Personnel Travel Consultants

14 job(s) at Personnel Travel Consultants

Personnel Travel Consultants Midwest US or Western US
Sep 14, 2018
Full time
Our Client is looking for a Vice President of Client Solutions Group to be a key member of the senior management team.  Reporting into the Senior Vice President, the Vice President will be responsible for managing approximately $250 – $300 M of the company’s business.  The Vice President will oversee a group of Client Solutions Account Managers who directly manage client accounts and who are in a broad geographic region throughout the US. The Vice President is accountable for all strategic and consultative account management for the accounts within the assigned portfolio, including client retention, customer satisfaction and the profitability of the account portfolio.  This position is virtual; however, ideal candidate must reside in the Midwest US or Western US.  The position will require at least 50% travel.    Undertake the development, implementation and management of the Company’s Client Solutions business plan which includes consistently demonstrating Company’s value to the customer.  Oversee the preparation and delivery of quarterly, semi-annual or annual business reviews to clients to demonstrate Company’s performance and effectiveness in managing a client’s account. Ensure profitability of each assigned client and overall portfolio. Consult and advise clients on multiple aspects of managing their travel programs. Coordinate internal resources to ensure the fulfillment of all service components, the delivery of value-added services and the overall success of clients’ travel programs. Oversee Account Managers through performance reviews, development programs, coaching and counseling.     College degree preferred or equivalent related work experience. Proven account management skills which have been demonstrated for a minimum of ten (10) years working for a travel management company; at least five years should be in managing multiple account managers. Presentation skills for a variety of audience types and sizes (2 to 200 people). Proven oral and written communication and management skills to effectively communicate with internal and external audiences. Strong negotiation skills to assist in obtaining best possible contractual terms. Ability to analyze and evaluate data in order to identify opportunities to reduce costs and to recommend appropriate solutions. Working knowledge of financial and business models related to travel programs (GDS revenues, overrides, etc). Clear understanding of the various industry fee structures available as options (transaction fee, management fee, hybrids). Ability to consult with clients in an advisory role to provide alternative and creative solutions. Basic mathematical and analytical skills for interpretation of data, trends, and opportunities. Knowledge and familiarity of technical products offered by competitors and related industry offerings. Ability to think strategically in order to create a vision, set direction and lead complex projects to resolution. Ability to anticipate needs of client and integrate new creative ideas and technology as appropriate. Ability to lead internal team to continue to perform to meet and exceed client expectations. Able to travel extensively
Personnel Travel Consultants New York, NY
Sep 11, 2018
Full time
Responsible for managing assigned client portfolio of global accounts to include but not limited to client retention, supplier negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. Client Retention Increase revenues by means of Up-Selling and Cross-Selling Ensure billing is accurate, on time and compliant to the client agreement Decrease days of outstanding Accounts Receivable, if applicable Increase payments by credit card or BTA, if applicable Measure & Achieve Customer Satisfaction Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs) Achieve non-financial contractual / performance commitments MIS/BI: Accurate, Timely, Delivery Method Responsible for the coordination of all central communication internally of client's global initiatives or interests. Work with Global/Regional/Local Client Travel Managers to create supporting regional business plans/initiatives to support the global plan. Umbrella policy implementation and communication to all regions, including budgets, SLAs, etc. Develop: Working with client and team, identify short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines.  Implement: Create action plan to implement each program objective with actions and timelines. Measure and Report Results: Put into place tracking and reporting for each objective and indicator. Account Reviews: Plan and execute quarterly business review.  Plan annual strategic business review.  Create actions for deficiencies. Develop sales strategy for non-participating countries Oversee the implementation of new business, working closely with implementation team to ensure customer expectations are met. Responsible for overall relationship with client at multi-national level. Establish and maintain relationships with key customer decision makers at all levels within the customer organization Develop and maintain strategic global supplier relationships Up-sell and cross-sell products and services that meet client's needs Introduce consulting services to enhance program Identifies opportunities to use global technology tools and new processes. Communicates customer operations requirements to all owned, partner and affiliate servicing locations. Escalates operational issues without personally taking on responsibility of solving the issue. Develops business continuance plans Work with client to establish reporting requirements and methods. 5+ yrs. travel industry experience in account management or management role Experience implementing & managing global clients Thorough knowledge of business travel management Thorough knowledge of travel industry technology Strong business knowledge Effective communication skills (oral, written & presentation) Ability to travel domestically & internationally on as needed basis
