reviews when appropriate Participates in the budget, planning and analysis process for their specific platform (s)  Responsible for cost containment of corresponding platform  Actively works with client solution team members to support techniques that optimize the cost savings opportunities for the client Supports Company strategies to ensure achievement of targeted financial goals  Maintains and monitors optimal client servicing configuration including staff scheduling, call and email flow and service resolution processes  Coordinates with Operations and Client Solutions Managers all internal resources to ensure the fulfillment of all service components and delivery of value-added services; ultimate responsibility for the success of these service Oversees implementation process of new accounts, including team assignment, training, coordination with internal and client stakeholders and successful and on time start of service. Supports efforts involved in responding to an existing client RFP including the accuracy, relevancy and customization of the information  Minimum ten (10) years corporate travel experience and four (4) years management experience operating multiple service teams and managing multiple supervisors and/or managers.  Must demonstrate thorough knowledge of travel industry rules including expert proficiency in SABRE.   Strong computer skills, including Word, Excel and Internet and Sabre Must be able to travel approximately up to 15% percent of the time or as necessary  College degree preferred or equivalent work experience In-depth knowledge of the financial and business model to operate a travel department (commission structure, overrides, CRS Revenues, etc.)  In depth knowledge of multi account environments where telephony and email technology assist with work distribution Knowledge (familiarity) of technical products offered by competitors and related technology software offerings  Familiarity with contract components and terminology (i.e., statement of work, addenda, etc. Conceptual understanding of the various fee structures available as options to clients (transaction fee, management fee, and hybrids) Thorough understanding of data elements (air, car, and hotel) required to evaluate strategic direction of travel program  Proven oral and written communication skills to effectively communicate with internal and external audiences’ Analytical skills for interpretation of data, trends, and opportunities  Strong presentation skills for a variety of audience types and sizes (2 to 200 people)  Problem solving skills to be able to listen, identify the root problem, alternative solutions, and determine the best solution using a systematic approach and business reasoning  Ability to think strategically to create a vision, set direction, and resolve complex projects and issues Ability to be proactive and anticipate needs of team and integrate new creative ideas, processes and technology  Ability to lead internal teams to continue to perform and exceed expectations  Ability to effectively work on multiple projects/initiatives and to manage these in a timely and well-organized manner  Ability to analyze and evaluate data to assist in identifying opportunities to reduce costs
Personnel Travel Consultants Needham MA
Jul 24, 2018
Full time
This is a wonderful opportunity for someone who has a combined skill of travel operations, managing people and networking. The responsibilities include but not limited to :   Provide overall customer service and support for the agent team Must be versed with the following: Agency Operations Agresso or similar accounting system Internet E-mail / MS Office Familiar with the following: GDS-Sabre a plus Internal and external publications available to the agents Ensure that office supplies such as ticket stock, marketing materials, etc. are available at all times Develop a friendly rapport with local landlord / building management and report any immediate concerns. Assist ICs with reconciling receivables, outstanding commissions, and personal commission statements Ability to support questions on the above for the office Provide supplemental training to agent staff Perform staff analysis and evaluate staff performance/productivity Identify areas of improvement with agents and assess knowledge of experience and make recommendations where training should be required or needed Full understanding of company policies and procedures including business processes Continue to build strong relationships with all vendors for your local branch Become involved with local community events Assist in seeking growth opportunities for the office including clients as well as ICs Set up regular vendor visits for the office