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Personnel Travel Consultants Minneapolis, MN, USA
Mar 15, 2018
Full time
As a Travel Specialist, you’ll couple your product knowledge and planning skills with our lead management and sales process specializing in the Destination Wedding and Honeymoon space. We are looking for an agent with proven sales success who will be focused on selling travel.  Adopt a new way of working with prospective clients, including a rigorous protocol for follow up on initial leads as well as quotes and proposals. Collaborate with the Lead Development Team to continuously improve the continuity of communication with, and expectations to, the prospective client Follow company procedures in areas of customer service, booking systems, documentation, pricing, insurance, invoicing, etc. Provide exceptional customer service resulting in brand equity for the company Build and maintain strong client relationships (new and existing) Provide your customers with recommendations for destination, supplier choice, and itinerary recommendations that support The Company’s preferred supplier lineup. Consult with clients on various insurance, hotel, and other additional options. Address client issues and concerns. Represent the company professionally by offering competent advice and working directly with suppliers to resolve issues. Perform client communications (email/phone/U. S mail) in accordance with various sales campaigns . Communicate to Sales and Support teams all pending issues, client requests and items that may need attention while out of the office. College degree or Travel School preferred Minimum 5 years of experience in servicing Destination Wedding and Honeymoon clientele Proven customer service and sales skills, proactive with clients GDS experience required, Worldspan preferred Critical thinking skills to resolve customer issues Ability to recognize when management involvement is necessary Proven ability to foster and value client and team relationships Excellent written, verbal and interpersonal communication skills
Cain Travel Boulder, CO Remote after training
Mar 14, 2018
Full time
Overview:  To make professional, accurate, cost-effective travel arrangements for all clients within the company ’s guidelines and standards for excellent customer service.   Essential Job Functions, Duties, and Responsibilities: Experience with or ability to learn our GDS system (Apollo) Knowledge to make domestic and international travel arrangements, including car, hotel, limo Ticketing, including exchange ticketing Queuing of records Keeping up to date with airline policies The ability to read and decipher airline contracts and private fares Constant monitoring of records for better seat assignments Checking flight status on the day of travel for delays, cancellations Monitoring world situations that can affect travel Keeping abreast of airline alliance programs Knowledge of rental car reward programs and benefits of each status level Knowledge of hotel frequent guest programs and their rewards given Updating of profiles Follows all company procedures, guidelines, and standards in the area of customer service, productivity, attendance, an accuracy of work, etc. Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including reservations, ticketing, follow-up customer service, debit memos, etc.   Qualifications: High School diploma/GED; some college preferred Five to seven years of travel agency experience Domestic and international geography knowledge GDS experience Experience in ticketing, exchanges and queuing your own records Good verbal and written communication skills Exceptional customer service Good organizational skills and time management skills are necessary, multi-tasking Proactive problem-solving skills The ability to work in a team environment Experience in Microsoft office preferred  
Your Travel Center Inc USA
Mar 14, 2018
Full time
IS YOUR FUTURE SECURE IN THE TRAVEL BUSINESS?  Your Travel Center, A Member of the Frosch Travel Group, seeks a Corporate Professional Travel Consultant with Apollo GDS experience to join our busy Corporate Department.   Good salary & benefits, medical and 401K.  Email resumes to $1000 SIGN ON BONUS for agents with a following (to be paid after 1 year of employment)!   Visit  for more company information.
Personnel Travel Consultants Connecticut, USA
Mar 13, 2018
Full time
Client Services Representative – Limousine Company The Company’s mission is to be a leader in the management of corporate luxury executive ground transportation services worldwide.  Their goal is to provide their clients with outstanding customer service and the best safety and security standards that the industry has to offer.  Provide friendly and excellent client service experiences to all clients Enter reservations quickly and accurately Upsell full Company’s suite of services Answer phones promptly Process and Monitor emails This role includes, but not limited to, everything listed in this job description. Expectations and responsibilities may be added as business requirements change & evolve. Accurate typing - minimum of 40 wpm Proficient knowledge of computer and MS office applications Excellent telephone skills Excellent customer service skills Ability to remain calm under pressure   1-3 years customer service skills strongly preferred High School diploma or equivalent required 1-3 years’ experience in an office setting strongly preferred
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