Personnel Travel Consultants United States
Sep 11, 2018
Full time
Corporate Travel - Highly Skilled Sabre Agent - remote position – hours 11:00 am – 7:30 pm EST Great opportunity for a well-organized agent that has great Sabre skills.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Must be able to work Independently Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants Syosset, N.Y. 11791
Sep 11, 2018
Full time
Corporate Travel Agent - Proficient on Sabre - on-site  in Syosset, NY   The agent for this position will provide flight, fare information and customer service for all incoming calls as well as make outbound call to offer assistance with confirming airline reservations. This person manages incoming calls, outgoing calls and email communication for air inquiries as well as communicating and working with the airline carriers. This position requires working on the client in-house reservations system, the airline reservation system, phones and general computer programs.   Minimum 5 years current hands on Sabre experience, travel agent experience and call center experience preferred. Excellent standard of verbal and written communication In depth geographical knowledge and International experience required Strong skills in time management, setting priorities and meeting deadlines with accuracy and attention to detail Excel and word experience preferred Ability to work independently was well as collaborate with team members Ticketing experience required and knowledge of International fares. Flexible and able to manage last minute changes
Personnel Travel Consultants New York, NY
Sep 11, 2018
Full time
Travel Operations Support Specialist, position can be virtual - Expert Knowledge of Sabre GDS The responsibilities include but not limited to: Provide overall customer service and support for the agents and independent contractors (“ICs”) Must be fully versed with the following: GDS-Sabre with 5 years of experience Fully versed in all departments Agresso/Back office a plus Deep knowledge of Sabre GDS errors that involve ticketing, hotels, suppliers and non-arc invoicing. Will contact Sabre GDS helpdesk for any issues that require sabre support. Responsible for handling calls, and emails in service desk. Facilitating from point of contact to resolution. Escalate complex problems to higher level of expertise within the organization or vendor. Direct agents to proper department or branch managers as required for issue resolution. Provide timely response to IC/Agent questions and issues Advise Operations Manager when IC/Agent training is needed
Personnel Travel Consultants Secaucus, NJ 07094
Sep 07, 2018
Full time
Great Opportunity for someone looking to get back into the Travel Industry     Corporate Travel Agent – Apollo – Must have Travel Industry Experience (however, will re-train for someone that has been out of the industry).   Must know all facets of corporate Travel, Air, Cars & Hotels - Bi-Lingual English/Spanish a Plus Apollo GDS experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail 
Personnel Travel Consultants New York, NY
Aug 15, 2018
Temp
Temporary Position starting End of August 2018 – October 2018.   Must be able to work in New York City  -  Highly Skilled Sabre Agent -   Great opportunity for a well-organized agent that has great Sabre skills and is familiar with Group Travel, working with both phone and email.  Handling reservations and ticketing.  Current Sabre experience  Be familiar with Online booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
The Project Manager of Implementations is responsible for the overall direction, coordination, execution, control and completion of Independent Travel Consultants and Affiliates implementations ensuring consistency with company strategy, commitments and goals.   Lead the planning and implementation of project Facilitate the definition of project scope, goals and deliverables Define project tasks and resource requirements Develop full scale project plans Assemble and coordinate project staff Plan and schedule project timelines Track project deliverables using appropriate tools Provide direction and support to project team Constantly monitor and report on progress of the project to all stakeholders Present reports defining project progress, problems and solutions Project evaluations and assessment of results Leisure travel Corporate travel   Experience Qualification in project management or equivalent Knowledge of both theoretical and practical aspects of project management Knowledge of project management techniques and tools Knowledge with GDS application - Sabre Direct work experience in project management capacity Proven experience in people management Proven experience in change management Proficient in project management software Understanding of leisure and IC travel model Critical thinking and problem-solving skills Planning and organizing - decision-making Excellent communication skills
