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Online Vacation Center Fort Lauderdale, FL, United States
Apr 21, 2017
Full time
Personal Vacation Manager   Are you “ Passionate about TRAVEL” ? Have you always wanted to “TRAVEL THE WORLD” ?  We are looking for talented individuals with 3 - 5 years of experience in Cruise Sales who are committed to providing consistent, white-glove customer satisfaction and service in one of the most advanced call centers in the travel industry.   We are looking for serious individuals who are ready to make a change in the New Year and: Want to earn $60,000 in your first year, guaranteed Want to be paid overtime for all hours worked over 40 per week Want to receive an additional week of paid vacation for job-training cruises and tours to travel the world Want to be appreciated and supported by management Want to receive IATAN travel discounts and a comprehensive, competitive benefits package Want to earn $90,000+, set your own hours and work remotely after 4 – 5 years of dedication and hard work in this Career Position   Inbound and Outbound qualified leads are provided, we sell exclusive products that cannot be purchased anywhere else and our expert business development and marketing teams know how to make the inbound phones ring. Your job is to is be knowledgeable and provide an exceptional vacation booking experience from start to finish for our valued customers in order to receive repeat business and referrals, building your customer base with unlimited earnings potential. That’s it! We provide you online and classroom on-the-job paid training for the products we sell, CRM system we use and lots of support for a successful, lucrative career.   Requirements: Four-year college degree Three to five years of Cruise Sales experience Excellent customer service skills, focused on building customer relationships and cultivating those relationships to develop repeat and referral business Organized, strong follow up skills and the ability to manage multiple customer requests on a daily basis Excellent English communication skills, both written and verbal Willingness to come to work every day with a positive “can-do” attitude Strong work ethic; self-motivated goal setter with a consistent desire to always exceed standards and earnings potential Comfortable in a high-volume call center environment Proficient in Microsoft Office, CRM’s and Internet searches Flexible schedule (nights, weekends, and holidays as necessary) Non-Smoker Position is located in Fort Lauderdale, FL If you meet the requirements above, we want to hear from you. Remember, only serious candidates with 3 – 5 years of Cruise Sales experience that truly want to build their career as a Personal Vacation Manager need apply.               Please forward your resume to:     Visit our website at:                                                        Online Vacation Center Holdings Corp. is a Florida holding company with 75 staff members focused on internally growing and developing its group of diversified vacation marketers with a range of products that can be cross-sold to an extensive database. OVCH is a publicly traded holding company that Online Vacation Center (one of the nation’s largest retailers of cruise products) Dunhill Travel Deals (a premier publisher of handpicked travel deals) Expedia Cruise Ship Centers/OVC (a host agency with over 100 home based agents) Enrichment Journeys (a travel wholesaler of land vacations combined with cruises) Luxury Link (an online marketer of luxury hotel accommodations) In 2015, the combined enterprises sold more than $80 million in digital media and travel products. The company is based in Fort Lauderdale, is conveniently located at I-95 and Broward Boulevard and has been in business since 1972. We are a smoke-free organization. Online Vacation Center can make YOUR dreams come true! Last year our staff travelled to EVERY continent and we have amazing Photo Contest pictures to prove it on our Glassdoor profile where we have an excellent employer rating! We LOVE what we do!
Navigator Aviation and Tourism Management Inc Fort Lauderdale, Florida, USA
Apr 20, 2017
Full time
Job description - Passenger Coordinators - Norwegian Airlines - Fort Lauderdale • Responsible for coordinating passenger irregularities, secure information internally and externally  • Assist OCC Duty Manager with irregularities  • Make sure passengers are informed at all times during irregularities  • Make decisions regarding handling of passengers when we experience irregularities  • Make sure all passengers are taken care of  • Be point of contact for OCC, handling agents at airports, coordinators, others  • Responsible to follow up manuals, and to make sure these are always correctly updated  • Updated Todays Traffic on web  • Log daily traffic and incidents  • Assist on training and contribute to developing knowledge regarding irregularities internally and externally  • Collect information regarding reasons to irregularities  • Serve customers via Social Media  • When required, participate in various projects  • Stay updated on current legislations regarding passenger handling  • Assist other departments connected to the Contact Center with various communications and updates. Qualifications Experienced in working with handling passenger irregularities  • Flexibility  • Ability and desire to develop professionally  • Very good English skills, both oral and written  - other languages an advantage • Eager and willing to take on any challenge!  • Must have working experience with Airport/Airline operations  • Amadeus skills (other GDS knowledge such as Sabre also beneficial) Personal qualities Good system skills  • Ability to cooperate.   Able to fly travel to Norway for ongoing training and other network destinations. • Good communication  & Multi tasking skills. • Knowledge about products, rules and regulations within Norwegian  - (full training with be given) • Good organizational skills  • Solution orientated  • Willingness and ability to perform all kinds of tasks assigned • Ability to work independently and in a team  Full training will be given at our Fort Lauderdale office, there are several positions available with a start date in May of 2017. All candidates will be required to work on a roster basis, 40hours per week and will include day & late evening shifts. Only candidates with the necessary skillset should apply and will be replied to for an interview. If you want to be a part of this fast growing Airline, apply now.
Personnel Travel Consultants Los Angeles, CA
Apr 19, 2017
Full time
Global Account Manager will be responsible for Implementing and managing global client relationships with assigned accounts (travel volumes between $1m and $50m) to ensure quality service, maximum account expansion/penetration, retention and profitability.     Responsibilities: Develop and maintain effective client relationships at the decision-maker level in order to maximize revenue from all Company products and services. Develop and execute customer service call plans and account reviews. Provide proactive, consultative service and state-of-the-art product enhancements to accounts. Negotiate preferred vendor programs for corporate clients including air, car, hotel, and credit card. Present client reviews to ensure that the Company’s Value Statement is understood. Consult with clients on travel management practices such as travel policy, best practices, traveler safety, benchmarking, visa requirements, VAT reclamations, etc. Maintain client database of negotiated programs. Serve as project manager between the Comapny and corporate clients regarding on-line booking products and services, including implementation schedule and product penetration. Communicate progress and status of activity to management. Provide data analysis and consultation for optimal cost savings travel programs Facilitate customer needed travel education opportunities. Manage partner agency and customer global portfolio. Regular and dependable attendance and punctuality is required. Performs other duties as requested. Manage and report on service level agreement and scorecard of overall partnership program.   Thorough knowledge of the Company’s corporate products and services. Working knowledge of the travel industry and competitive business travel issues. Organizational skills to effectively coordinate the variety of tasks involved throughout the evolution of a corporate account. Communication skills, both oral and written to streamline information vital to the successful maintenance and expansion of Company’s accounts. Strong interpersonal skills and negotiation skills to work effectively with corporate clients, sales management, information technology and client services staff. Time management skills, computer skills with Microsoft office products. Regular and dependable attendance and punctuality is required  Experience with various industry technologies such as GDS, Back-office, travel management reporting tools, CRM tool, online booking tools, mobile apps and others that apply.
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