Lubrizol

1 job(s) at Lubrizol

Lubrizol Cleveland, Ohio
Jan 09, 2019
Full time
Travel Agent Job Description As a Corporate Travel Agent in our corporate office, you will work closely with the other members of our travel team to ensure that all travel requests are responded to in a friendly and timely manner, and within our travel and entertainment guidelines.   The successful candidate should be a self-motivated and organized individual who enjoys working as part of a team in delivering a premium level of service. This is a virtual position allowing you to work from home   Responsibilities Confirm lowest logical air, car and hotel reservations according to the our travel policy Handling all travel requirements including complex domestic and international flight itineraries To issue, re-issue and perform re-calculations of international and domestic airfares Sourcing the best and most cost effective worldwide routes booking all flights, hotel and ground Answering calls and emails from employees in a polite, efficient and professional manner Maintain thorough knowledge of the Lubrizol reservation process – including quality control and the on-line Concur booking tool process. Knowledge of international reservation process Communicate all necessary client requests and/or concerns to supervisor and manager Provide VIP assistance as needed Provide outstanding customer service to our employees Assist with value added projects requested by travel management Work as part of a team and communicate effectively both internally and externally Attend and participate in team meetings Keep abreast of current events and changes in the travel industry Online reservation fulfillment and ticketing Other duties as assigned   Requirements 6+ years of corporate travel experience Expertise with the Galileo/Apollo GDS travel system Knowledge of Concur on-line booking tool Experience with complex domestic and international fares Possess excellent geographical and product knowledge of destinations and suppliers Proficient in Microsoft Office – Outlook, Excel and Word Ability to function in a fast-paced, demanding environment High level analytical skills Excellent communication and organizational skills Others: Benefits, PTO and all other privileges of being a full time employee at Lubrizol.