Personnel Travel Consultants Winnetka, IL
Aug 15, 2018
Full time
Leisure Travel Agent - Proficient on Sabre Currently seeking an Experienced Leisure Travel Agent to handle High End Leisure Travel - full knowledge of all aspects of Travel– (Booking International & Domestic)  This is an  IN-HOUSE Position  – Located in Winnetka, IL Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up Offer multiple options for clients Trip research including destination, points of interest, regulations, etc. Email, fax and telephone requests and confirmations Follow up on last minute details, requests, changes Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients Utilize Company contracts and rate desk to balance rate/revenue for client and The Company Stay up to date through ongoing research on products and services through the use of the Internet, the Company Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines   Proficiency on Sabre GDS a must Ability to work well under stress and with tight deadlines. Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing Must be proactive with an ability to work independently and in a team with direction from a manager Strong organizational skills required to maintain up to date and accurate records and client correspondence 5+ years of experience as a travel advisor
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
Currently seeking an Experienced Leisure Travel Agent to handle High End Leisure Travel - full knowledge of all aspects of Travel– (Booking International & Domestic)  This is an  IN-HOUSE Position  - Located in New York City Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up Offer multiple options for clients Trip research including destination, points of interest, regulations, etc. Email, fax and telephone requests and confirmations Follow up on last minute details, requests, changes Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients Utilize Company contracts and rate desk to balance rate/revenue for client and The Company Stay up to date through ongoing research on products and services through the use of the Internet, the Company Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines   Proficiency on Sabre GDS a must Ability to work well under stress and with tight deadlines. Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing Must be proactive with an ability to work independently and in a team with direction from a manager Strong organizational skills required to maintain up to date and accurate records and client correspondence 5+ years of experience as a travel advisor  Please submit your resume along with the forms below;   General Application Travel Agent Questionnaire Sabre Skills Assessment
Personnel Travel Consultants New York, NY
Aug 15, 2018
Full time
The Project Manager/Executive Assistant is a new hybrid role within the company reporting to and collaborating with the Vice President of Technology. The role is responsible for managing and coordinating product lifecycles from planning and assessing third party technology providers to documentation, rollout and training. The ideal candidate is expected to take a hands-on approach to configuring and testing product solutions as needed Collaborate with IT Team Leadership, company’s ownership and department leads to analyze and define the specific needs of the departments to implement and refine strategic and tactical technology projects. Develop and manage project plans related to new product launches, including product enhancements, in coordination with third-party technology partners and key stakeholders. Identify, organize, and prioritize incoming projects. Manage staff by providing direction, coaching employees and communicating job expectations. Adhere to project deadlines by delegating tasks to departmental employees. Monitor, organize, and improve project tracking systems for the Vice President and organize and maintain relevant program files. Communicate regular status updates to key stakeholders. Document supporting information as relevant to projects, (i.e. knowledge base/FAQs). Configure product solutions to match business requirements. Provide and execute testing, rollout strategies, and production support handoff plans. Develop product-specific training programs prior to product launches. Assess the applicability and viability of select third-party solutions supporting the company’s technology and corporate vision. Create business cases and vision statements for viable product and business process improvement solutions. Provide hands-on support for special projects as needed. Travel industry experience and/or a strong willingness to develop expertise in corporate and leisure travel operations preferred. 3-5 years’ experience in managing small-, medium-, and large-scale technology projects and product launches required. Willingness to work hands-on is required. Must balance working independently and as a team in a fluid and fast-paced environment. Experience with Sabre and/or Worldspan helpful. Strong written and oral analytical skills coupled with the ability to think creatively to solve problems and overcome challenges is required. Must be organized and able to follow-up continuously and prioritize multiple tasks. Understanding of business analysis/intelligence reporting principles is helpful.  
Personnel Travel Consultants Boston, MA
Aug 08, 2018
Full time
This role requires client onsite support 2-3 days a week.  Boston area required. Candidate will be responsible for the global accounts as part of the Global Client Group; focused on client satisfaction and retention while increasing profitability and driving premium revenue across diverse, global client relationships. The Global Client General Manger role is to grow and increase non-transactional revenue through consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and an in-depth knowledge of the power of the company value proposition. Working with a high performing team in a collaborative environment, the client manager will ensure that client initiatives and expectations are fully delivered and will work with colleagues across the organization to ensure the value proposition is fully realized. Global Client General Manager be responsible for: Possessing an in-depth understanding of key business drivers, organizational culture and the competitive position of clients. Client Managers must be able to ‘get under the skin’ of the clients they work with and understand their individual needs, motivations and ‘hot buttons’, in order to develop truly customer focused solutions. Providing guidance to customers in the assessment of goals and strategies in order to optimize performance across their program. Identifying innovative solutions to enhance productivity & improve traveler/caller experience during service fulfillment. Developing and executing sales efforts to further penetrate account, drive non-transaction, premium revenue, increase profitability, and promote innovative expense management solutions for clients beyond Air, Hotel, and Car. The Client Manager will establish partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Solutions Engineers, Technology, M&E and GCG Directors) in order to build a web of influence at the C-Level within accounts. Executing strategic account plans, focused on identifying transformational business opportunities that enhance and optimize the customer experience, creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis. Leading the enhancement of the Company’s value proposition through consultation, technology road mapping and optimizing online servicing solutions. Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for strategic accounts. Researching the marketplace and competitor products and services to highlight the value that distinguishes Company products, and specifically leverages MI, benchmarking, and technology as critical value drivers. Qualifications: Proven success and demonstrable positive results in a global account / client management, sales, consulting, or procurement experience. Proven success in selling products, services and solutions increasing client revenue and profitability. Demonstrated ability to implement and develop strategies, build action plans and set goals. Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, in order to successfully navigate through client organizations. A sophisticated range of communication and presentation skills. Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts.  Also, to identify relevant insights and integrate them into the value proposition. Demonstrated knowledge of the Company’s value proposition and solutions. Strong financial acumen required to leverage the key drivers of profitability. Strong analytical mindset. Previous multinational client/global experience preferred. Advanced software skills (MS Office) required.
Personnel Travel Consultants Tampa, Florida
Aug 08, 2018
Full time
The Inside Sales Account Manager will be responsible for multi accounts with annual air volume up to $500k, will be responsible for the on-going management and growth of a portfolio.   The candidate will lead innovative account management strategies while focusing on increasing profitability and deepening client relationships within the defined portfolio.   Responsibilities:   Responsible for growing client revenue through a combination of exceptional relationship management and consultative sales skills. Drive growth and develop innovative client focused solutions. Lead sales efforts to deliver multiple revenue streams and further penetrate accounts with a focus on driving transactions, premium revenue and supplier revenue Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of their assigned clients. Create pricing strategies while contributing to the on-going client P & L management. Leading client business planning and client business reviews sessions with alignment of client needs and insights to our offering. Enhancing the company's value proposition thorough policy consultation, researching white paper needs, and technology road mapping​.   Qualifications: 3- 5 years’ account/client management, sales consulting or procurement experience strongly preferred. Must demonstrate a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market and in-depth knowledge of the power of the Company value proposition. Must be able to identify and understand client needs, motivations in order to develop focused solutions. Proven success in consultative selling is required, in addition to demonstrating success in increasing client profitability. High motivation for success and performance required. Demonstrate the ability to create strategic vision, build action plans and set client goals. Proven innovative problem-solving and strong decision making skills required. Ability to maintain active workload by excellent prioritization and planning skills. Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. Demonstrate the ability to proactively build and maintain a comprehensive network both internally and externally in order to successfully navigate through a client organization. Demonstrate ability to quickly learn, understand and articulate key product and value services in a variety of contexts.
Personnel Travel Consultants United States
Aug 07, 2018
Full time
Great Opportunity for Corporate Travel Agent – GDS Experience – preferred GDS Worldspan -however will cross train – Virtual Position GDS proficient and all current travel technology tools A minimum of 3+ year’s verifiable travel industry experience in a reservations related position or similar capacity Highly skilled Corporate Travel Professional.  Agent  MUST  have the following to be considered for the job:  Current Worldspan/GDS experience  Strong International Reservations Be familiar with Online Booking Tools  Have excellent communication skills in writing and speaking.  Must be highly organized and book a high volume of reservations.  Must be adaptable to new technologies.  Must have a proven track record with stable and consistent resume.   Great work ethic and highly responsible.  Articulate & attention to detail  If you are interested and feel you meet the requirements for this position, please complete the forms below and submit along with your resume. General Application Travel Agent Questionnaire